I bought a 2015 Chrysler 300 S . I had a problem with the smart key. They owner, Johnny Dangerfield, solved the problem with my Smart Key and also gave me an extra Smart Key , free of charge. My entire experience there was great.
This is the second time in the past year ive bought a car from Dalton and it was a great process both times. He was very helpful in the buying process of both vehicles and i would highly recommend both Dalton and Automaxx.
Recently purchased a new GMC sierra (which I love!). Competitive pricing and laid back buying experience. The friendly staff made all the difference! Returned for the first scheduled maintenance. Quality service in a timely manner. JJ and Candi are great! I pass several dealerships/service centers on my way to McElveen... and will continue to do so in the future.
Archie Smalls was wonderful to work with. He was very patient with me as I changed my mind numerous times while selecting the vehicle I wanted. No pressure and the signing was the easiest yet. Great salesman to deal with.
Our salesman Moses was a extremely nice person worked with my daughter to get her car . The finance man sorry cant remember his name but you know who you are explained everything took time with us overall great experience
I’ve been buying parts from Jones Ford for decades. I finally purchased a new car from Jones Ford about a year ago. Mostly because I have always been treated so nicely even by Mr. Walters. I’ve gotten to know the parts people in some of the texts and mechanics well enough to say that there some of the nicest and most humble techs and mechanics I’ve ever encountered. The only morning I would have Franny dealership is to hire good people at every level of the organization and then trust them. Putting too many barriers between the customer and those who actually do the work takes away from the “good neighbor” feel of a dealership. Jones Ford loved me for years before I bought a car. I recently returned to purchase another new car. The salesmen I dealt with were exceptional and to me perfect in every way they treated me. Other dealers lost my loyalty simply because they don’t understand love and respect.
Recently purchased a new Cadillac Escalade. I was incredibly impressed with the Manager, AJ and Sales Associate Cliff. Located a car from another dealer to meet my needs. Both were very knowledge about the product and features available to me. Facility is top notch. Finance process very simply and easy. Best place to buy a car!
My wife and I feel that we were treated fairly and respectfully by the sales associates at Baker Cadillac. The XT-5 we purchased is a work of art aside from being a really nice luxury automobile. Kudo's to GM's Cadillac Design Division. We also like the maintenance programs and warranties included in the purchase, speaking of which, Baker's Service Department treats you like your family.
Bought a new truck with a 5 year old trade-in from this dealer. Service was quick and knowledgeable, prices were very competitive. I am now the proud owner of a 2018 GMC Truck with no maintenance worries for the next 5 years in my construction business. I'd definitely return to this dealership.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Larry Schey did a great job! He knew answers to most of my questions. If he didn’t, he promptly got back to me. I live over 500 miles from the dealership, so my dependence on his representation of the car was critical. I made the trip and the car was everything he said it was and there were no hidden fees in the price. They were honest and I would recommend them to anyone. Thank you, Larry!
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