I spent a ton of time on the Cars.com app looking for the right vehicle before I called this place. When I did I worried that the price would go up. But the price actually went down a bit. They were totally transparent. Sharon Mercado was lovely in showing me around the car and the paperwork. It felt like a win win.
Will be my next purchase
by CellerRat from Fremont ohio
December 28, 2018
I like the look. Was looking at an AWD model. 20-30mpg going from a 12mpg truck. I recommend the leather interior quality seemed better than cloth for sure
I have gone to 18 different dealers through the Bay area, most that I went to wouldn't work with me on the price I wanted to pay for the cars, or would say I they have a car on their lot and when I got their the car would magically be gone. But when I called Josh at Vacaville Kia not only did he work with me on the price of the car he had, but he also had multiples of type of cars I was looking for, and he had a couple options for me when I got there, i finally decided on a 2018 Kia Sorento. Josh got me better than what I wanted for the exact price I wanted to pay. It was worth driving 100 miles away to see a dealer who had honestly and integrity, and I have never worked with more professional and helpful person as Josh, and if more dealers we're like him I wouldnt have been so absolutely frustrated with the car buying process the past few weeks. If I ever go to buy another car I will see Josh at Vacaville Kia!
Josh, thanks for getting me into the car I truly wanted!
Annoying noise from plastic rear bumper on highway
by Retirement Purchaser from Memphis, Tn
November 7, 2018
Wish more attention was given to comfort of cooling and heating rear passenger seating. No rear vents in back at all. This was overlooked during my purchased but became very apparent when I was a back set rider during a hot summer day being transported home from surgery.
This is a review for Avery Green Honda in Vallejo.
I just bought a certified pre owned 2017 Honda Pilot. I worked with Dave Collello who provided me really great customer service from when I first spoke with home on the phone to when he stayed late, passed closing hours, and made the deal.
I am a small business owner in the in home serivce industry and I know good customer service when i see it.
Dave was extremely knowledgeable about the vehicle and the buying process. He made my wife, my teenage son and myself feel very comfortable the whole time and made the process fun.
Best of all he worked a good deal with some add on options I requested.
If you're looking at a Honda I recommend asking for Dave Collello to help you.
Does anyone really read this? Lol
by Lovnicandjoe from Buffalo, NY
December 22, 2018
I originally had a 2015 terrain which was AWD and loved it. After leasing my current 2017 Terrain - which is FWD -I feel the car is tailored for a man. The finger holds on the steering wheel, for example, are sized for a man - my hand just doesn’t grip properly. My next vehicle I would like to find something that rides a little less like a “truck” and the Bluetooth has never worked properly which was used by Gavin as a selling point.
Outstanding........ Can't wait to do it again over and over and over again this is my Dealer for life!
At age 55 my first ever new vehicle
by Denny the old grump from Brazil, IN
October 25, 2018
I've had midsize SUV's before and I like the larger door size, cargo space, and so forth. So the Terrain seemed to be a logical model to test, and I was impressed with the test drive and bought it. After a year I've been pretty happy with it but a couple of things stand out. The back seat does not fold flat to increase cargo space and this seems to be kind of ridiculous and to spoil the whole idea. And recently I had to have the fuel pump replaced under warranty, because of using E85 fuel, which the service manager told me is not good for the fuel systems despite this being a flex-fuel vehicle. The other thing is that while I was happy with the 4-cylinder engine at first, I now wish I'd opted for the V6 as the car is kind of out of its element in highway driving. Don't get me wrong, it will get you there, but my foot is on the floor a lot more often than I'd prefer. If I trade this one off in the next few years I'll definitely opt for the V6. Overall I am very pleased with it.
I went just to look and see what they had. Cesar was just so friendly I knew that I wouldn't be able to find the same customer service at another dealership. I never felt pressured into anything, and he answered every question I had with the patience of a saint!
by NikkiM from Gurnee, Illinois
December 27, 2018
This car has met my needs FOR SURE. Great on gas and drives with ease! I love it! Easy to operate and I enjoy the design, It comfortably fits my children and it is very spacious.
Jason is the best salesman I have ever dealt with, he doesn't sell you into a bad situation and isn't hiding anything. I wasn't able to purchase a truck a year ago and Jason didn't try to sell me the truck to where I wasn't comfortable, I came back and was able to get a deal with him the second time.
Two week review
by SC_Trucker from Fountain Inn, SC
January 6, 2019
I have only owned my 2016 GMC Terrain Denali v6 for two weeks now but I absolutely love it! It has a comfortable ride and plenty of room for 4 adults. It can hold 5 people, but to get three in the back I'd think they would have to be slimmer adults, or kids, to sit comfortably. The middle console is really deep, up to your elbow deep. I'm tall and with the seat back you have to reach for the door controls. I'm constantly letting down the back window by mistake when I'm trying to let down the driver side window. The remote start and heated seats are wonderful on cold days! There is a slight vibration when turning the wheel from park. I took it to a dealership where they told me this is a known issue with the V6 Terrain (the 4 cylinder doesn't have this issue apparently). Other than that, so far so good! It has back up camera, blind spot monitoring, lane departure warning, collision warning with brake assist and other safety features. My other vehicle is almost 15 years old so it's taking me a while to get used to all this new technology!
This is the second time I have had my car serviced at this dealership. They were professional, thorough, and delivered the vehicle promptly. Keep up the great work
Another dud from General Motors
by Nursemel131 from Glenburn, ME
January 5, 2019
This vehicle from the start had issues. At 2,000 miles the auto stop feature failed and I was stuck in the middle of an intersection. I had to turn the vehicle off and restart it to get the engine to re-engage. Which then I got pulled over from a police officer because I hesitated too long at the intersection. The dealership had it for 1.5 weeks as it needed a new battery and cam shaft cylinoids. The local dealership had been great but GM directly is horrible. It now has radio software issues that I have had it in now twice for it and still isn't working properly. I had a 2017 Acadia before this one that was so unsafe GM ended up buying back from me. I will buy from the dealership again but I will never ever purchase anything from General Motors again.
This car is one of the best I have ever owned. The technology that cars have now is so impressive and the terrain has everything I need. It drives comfortablely and smooth. Gas mileage is good. I can see this car lasting my many years to come!
Jason Pham took very good care of me on my new car. Took care of my issues and concerns. I was in and out. Very good personality and humble man. I would definitely send customers his way. 2 thumbs up to him and this dealership.
It was an ok car
by Deeznutz from Pittsburgh pa
December 26, 2018
Price was too high for my liking. Felt like it wasn’t worth that much so I didn’t pursue to try to buy it etc etc
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