Great people and fair. Beautiful dealership and clean. Great stock and was able to give a great deal. Will buy again from there when I am in market.
Super nice and our first GMC car!
by Christine M from Champaign from Champaign, IL
January 22, 2019
I did my first outing in our new (to me) Terrain and I LOVE it! It is one of the nicest cars I have driven and it has heated seats, remote start, backup camera, bluetooth for phone and not sure what other extras but will be finding them out soon!
great service,have done business with Wayne Thomas chevy. for as long as they hsve been in business and Nance chevrolet who owned it before Wayne Thomas.they are almost like family. always curtious and helpful.
Good reliable transportation
by gm from flint Michigan
January 22, 2019
The car meets all needs I really would recommend this to anyone I really like the car really comfortable enjoyed driving it and would like to have a entrainment system
I have purchased two used vehicles from this dealership with consequent vehicle servicing. Any concerns and issues have been responded to with timeliness and concern for customer satisfaction.
Two week review
by SC_Trucker from Fountain Inn, SC
January 6, 2019
I have only owned my 2016 GMC Terrain Denali v6 for two weeks now but I absolutely love it! It has a comfortable ride and plenty of room for 4 adults. It can hold 5 people, but to get three in the back I'd think they would have to be slimmer adults, or kids, to sit comfortably. The middle console is really deep, up to your elbow deep. I'm tall and with the seat back you have to reach for the door controls. I'm constantly letting down the back window by mistake when I'm trying to let down the driver side window. The remote start and heated seats are wonderful on cold days! There is a slight vibration when turning the wheel from park. I took it to a dealership where they told me this is a known issue with the V6 Terrain (the 4 cylinder doesn't have this issue apparently). Other than that, so far so good! It has back up camera, blind spot monitoring, lane departure warning, collision warning with brake assist and other safety features. My other vehicle is almost 15 years old so it's taking me a while to get used to all this new technology!
When I arrived at the dealership I was greeted by Jason Tate who was just finishing up with another customer. He was good and he was thorough. He was also probably juggling 3,4 customer at a time so there were some lulls and waits. Overall decent experience.
I did get the car I wanted but there was little budging on the price. Paid around $700-$1000 above the NADA suggested retail for the vehicle in excellent shape.
Also beware, their doc fee is $599. Around $200-$300 more than some of the other dealers I went to see. And there is no budging on that either. They were adament about that as well.
It appeared they had a very good inventory of vehicles and a wide variety of them too.
I love my Terrain. But..
by WhatTheWhatThe from Milwaukee, WI
January 19, 2019
This is the second Terrain that I've leased. My first was a 2012. I love the square body style that now has been phased out in the 2018/19 models. For that reason, I am not pursuing a lease of another Terrain.
The only reason I am not buying out my lease is that my vehicle is starting to rust! I have had this vehicle about 36 months and it is white. I can see small particles of rust showing through the back panels and the quarter panels where they meet. I live in the Midwest where it does snow, but it has not been terrible the past few years. It is also garage kept overnight to avoid street parking (for about 5 months out of the year when it is considered winter). That is the only cosmetic flaw that I have found. The reason I got my first Terrain in 2012 was the fact that the rear seat slid back and forth. That was the selling point due to having a bulky, rear-facing car seat. Now I can push the seat forward if I need more cargo space. One side of the back seat does fold down as well as in the middle there is a folding arm rest. This year does not have a CD player but my 2012 had one and it made a whirring noise constantly, even when the car was off, so I was happy they discontinued it. Additionally, there is Bluetooth capability as well as the option to get Sirius for a small fee. I usually don't listen to music in the car so that did not make much of a deal to me. Good gas mileage. Oil changes are more expensive do to the Dexos (sp) oil but not as frequent as other cars that I have owned.
