Piles is fantastic to deal with. Betty Morris was an amazing saleswoman. Everything from trading in to purchasing was fast and easy. Our last 3 vehicles have been purchased at Piles. No reason to go anywhere else when the customer service is so outstanding.
by Elaerin from Sharonville, OH
January 7, 2019
I’m waiting to sign the papers to buy a 2015 Acadia AWD SLE-2. Took it for a test drive and it has what I want for my family. I can’t wait to take it home!
Very easy to work with, gave a great value for trade-in, and worked around our hectic schedules. The buying process was made easy by Piles.
ONE OF THE FEW VEHICLES I'VE TRULY LIKED SO MUCH.
by Bill Harding from Evans, Georgia
November 30, 2018
I'm six-four, 212 pounds, and the truck fits me ideally. The ride is smooth and quiet, and the performance is quite good. Mine has the in-line five-cylinder "Atlas" engine and four-speed automatic.
Had I purchased the truck new, I may have opted for the optional V-8, but the five does quite well as is. This truck now has 275,000 miles on the odometer, and still performs beautifully.
Very personalized service. Brought the car to me once the deal was made. Bought a new truck here a few months ago and came back to buy a traverse for my wife.
Love the GMC brand
by James VanRaden from Moorhead, MN
December 26, 2018
I’ve had the vehicle for a short while. Thus far it’s smooth sailing except for the Driver’s side seat warmer.
We’ll see how much of pain in the patootskie it is to get it rectified but overall I’m happy with the vehicle.
I’ve received a lot of compliments on it and am proud of the image it portrays for my General Contracting company.
The staff at Piles Chevrolet were so friendly and helpful. I appreciate that and couldnt be happier with the purchase of my new SUV.. Thank you..
One of the best cars I have owned
by LNichols from Aurora,IL
November 8, 2018
This car is one of the best I have ever owned. The technology that cars have now is so impressive and the terrain has everything I need. It drives comfortablely and smooth. Gas mileage is good. I can see this car lasting my many years to come!
Jerry Gordon is a great person to buy a car from. He worked hard for 8 hours straight until he made a deal happen for me to fit my budget and lifestyle. I will definetly but from there again next time I want a new truck.
Great car but terrible headlights
by bgking from Sherwood Park Alberta
January 14, 2019
Great vehicle but very hard to drive at night as the headlights are very weak. Good on fuel and comfortable to drive. Maybe a little overpriced.
David Skiles and the Tom Gill team were great to work with! Recommend you go see for yourself if you are looking for a car!
Two week review
by SC_Trucker from Fountain Inn, SC
January 6, 2019
I have only owned my 2016 GMC Terrain Denali v6 for two weeks now but I absolutely love it! It has a comfortable ride and plenty of room for 4 adults. It can hold 5 people, but to get three in the back I'd think they would have to be slimmer adults, or kids, to sit comfortably. The middle console is really deep, up to your elbow deep. I'm tall and with the seat back you have to reach for the door controls. I'm constantly letting down the back window by mistake when I'm trying to let down the driver side window. The remote start and heated seats are wonderful on cold days! There is a slight vibration when turning the wheel from park. I took it to a dealership where they told me this is a known issue with the V6 Terrain (the 4 cylinder doesn't have this issue apparently). Other than that, so far so good! It has back up camera, blind spot monitoring, lane departure warning, collision warning with brake assist and other safety features. My other vehicle is almost 15 years old so it's taking me a while to get used to all this new technology!
I was highly impressed with the exemplary sales service that I received from Ricky Brown at Tom Gill Chevrolet. He was very knowledgeable about all of the makes and models on the lot, which helped us to weed out a lot of cars that would not fit our needs. His patience, honesty and integrity were truly refreshing!
Very comfortable but MPG is terrible.
by DMJ60 from Endicott, NY
January 1, 2019
Very comfortable. Many usb, 12v receptacles. Very large storage space. Nice being a bit higher than other vehicles. Rear window tint is great for night driving. But only 14.0 MPG.. Mileage is way worse than expected.
I recently went into Tom gill and I had my eyes set on a SUV, However It was out of my price range and The salesman duo of Demoore Gray and Jayson Lopez made me a happy and gratuitous customer, they help me find a car that would make me proud and happy to drive and they treated me with respect and understanding. I am very thankful this amazing experience even though I was not the easiest to work with.
Does anyone really read this? Lol
by Lovnicandjoe from Buffalo, NY
December 22, 2018
I originally had a 2015 terrain which was AWD and loved it. After leasing my current 2017 Terrain - which is FWD -I feel the car is tailored for a man. The finger holds on the steering wheel, for example, are sized for a man - my hand just doesn’t grip properly. My next vehicle I would like to find something that rides a little less like a “truck” and the Bluetooth has never worked properly which was used by Gavin as a selling point.
