Had a great experience buying a used car from Steven after my car was totaled. He was very helpful and not pushy at all like some other car salesman I had encountered. He was very transparent and put up with my many questions like a champ!
Great truck for the money
by TonyMN87 from Montrose, MN
January 3, 2019
I got a great deal on this truck! I wish half ton trucks had a stance more like a 3/4 or 1 ton truck. But this is an amazing truck for the value!
After having my last pickup decide to retire after 24 years, I was at a loss to find a replacement. In my search, We visited West Herr Ford in Hamburg, and came across Steven S. After a couple of visits, my wife and I selected a used pickup that was in very good shape. Steven went out of his way to get the vehicle prepared and the purchase completed.Thank you Steve.
Looks as good as it drives.
by Tommy from Harker Heights,tx
December 31, 2018
This truck is everything i want and need in a truck. I have the Denali and can't fathom driving any other truck. If you want a truck that will be your last truck, then this is the truck for you.
Honestly the best car buying experience ever! Our salesman Todd was courteous, personable, patient (we brought a two and six year old with us) and an all around great guy to purchase from!! We will absolutely buy another car from them in the future! Highly recommended from a family that purchases a car every few years!!
by Choppers101 from FLORIDA
November 1, 2018
Overall I really like it and enjoy it but the little things annoy me terribly. Re: cracks in dash and rear door window motors and a/c relay, when they know something is bad and put it in anyway. I think of the challenger space craft??
Great buying experience, wasted no time,
I went into this transaction as a very educated consumer and was treated as such
Very pleased with my salesman Greg
Love the GMC brand
by James VanRaden from Moorhead, MN
December 26, 2018
I’ve had the vehicle for a short while. Thus far it’s smooth sailing except for the Driver’s side seat warmer.
We’ll see how much of pain in the patootskie it is to get it rectified but overall I’m happy with the vehicle.
I’ve received a lot of compliments on it and am proud of the image it portrays for my General Contracting company.
I found the Sales person to be friendly and personable. He took the time to explain all my options of buying vs leasing. When I picked up my car, the process was detailed, but swift.
Great truck for towing or daily driver.
by MartyK from Duluth Georgia
December 20, 2018
Great truck and a stylish daily driver! Purchased it new and currently have 14,000 miles on it. Use to be a Ford truck guy but I’m not disappointed with the switch. Only two issues with it since new. The outside ambient temperature sensor was not giving correct temperature. Also, the wireless charging pad on the center console never worked. As it turns out, all the 2017’s with this feature didn’t work. GM developed a replacement charging pad but did not cover the replacement under warranty. It cost me $275.00 to have it retrofitted with the new charging pad. It looks identical to the old pad except this one works on my IPhone X and my wife’s Samsung. How can GM sell a feature that doesn’t work in first place and the charge you to have it fixed?? That’s the subject of another conversation.
Melissa and her team are a pleasure to work with at West Herr GMC in East Aurora. This is the 2nd vehicle we have leased from them and they definitely make the process easy and have been wonderful guiding us through each lease. See you in 2 years when our lease is up!!
i love big truck
by george from Franklin
December 18, 2018
this truck and other was the first truck i own i had a ford truck but the gmc is the best one i own so for.
Everything went as planned
Really nice people
Had all the options and answers
Was in and out the door in a timely fashion
Won’t ever go to another dealer
Best truck I ever owned very reliable and good MPG
by Allencasal from Dunmore pa
December 2, 2018
This was a tow vehicle for me. Living in NEPA lots of mountains and two lane roads. Never let me down good power and good brakes. Felt very stable when towing my boatbor travel trailer. Also very good MPG with 5.3
I was turning in a GM lease and got into another GM lease. The sales manager Dan was very polite and helpful. Salesperson George was very polite and knowledgeable. There was no wasting time and a great deal was made quickly. Would definitely do business with them again.
Best truck I have owned to date
by Todd W from Tampa, FL
December 14, 2018
Phenomenal, may not be the Denali but is pretty close with only a few options missing, best vehicle I have owned or driven. Love it!