My wife and I stopped by to check the new inventory of GMC trucks and saw a 2018 Sierra that was what we were interested in and spoke with David French who showed us the truck. After a test drive we returned with our truck that we were interested in trading in for the 2018 GMC and had ask them to make us an offer. Within minutes we reached a fair and reasonable offer. Our experience with David and the entire Vann York group was fair, fast and professional.
Annoying noise from plastic rear bumper on highway
by Retirement Purchaser from Memphis, Tn
November 7, 2018
Wish more attention was given to comfort of cooling and heating rear passenger seating. No rear vents in back at all. This was overlooked during my purchased but became very apparent when I was a back set rider during a hot summer day being transported home from surgery.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Does anyone really read this? Lol
by Lovnicandjoe from Buffalo, NY
December 22, 2018
I originally had a 2015 terrain which was AWD and loved it. After leasing my current 2017 Terrain - which is FWD -I feel the car is tailored for a man. The finger holds on the steering wheel, for example, are sized for a man - my hand just doesn’t grip properly. My next vehicle I would like to find something that rides a little less like a “truck” and the Bluetooth has never worked properly which was used by Gavin as a selling point.
The best car buying experience I have ever had. Steve Lynn respected my budget, learned my needs and wants, and found me the perfect car which also was certified. PLUS Flow offers an additional limited warranty at no extra charge. Took the worry out of choosing a car. I am pleased with the entire experience. They will go out of their way to make sure you find the car you want and it meets your expectations before driving it home.
Best car I’ve ever owned
by Schabs1313 from Chicago
December 23, 2018
I love it. It drives smooth, great on gas and it’s comfortable. The backup camera is amazing, super clear even in rain or snow. Highly recommended.
Just bought a new vehicle from JJ Rogers at Crown Honda. Very honest dealings with us and gave us a great deal. The vehicle was just what we wanted and JJ worked hard to make sure we were well taken care of.
I love my car!
by Cassandra17x from Williamstown, NJ
January 16, 2019
I needed a bigger vehicle to accommodate our growing family and this car has everything I was looking for! It's not too huge but has enough space for a car seat and our baby gear! It's been a great vehicle so far!
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
very good car i have owend one
by jcoons from TILTON il
January 25, 2019
my wife and I love this car it drives great and we feel safe in it. I plan to get it real soon god willing.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
My favorite vehicle i have owned thus far.
by SL from Trevorton, PA
January 19, 2019
I have previously owned a lexus car. I for syre believed that would be hard to top but after wanting more room and looking for an suv the GMC met all of my needs. It is nicer than my lexus inside and out.
I had a wonderful experience with Cox Toyota. Justin Dunn was incredibly helpful with everything I needed. And trust me I was very needy! I added leather seats and remote start, they also had to locate me a vehicle and bring it in. Brian Kirkman was also very helpful. He helped me understand all the bells and whistles of my car. Everyone was so kind and helpful. I would recommend to anyone. If you’re thinking about Rice Toyota stop and think again. Cox is the place to buy.
I LOVE MY TERRAIN.
by Betty from Chalmette, La.
January 15, 2019
Great overall everything. I made the appointment and the services were done and delivered when promised. The quality of the work was impeccable. I could have not asked for better service.
This was the smoothest and easiest car buying experience I have ever had. The car was clean and in immaculate condition. The sales staff was friendly, professional and very helpful. We were not pressured or rushed and all of our questions were answered to our satisfaction. The hardest part was choosing a car because they had so many nice ones to choose from. We will buy from them again and send our friends and family to see them....
The 4 cylinder is a low maintenance SUV
by Serginho from Killeen
December 31, 2018
The past 4 years with this vehicle have been reliable. I've been able to save gas while having the space to move around with family or to other cities, the interface is simple and straight forward, so knowing when a oil change is coming to maintain the vehicle to good performance helped me a lot.
The power steering is electronic so there is no need to check for fluids there, the wheel is always soft and easy to drive.
Purchased for my wife who is very picky.
There is a learning curve with the options and electronics but she is pleased. Check back in 5000 miles.
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