I cannot thank Jesse Ebiugh for helping ne get into my 2018 Cruz!! it was such a great experience, so welcoming and the whose tine I was completely comfortable with everything! I would recto me d everyone go to him to get in that new car you have been dreaming of 😍
Annoying noise from plastic rear bumper on highway
by Retirement Purchaser from Memphis, Tn
November 7, 2018
Wish more attention was given to comfort of cooling and heating rear passenger seating. No rear vents in back at all. This was overlooked during my purchased but became very apparent when I was a back set rider during a hot summer day being transported home from surgery.
I purchased my Toyota from a dealer in Indiana back in 2009 and now call Kerry Toyota home. I had recall work that needed to be done on my vehicle and I was provided transportation to and from my home while repairs were made. The shuttle drivers were super friendly and Mr. Anderson the CSR I spoke with with was very professional . I was also able to schedule my appointment online which made things work out even better. A class act all around. I even received a telephone call from Toyota to check out how my experience was. I will definitely return and recommend Kerry Toyota to others.
Great reliable vehicle
by Gmcfan from Lexington, ky
November 27, 2018
I love this truck. I use it for everything from hauling dirt to towing a trailer. It's easy to clean out and stays looking good. Adding a camper topper also helped.
Tom Gill Chevrolet has fast friendly service. The sales person, Jordan Holt was great and he was very patient with me. He helped me get the car I wanted. It makes the car buying experience not so scary and you don't have to sit there for 8 hours trying to work out the deal and the financing. It was a pretty quick process. Thank you Tom Gill Chevrolet again for helping me get the car I want. This is why I keep coming back when I am looking to buy a new or used car.
Very comfortable car, love the leather and V6!
by Amanda from Schellsburg, Pa
January 1, 2019
Plenty of leg room in front and back. Drives so nice. Love the get up and go with the v6. Easy to clean leather. Big cargo space in back.
Jordan and Greg at Tom Gill gave me the best experience in my search for a new car! They listened to everything i was looking for and were not pushy in sales. They did everything they could to help me try to stick to my budget. I never felt pressured to buy which makes the whole experience positive. I would highly recommend them and Tom Gill for your next car buying journey.
Everything I was looking for!
by Tonia M from Tacoma
December 4, 2018
She is Beautiful. Everything I was looking for and more. It is used but came with a New 6 year/100,000 warranty because it was a CPO! What a deal.
This is the 2nd car I've bought from this dealership and both times the experience has been great. First used car I bought from them was still running after 10 years. Highly recommend!
At age 55 my first ever new vehicle
by Denny the old grump from Brazil, IN
October 25, 2018
I've had midsize SUV's before and I like the larger door size, cargo space, and so forth. So the Terrain seemed to be a logical model to test, and I was impressed with the test drive and bought it. After a year I've been pretty happy with it but a couple of things stand out. The back seat does not fold flat to increase cargo space and this seems to be kind of ridiculous and to spoil the whole idea. And recently I had to have the fuel pump replaced under warranty, because of using E85 fuel, which the service manager told me is not good for the fuel systems despite this being a flex-fuel vehicle. The other thing is that while I was happy with the 4-cylinder engine at first, I now wish I'd opted for the V6 as the car is kind of out of its element in highway driving. Don't get me wrong, it will get you there, but my foot is on the floor a lot more often than I'd prefer. If I trade this one off in the next few years I'll definitely opt for the V6. Overall I am very pleased with it.
We were thinking of purchasing a used Pilot, but found the CR-V new and we a so pleased. Our sales lady, Kelly was very professional. No pressure, great sales person. Also the financial process was smooth and pleasant
Great purchase, reliable and affordable!
by Maria07 from Tampa, FL
October 19, 2018
This car is amazing! Drives smooth, has a lot of room, comfortable and is great on gas as well! The car is beautiful and I recommend 10/10!
I bought my car from Frank Winstel. He is the best! He knows exactly what we want and helped us to pick the perfect car with great price I can find from 3 dealers, one in Columbus, oh, and the other in Lexington, KY, which is our local store. The best thing was that we did all the quotes on phones and emails since it is 1.5 hours driving. After we reached the agreement, he helped us to get everything ready including the car insurance, so we just drove there and pickuped the car. We are very happy for the service!!! This is second car we got from same dealer within 4 years. Thanks so much for everything you did for us, Frank!
The best truck I ever owned
by Kennyrooh from Collinsville, Illinois
January 3, 2019
My 2017 GMC Sierra SLT is the best truck I ever owned. The headlights are very bright making it easier to see at night with the automatic highbeams. The Bose radio has excellent sound. I average 20 miles to a gallon in the city. The seats are very comfortable and the back seat in the crew cab has plenty of room for adults. The interior is very quite. The parking sensors and lane guidance system work very well. Yes, I love this truck.
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