Employees were super fast and friendly, definitely got me what I needed. Happy and satisfied with my purchase. Would recommend for anyone to buy a car there
The best truck I ever owned
by Kennyrooh from Collinsville, Illinois
January 3, 2019
My 2017 GMC Sierra SLT is the best truck I ever owned. The headlights are very bright making it easier to see at night with the automatic highbeams. The Bose radio has excellent sound. I average 20 miles to a gallon in the city. The seats are very comfortable and the back seat in the crew cab has plenty of room for adults. The interior is very quite. The parking sensors and lane guidance system work very well. Yes, I love this truck.
Excellent paint repair and detail. Travis Wood is an excellent service consultant. He listens to the customer and cares about the service rendered to his customers. He makes sure the job is done right. Thank you Travis for your dedication!
by Linus H from Butler PA
November 2, 2018
So far I like the truck a lot, the only disappointing thing so far is the gas mileage. I’m not getting what I expected at only 12 mpg
Reached out through cars.com and scheduled a test drive. Communication through email was good. Met with Tina, took my test drive and Tina was very knowledgable. Told her my story, she was no pressure which was good. I may be 60 days out before I settle on a vehicle purchase but would go back to Mark Mitsubishi if the stars align by the time I am ready to pull the trigger.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Great truck for towing or daily driver.
by MartyK from Duluth Georgia
December 20, 2018
Great truck and a stylish daily driver! Purchased it new and currently have 14,000 miles on it. Use to be a Ford truck guy but I’m not disappointed with the switch. Only two issues with it since new. The outside ambient temperature sensor was not giving correct temperature. Also, the wireless charging pad on the center console never worked. As it turns out, all the 2017’s with this feature didn’t work. GM developed a replacement charging pad but did not cover the replacement under warranty. It cost me $275.00 to have it retrofitted with the new charging pad. It looks identical to the old pad except this one works on my IPhone X and my wife’s Samsung. How can GM sell a feature that doesn’t work in first place and the charge you to have it fixed?? That’s the subject of another conversation.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Very nice truck
by KipJones from Houston
November 11, 2018
The truck does everything I want and then some. Android auto works with the intellilink system. Very roomy for car seats in the back and the Bose system is great too.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Love my GMC pickup
by Bunchy from WEST FARGO, ND
October 23, 2018
I ordered all the new safety features, which also came with a lot of "extras", such as Bose speakers, heated/cooled seats, driver 1&2 remembrance... I wasn't interested in all the "extras" but you have to order in "packages" so I got them. I do not like that I had to spend so much more due to the "packages". I have to say, that I love the Bose speakers and would pay extra for them the next time! Also love the heated seats (ND winters!). I got tan leather seats and thought that I would need the cooled seats but found that I didn't need it at all, maybe black would need them? Cooled seats feels weird and my leather didn't get that hot this summer, so I don't feel it's a needed addition. I really love the safety features! Seat vibrates when you cross a lane without blinkers. It will steer for you if you start to cross over lane markers! If you get too close to a vehicle in front of you, a big red stop light shows up in your windshield and the vehicle will start braking (scares the ** out of you!) I feel very safe in my GMC pickup. I commute on the highway 80 miles each day and it is a very comfortable riding pickup. This is my second new GMC pickup and I would definitely order another one.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
From the time I got there was greeted pleasantly now with the people they worked diligently to try to get me into what I needed they help me probably several Vehicles show me sell vehicles just Pleasant all around experience good people good employees makes you feel good about what you purchased thank you
Best truck I have owned to date
by Todd W from Tampa, FL
December 14, 2018
Phenomenal, may not be the Denali but is pretty close with only a few options missing, best vehicle I have owned or driven. Love it!
They were great in helping us find a used car and financing for my son.
Looks great and has a surprise under the hood
by RSJ from KOHLER, WI
November 28, 2018
It's a truck. But it's also so much more than that. The seats are comfortable, it has all of the latest electronic features, and it's pretty as can be, but the best part is the 6.2L Engine.
Not for the faint of heart.
I have always been leery about car dealerships but Autonation has been such a pleasant experience. This will be car #3 for my family in the past couple years from Autonation. We bought my husband's 2016 Silverado, and my 2016 Malibu from the Arrowhead location, and now our son is going through his first car buying experience at the Phoenix location. Svitlana has been amazing! Even though we told her we would likely not be purchasing today, she spent hours with us, test driving multiple cars, and asking questions, finding out what my son wanted and needed. It was all about US! She listened and got to know us and made us feel valued. I am so glad my son had a pleasant experience, as my first car buying experience at his age was terrible!! We did end up finding the perfect car and will be going back today to get it. Not ONCE did we feel pressure or pushed, only welcomed and valued. Thank you once again Autonation for a pleasant experience, and especially to Svitlana, for all the time you spent with us making yesterday a wonderful day for our family. We just love you! (And my son has already recommended you to another friend!!)
6.2 with the 8 speed gets 20 mpg easily
by Fredgotstruck from Farmington Arkansas
November 15, 2018
Rides great mileage is unbelievable and with 420 horsepower it will run best truck ever I would have to recommend this to anyone that is looking for a great truck
Butch Shearer and Eiji Pollard made this car buying process easy and smooth. I felt that Butch really listened to what I wanted in a vehicle and was genuinely interested in helping find the right vehicle for me. Eiji made the finance portion easy and quick as well. Friendly, patient and professional. Highly recommend Henry Brown GMC and make sure to ask for Butch Shearer!
We HIGHLY recommend Dwayne Champion & Henry Brown GMC! Dwayne was great to work with & Joe in finance was awesome as well. We will definitely be back for future car-buying!!
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