Took my car in for an inspection. Got a free alignment check. Was in and out quickly. My service rep Tommy was great. Kept me informed. Even the service manager Mr. Jenkins met me before I left to ask about my visit. Great Experience
We traveled from Asheville to Hickory to look for a car, and so happy we did. We hate car shopping but this was the best experience. Our salesman, Justin Parker was incredible and he was so helpful and not pushy. We will happily make the trip to Hickory for any further car needs.
by William Transkei Nancy bushway from 166 Cedar Ave Hudson nc
September 9, 2018
I bought one used car in excellent shape. Love it went back two weeks later to buy another car same exact vehicle one for me one for wife. Traded in our cars. Awesome awesome place to do business with. And when I want a different car in a couple of years I’ll go back to car lot. Thank you car lot you guys were great to do business with
Eric got me a lower price, handled financing and all applicable paperwork... even called my insurance agent so I could drive it right off the lot. That's what I both expect and appreciate when spending thousands of dollars. Cheers!
I HAVE BOUGHT A LOT OF VEHICLES OVER THE YEARS AND HAVE NEVER HAD SUCH GREAT EXPERICENCE.I HAVE HAD WITH THE OWNERS, MANAGERS, & FINANCING & ESPECIALLY THE SALEMAN WAS VERY HELPFUL AND KNOWLEDGABLE. I WOULD RECOMMEND AUTOWORLD TO ANYONE THAT WANTS TO EXPERIENCE PROFESSIONALISM THE NEXT TIME THEY PURCHASE A CAR .
I worked with Jerry Snyder to purchase a vehicle from out of state. The whole process was extremely smooth and painless. Emails were answered quickly and the vehicle was exactly as described. They offered to pick me up from the Charlotte airport over an hour away, filled up the huge fuel tank in my vehicle before I left, and thoroughly cleaned the vehicle before I arrived. Jerry and the rest of the staff were fantastic, thanks guys!
I was looking to trade in my Jeep for an H3 Hummer. I found an Alpha edition at this lot through the internet. I live in Raleigh and made arrangements with GM Austin Kosinski to come down and see the car. On the day I was supposed to go down there, I couldn’t, due to work. I called Austin and we discussed both my Jeep and the H3 over the phone. Austin sent one of his team members up to me (3 hr drive) with the H3. It was all he said it was and the deal was made in my driveway! Talk about going above and beyond for his customers! I would recommend dealing with Austin and this company any time.
I walked in after looking through several trucks over the past few months. I was greeted at the door by a nice salesman. Cody who let me take the time to look over the vehicle I had in mind. Most places I have visited over the past few months you could feel the rush or pressure like they didn't want you to take the time to pick your vehicle they just wanted to get you to sign anything. Not the case with Cody and Carolina Auto great place to look great people and even took the time to help me work out some things to make me more happy with my purchase. Cody and Jeff worked very hard to get me what I wanted.
i was referred to this dealer by a patient who purchased an automobile of same make and model as I was looking for. I found several jeeps online and realized this dealer only sold vehicles in superb condition....meaning there wasn't a car on the lot that looked like it couldn't sell. I phoned them and got Stan Miller on the line. He got the Jeep I was looking for to be shipped over from another store location to save me the trip. We scheduled a time to see vehicle, and the rest is history. I had spent the previous month shopping around at car dealerships and quite frankly, it is my least favorite thing to do. These guys at Carolina Auto Direct are professional and efficient and I would recommend them for anyone seeking to buy a used car. If they don't have the car you want, they can find it for you. I also worked with Manager James Stems who was fantastic as well! Overall A+ experience.
Bought a 2018 Equinox LT AWD. Was told it had fog lights ( looked like it did) Only to realize when I needed them later on that they weren’t there.... still waiting for a response from the sales manager And the sales person who sold the car to me. Both tried to tell me at first that the head lights are HID and are replacing fog lights.... I wanted fog lights and i wouldn’t have bought the car without them. I’m very disappointed that the communication (via phone/ text) went just silent without any resolution from either employee of this dealership. I do find this rather unprofessional. I do like the car, but it’s not complete.
Joe and Michael were the best and most friendly to work with. I had probably at least a million questions and neither ever made me feel as if I was bothering them. They even stayed open late to do our paperwork so we could get the car on a Friday night.
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