Used 2023 GMC Terrain for sale near Novi, MI

Staff is professional and courteous. Business is well maintained and clean.

We are very happy with our Terrain Denali. Our first choice was the 2023 Lincoln Corsair 1a but there are no in inventory. The Terrain Denali was 1b. Great styling exterior and interior

Ron immediately addressed my scheduled maintenance issue, suggested I sign up for a promotion that would save me about 1/3 over the course of 3 oil changes, and then informed me that I'd already taken advantage of it on my last visit, rendering this visit absolutely free. He and the team took care of my car quickly and efficiently. The entire experience was painless. He and I even got a chance to chat briefly. He is a good guy.

I had the best buying experience ever!! I purchased a used car and I got an excellent price and great service!! I will be back!

Matthew Carducci absolutely, hands down made the car buying process the easiest I’ve experienced in my life. I got to the dealership around 1:00 PM he had all the paperwork done, the vehicle cleaned, checked and everything ready to go, paper signed, and out of there in less than two hours. He also pulled some strings and had them put a full tank of gas in the vehicle. We even had time to sit back and chat about APPLE’s newest technologies and I even encouraged him to update the software on his phone, but she did right there. It felt like I was chatting with somebody I’ve known for a long time. They did not try to press any extended warranties or gadgets and gizmos and stuff. They made me aware that warranties were available and asked me if I want to explore that option. I declined and they never press the issue again. When I’m in the position to purchase a brand new one. I will hunt Matthew down!

Jake S. is an awesome sales rep!!!! He helped me get the car I wanted, he made sure I Was 100% happy with purchase! He meet all my expectations! I highly recommend GMC Sierra Rochester Hills!!!!

Chris Y was phenomenal, help me along every step of the way I would recommend him to anybody, thank you for the beautiful vehicle and all the time you spent to make sure everything went perfect

We purchased the Denali Terrain 2023. The car is great. I have had four knee surgeries and needed a car to get in and out easily and comfort seating. The controls for adjusting the seat just the way you like are great. I am troubled also by back problems and totally love the heated seat when needed. Sometimes I just want to ride around and turn the heat on and adjust seat so my back feels better. The different controls and are numerous. I love the safety control warnings and info with traffic. The screen is fabulous and helps so much. When ever I park I like to drive in and park and then hold on brake put it in reverse so the screen then comes on and shows how I parked. I like the levers in cargo area for putting seats down and also like how flat they sit. Plenty of room. The back seat is roomy even when person in front is back. Enjoy being up higher than a vehicle. I feel I can see more and it also makes me feel safer. The Terrain looks beautiful and love all the chrome in front. The car seems bumpy but not as bad as our last. The roads are in rough shape here. It has a lot of pick-up my husband demonstrated that to me and he wont be doing that again unless it is necessary. It is a turbo 4 cylinder and can not believe the power you feel. All in all Iove the car and getting good mileage. Purchased car from Boucher in Waukesha. They were not pushy. Explained everything in detail and were very fair. Great place to purchase!

I was running late and Margaret was able to still fix me in over the phone. I was there for a little over an hour but was able to connect to the internet and do some work while I waited.

Drove 2.5 hrs and it was well worth it. They made the experience pretty easy.

Service was very good. Large repair. Advisor stayed in contact with me often. My vehicle was at dealership overnight.

David was amazing. I will buy cars from him in the future. This is my second car from him. I will definitely buy a third.

Body Shop does best dealership paint work in Metro Detroit hands down, I’ve had both my vehicles repaired after accident. Just call ahead before brining car in and they will walk you through process

Their the best. Second car in the family. You walk in and drive out!!!!!

Salesman Matt Ceci is the best hands down. My wife is now the proud owner of a Volkswagen Atlas. In our opinion Matt is Salesman of the Year. Linda & James

Scott Just listened to what I needed and got me just that. Made the purchasing process easy, exciting, and explained everything. Second time purchasing a vehicle here and from Scott. I will not go to anyone else because I know he will never steer me wrong. Thanks Scott your the best!

