I had been searching for a new truck for a while when I found exactly what I was looking for. I submitted the form to contact the dealer through Cars.com and was surprised to get a phone call from an actual person instead of some generic email. Since I live more than 100 miles from the dealership most of the sale was done by phone. I first spoke with Nikki Davis who told me a bit about the area and the dealership itself before putting me in touch with Lamar Elrod,my salesman. Both Nikki and Lamar talked to me like I was a friend. Lamar answered all my questions about the truck I found so that I was confident it was exactly the truck for me. He helped get everything done over the phone so all I had to do was drive over there. Because it was a working weekend for me they had to hold the truck until Monday evening. We arrived late Monday and they had the truck cleaned up and full of gas. They checked out my trade while I looked over the truck and drove it up the road. There were no issues at all for either side so we did the paper work. Even though it was getting late nobody there seemed to be in any rush and everyone was in a great mood. The guy handling all the paper work was great too, I only wish I could remember his name as well. These guys even had my trade in paid off before the end of the week. This has been the best buying experience I've had.
So there I was on the phone with a dealer telling me it would be 3 wks to get this recall issue fixed on my 2018 Charger. When I decided to look for another dealer I found Banks Crossing and gave them a call. When I spoke with John on the phone he said he could get me taken care of in just a few days! My experience today was awsome with John and JB. Not ONLY did they get me in sooner but in and out in less than an hour. Thanks for stepping above and beyond to make sure the customer is taken care of! I will surely be back and recommend family and friends here!
Our experience at Lake Lanier Cadillac was excellent. They worked with us to help us find the exact car that we wanted. Earl was very attentive and made sure that he answered all our questions. Everyone at the dealer was very helpful, friendly, kind and knowledgeable. We love our new car!
As soon as I stepped into the building I was greeted by a very polite and friendly young lady named Daisy . She helped me with everything I needed . Answered all my questions and throughout the entire time I was there she was very professional and friendly. Best experience I’ve had in any dealer .
All the service/warranty needs and dealer installed options that I have had on my 17 Ram 2500 I never had a problem with my experience at Hayes of Baldwin. Nathaniel and the Service Manager have always treated me right while being professional, respectful and honest with me. They both take the time to listen and understand the concerns that I have with my truck.
The sales person that I worked with was very kind. I didn't end up purchasing the vehicle I was looking at simply because I have a tendency to jump into things and I want to be sure about this one. Great selection of vehicles!
Brought my vehicle in for an oil change and saw my dream car on the lot. Based on the price tag I knew it was a pipe dream. After talking to the salesman during the next two days, I am now the proud owner of that car. Chris Barrett bent over backwards to get me into that car. He was a very understanding salesman. Every step of the way was painless which hasn’t always been my experience at a dealership. This is the third vehicle I have purchased from Megel. I don’t plan on going anywhere else
Always a pleasant experience when I visit Jim Hardman Buick GMC.
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