It was Monday temp was in the teens and my heater went out .I called Columbia Ford and spoke to Bobby in service and he said bring it in. With no appointment they repaired my truck. The staff was friendly and very helpful and keeped me posted on the progress. I would like to thank everyone for their help and kindness.
I submitted an online request for a price after finding the yukon I wanted from DW GMC, and within minutes Teresa contacted me initiating the process. She was a pleasure to work with and after what I would call minimal hassle and back and forth, I drove three hours to complete the deal for my vehicle. Nico made sure I was comfortable in doing so and made sure there were no surprises once I arrived. Anthony completed the paperwork and made sure my new vehicle was in perfect condition, detailed and filled up with gas before I left. All in all, this was an outstanding transaction and I would recommend anyone to take their business to DW GMC!
We had a great experience at Darrell Waltrip when buying our new Yukon Denali. Bob and his team were friendly, helpful and knowledgeable. They let us try out several different models to see what would work for our family. Overall, it was an easy, pleasant buying experience.
Working with jeff Williams has been GREAT. He has been so helpful and on top of things with our new van even long after the purchase was finalized. I really appreciate everything the dealership has done for us
have been in contact--and they have responded back
by Fred the Father from Franklin, TN
June 8, 2018
I have been in contact but have not actually visited the dealership. The sales rep(S) has been in contact with me and they do have one, possibly two, cars that fit the criteria of what we're looking for.
Parks truly cares about their customers. I have bought a few new cars over the past 3 years and this experience blew all other dealerships out of the water!!! Sean Brink is an incredibly knowledgeable salesman and really helps you to understand the pros and cons of all the cars you have questions about. We drove from 2 counties away for a specific car and now we won’t shop anywhere else. Parks cares about you as a client even after the sale has been made. If I could give 6 stars I would!
Just picked up a brand new 2017 GMC Canyon All Terrain yesterday evening. From beginning to end this dealership and the staff made my time there outstanding . Robert Rogers and Wayne Webster both made sure I understood every single in and out of my deal. I worked in the industry for 2 yrs and I can tell you experiences like this only happen when the people you work with truly care. Thank you so much Parks Motor Sales !!!
Great customer service. Very nice and clean waiting room.
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