We have worked with Barker in Lexington twice now and each time was a pleasure! They really do make buying a car EASY and stress free!!! We knew what we wanted. They had it, so we got it! Andrew Fjelde was amazing with getting us into our minivan! Communicating with my husband all day so all we had to do was show up and sign the paper work! Nik Backus is the best to work with when it comes to the financing! Excellent customer service, very organized and very helpful! Thank you Barker, we look forward to many future purchases with you!!
I was a hundred miles from home and 200 miles from my starting point when my BMW blew a tire. It was a holiday and I was in the middle of nowhere with all service closed. I called the BMW 800 number and thankfully they towed my car to BMW of Bloomington. I received a call Tuesday morning and learned I had to get new tires and they also performed the regular maintenance. I was concerned and surprised because my car had just been in my BMW service center for maintenance in July. I never thought once that my tires were bad. BMW 800 service got me a LIFT ride home, 110 miles with a wonderful BMW driver that told me Bloomington BMW was the best.
I had no idea how I would get my car home. I asked Jeremy for ideas when he called me. When my car was complete with new tires, break service and who knows what else, Jeremy called me with a plan. Ed Jackson drove my car to my door over a 100 miles away followed by another driver who drove them both back to Bloomington. I don't know much about cars and I rely on my dealer and the service to guide me and keep me safe. I'm so grateful that my catastrophy happened near Bloomington. You haven't seen the last of me.
Kori is very knowledgeable about the vehicles he sells and is a great technology resource as vehicles continue to become compatible to outside technology devices. He is patient in answering questions and gives you plenty of time to xxxxx all options to make a decision. Buying a vehicle new or used is a big decision, but with Kori's help it can be done with ease! Thank you Kori for a great car buying experience!
Scotty was great! My time was limited and he stepped right help to help in a very efficient manner! He was very accommodating and knowledgeable! I was able to get everything done on my schedule..... thanks for sharing your ???day off??? Scotty!
I wasn't planning on getting a new car, but I hit a deer and totaled my car. ( The deer survived ). It was a cold day when I was looking around different dealerships. Scotty was the only person to come outside to see if I needed help. He asked me what I wanted, and what features I wanted. He found a Terrain that met my wish list, and I test drove it. I felt very comfortable asking any questions I had about the car. After purchasing my Terrrain, Scotty got the GMC app on my phone and explained the controls inside of the car. Scotty even text me the next day to make sure everything was going ok with my car. He made the whole process very stress free.
I bought a used car from Paul Draper at Sam Leman in Morton IL. What a seemless process. He was knowledgeable and so friendly. No pressure at all. The finance guy was great too !! I highly recommend going there to buy a car and ask for Paul!!
Ran into problems with my purchase. Became unhappy with vehicle. Worked with Keith my salesman and Benji Lehman on getting me into a vehicle I was more comfortable with. Very satisfied with the outcome. Would recommend them in the future.
RJ made the car buying process a breeze for us. He was patient, professional and bent over backwards in meeting our demands and was able to locate a new vehicle coming from the factory and delivered right to the dealership with no miles. RJ is the one to ask for and my salesman moving forward.
I am having a great experience at O'Brien Nissan of Bloomington. The salesman (Elijah Simpson) was excellent in explaining the automobile and highlighting features. He also did an exceptional job in getting me a payment that I was willing to do to get the car. The approval process was the personal yet fast, which I appreciated.
Joe Andres is a top notch salesman. I contacted him and told him the make/model van we wanted to see and that we would not have much time as we were traveling to visit family the day before Thanksgiving.
Joe had five mini vans pulled up the the front of the building with the exact options and miles we requested ready to go. He had our car appraised while we test drove the vans and presented us simple numbers all within 45 minutes of arriving. I have bought many new and used cars and his professionalism and timeliness was greatly appreciated. We came back a couple days later and bought a used 2018 van and Joe had all the paperwork ready to go which allowed us to be in and out of the dealership within an hour. I highly suggest working with Joe for your next vehicle purchase !
This is the 2nd vehicle I've purchased through Kyle. He listens and gives his input without pushing. He is a trustworthy man. Jeff in Finance treated me very well each time. I will not shop these folks because it is not necessary. You buy from people, and I buy from these folks. Need I say more?
by Jeff from St Charles MO from Saint Charles, Missouri
March 24, 2018
I've never had as good experience buying a car as I had with Lighthouse. I was looking at a vehicle from out of state, but the responsiveness from the dealership was outstanding. I worked primarily with Keith, but everyone I dealt with there was outstanding. There's a reason why they've had such success selling to out-of-state customers: they make the customer feel at home. I hope to be able to buy another vehicle there in the future.
I found a car I liked online on the Bob Grimm website and went to the dealership to test drive it. The ride was smooth and the car was just amazing. I went from a bulky SUV to a sleek car and upgraded by over 10 years so it was loaded with safety features and options I was not used to. Steve Rice explained every feature and option. I have had the vehicle over a month now and I just love it. I especially love the gas mileage!! I've been back in to see Steve a couple times when I had forgotten how to use some of the options in the car and he did not hesitate to explain them again. I appreciate how well Steve takes care of his customers. He really goes the extra mile.
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