I love working with Eric Murphy. We worked on looking at different options and once I decided he had all the paperwork ready and the process was seamless. Got a great deal too!

I had been searching for a car since late August and finally bought one on December 1. I have searched the inventory at Hertz Woodhaven in the past but never found a car intriguing enough to check into until now. I made contact with Hertz first through cars.com email after seeing a 2015 Mitsubishi Mirage at a unbelievably attractive price. I received a prompt email reply from Jordan, my sales rep, who told me that the car probably would be sold but that if the deal fell through she would contact me again - which she did the same day. I test drove that car but I found a couple of things I disliked about it. Hertz had three other 2015 Mirages on their lot so I tried another one. Didn't care for that one either so I tried a third. That one I liked. Jordan was extremely cooperative the entire time. I did not detect the slightest aggravation from her whatsoever. She was very professional and cordial. Outstanding in every way. So, once I decided to purchase, Jordan handed me off to Matt, the business manager, who handled the sale documents. Matt was Jordan's equal in his professionalism. Never hurried me through anything. He was also sympathetic when it came time for me to write the check. I hesitated briefly because I wasn't entirely sure I wanted to buy at that moment. Matt was very patient and could see that I was slightly reluctant but did not display any signs of irritation with me. That put my mind at ease and made me feel comfortable and confident enough to complete the sale. It also helps that Hertz has a no haggle price policy. No need for the extended negotiations which often take a lot of time - too much usually. Another big plus with Matt is that he kept all of his promises. The car was ready to pick up the next day and the title arrived to my home within a week. You can't ask for better service than that. More often than not, I've needed to contact a dealer after the sale to straighten out something. In addition to Jordan and Matt, there were a few other sales people who were very friendly while I waited for the sale to be completed. It might have been because I was the only car buyer there that time and day. Nevertheless, none of the staff ignored me when I had a question or when I felt like talking to kill the time. It didn't take very long - 90 minutes start to finish. Buying a used rental car at Hertz Woodhaven was the least stressful car buying experience I've had in 40 years. As to the facilities themselves, the Hertz corporation should consider upgrading the showroom appearance to match the five star level of customer service. The building is old and the interior decor spartan - but it was clean inside and out which is commendable. And, their lot is too small for the number of vehicles on hand. Although I found a parking spot in the back, there was only one spot. A dedicated area just for customers would be a big improvement - 4 or 5 spaces in front would be sufficient and would plainly show that the customer is #1! Now onto a couple of big negatives that is probably just Hertz corp. policy and beyond the control of the sales staff. Matt presented options for add-ons such as Lo Jack, extended warranty, etc. which was a real turn off. I told him before he started his spiel that I was not interested in any extras and I got the impression he had to offer them anyway. Standard procedure I suppose. I wish car dealers would stop doing this already. I know, good luck with that. Another thing I didn't like is that Hertz only had one car key when I took possession which apparently is common when buying their rentals. It might have been mentioned the day before or cited in the paperwork but I don't recall this happening. Hertz should try harder to keep both keys with the cars they're selling. Very strange that they don't. Where does the other key disappear to? Anyway, a long winded but honest appraisal of my Hertz Woodhaven experience.

I don't drive much so my last oil change was several months ago. Although arriving early, this place was bustling but that was OK as I planned ahead and brought a book.

I had a big issue with my Buick enclave transmission, it is obviously a manufacturer issue, my car stayed for long while till the issue diagnosed and repaired, and I had to take it back again. I can?t deny that everyone in the dealership?s service department including service manager and my advisor did their best to make me happy, and actually I am! I got my car back finally and hope that the issue is solved forever and nothing else comes up, I am testing i for few days now. So thank you Serra Buick GMC Rochester.

Process was easy and staff was professional. Would return to buy another used car.