I dealt with Joe Maloney. Excellant quality service and a genuine desire to squire my business. I was coming off surgery and was unable to get into the dealership. We handled 95% via email. When I was able to drive we completed the process in 2 days. I am now driving my new Malibu and thanks to Joe could not be happier.
Keller Chevrolet and Joe Maloney
The best truck I ever owned
by Kennyrooh from Collinsville, Illinois
January 3, 2019
My 2017 GMC Sierra SLT is the best truck I ever owned. The headlights are very bright making it easier to see at night with the automatic highbeams. The Bose radio has excellent sound. I average 20 miles to a gallon in the city. The seats are very comfortable and the back seat in the crew cab has plenty of room for adults. The interior is very quite. The parking sensors and lane guidance system work very well. Yes, I love this truck.
I contacted WH regarding a used vehicle I saw on Cars.com. They followed up (several times) with calls and offered to bring the vehicle to dealership closer to me. I haven’t received confirmation of this but when I get it, I will be impressed and grateful regardless if I buy a vehicle from them! They are persistent but impressive.
always loved them
by gausemic from Gresham sc
December 21, 2018
this truck meet all of my needs, love everything about it. drives really well. have always owned gmc and love them. great family truck. would buy again
This is a great dealership all around! Ryan Stuber was our salesman and was extremely helpful and knowledgeable. We leased a new Explorer and love it.
Love my Sierra
by Nhmick79 from Moultonborough NH
December 31, 2018
I needed a truck that could fit my family comfortably while being able to move construction materials and tow trailers. This truck has more than exceeded my expectations! With the 5.3L I have the power to tow my 36’ camper but can still get low to mid 20s for mileage on the highway. This does everything a truck should do with the comfort of a luxury vehicle. It is an overall great pick.
Certified autobrokers on grand island is worth the trip from any where
The employees are knowledgeable and helpful and the inventory is great
I can honestly say I may never buy a car from anywhere else again
by Eric from Ammon
December 20, 2018
The room ans comfort of this truck has no equal. Power and pulling power plus all the tech is by far the best i have had.
We don't consider any other dealerships when it's time for a new vehicle. We have been dealing with Basil for over 10 years now & always get excellent service from their staff. They are reliable & attentive to our needs.
Looks great and has a surprise under the hood
by RSJ from KOHLER, WI
November 28, 2018
It's a truck. But it's also so much more than that. The seats are comfortable, it has all of the latest electronic features, and it's pretty as can be, but the best part is the 6.2L Engine.
Not for the faint of heart.
Overall this truck is fantastic and very comfortable. The only thing I don't like is the 6 speed transmission, but you can't get away from that anymore in any truck. The reasoning I'm sure is to get better mileage, but it only really helps on the highway. In town they just seem to shift up too fast so if you need to get on it, there is a bit of delay and it feels cumbersome. Some have 8 or more gears now and I can't even imagine how they respond. I'd prefer to suffer the mileage on the highway to go back or a 4 speed transmission. I love the step in the bumper to get in the back as well as the lighting in the truck bed. Really everything else on this truck is beautiful.
This is a super friendly people easy going. Always greet you with a smile right when you come in. Not high pressure. Very comfortable environment. Thanks Marcus
Best Pickup I Think in its Class five star rating!
by GMC Lover from Washington DC
December 25, 2018
This Pickup drives Wonderful I Truly recommend this vehicle to anyone interested in buying a Pickup truck, good on gas suspension is sound good power! Plus Great Look, The people at Capital Auto was very Professional!!!
Always have great service here. The last I was in for service ( in November) I think got a form to send for $ 15.00 gift card. Did as requested but have never received card .Just wondering.
Reliable and Very comfortable, fun to drive
by Panos from North Ridgeville, Oh
November 21, 2018
Never had any issues with the truck. Always reliable and perfect for hauling items back and forth. Gas mileage is great. leather seats and comfortable interior. The exterior design is an eye catcher.
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