Good service ,staff know elite, professional and polite
The best truck I ever owned
by Kennyrooh from Collinsville, Illinois
January 3, 2019
My 2017 GMC Sierra SLT is the best truck I ever owned. The headlights are very bright making it easier to see at night with the automatic highbeams. The Bose radio has excellent sound. I average 20 miles to a gallon in the city. The seats are very comfortable and the back seat in the crew cab has plenty of room for adults. The interior is very quite. The parking sensors and lane guidance system work very well. Yes, I love this truck.
Let me just mirror what others have said. Mark Cooper(sales) and Ivan Smith(Financing) got it done!
Mark answered all of my questions on the car and took time to get some photos before I came in. The car was cleaned up, the oil was changed, and the gas was topped off prior to use taking delivery of the car.
Not only did they have an amazing deal on a 2000 mile old car, they were very professional, knowledgeable, and the car had an amazing CPO warranty.
I will be sending friends and family your way!
Thanks! Russell Owens
Annoying noise from plastic rear bumper on highway
by Retirement Purchaser from Memphis, Tn
November 7, 2018
Wish more attention was given to comfort of cooling and heating rear passenger seating. No rear vents in back at all. This was overlooked during my purchased but became very apparent when I was a back set rider during a hot summer day being transported home from surgery.
I used cars.com to find the best deal on a used 2018 Ford Expedition limited with rear entertainment system. Allen Vigil matched the CarMax appraisal for my trade in, and we were able to negotiate the deal and financing we wanted. There were a few things about the used car I wish they had disclosed before we from 2.5 hours to see it, but they were quick to fit them.
Great truck just not enough for the $$
by Jimwolf from Boynton Beach
October 12, 2018
Great overall 2016 Canyon, love the styling and power from the V6. Just amazed that in 2016 GMC does not give you remote entry, even though it has power locks, no power mirrors and also a tiny 4 inch display and crappy radio. For a 30,000 $ truck.come on GM
Anyone who intends to buy any sort of car needs these guys!
by oldmrsabbey from DealerRater.com
November 26, 2018
I first spoke with Mr. Jones by phone. I explained the car I had chosen and the amount of money I had and that I wanted to be sure it was there before I drove the 300 miles. He assured me it was and they could accomodate me. When I arrived, he was right there to meet me. They looked at my car and disappointingly could not give me the trade-in I wanted, but, in short order, they found a way to make up the $500 difference and sent me on my more than merry way. Mr. Jones told me he had played college basketball and I can truly say, he's still able to deliver a slam dunk!
Best of the best
by Karla from Crandall, TX
January 9, 2019
I am a mom of 3 and this car definitely meets this busy mamas lifestyle needs. The cargo space is just right and the 3 rows is ideal.
The buying experience was awesome. I am not one for a lot of sit down negotiating with a car salesman and Nita made the experience painless. I submitted my credit application and supporting documentation in advance so I wouldn't have to be there for a long time. I will be referring her and sending my friends to her and will buy my next vehicle from her. We are a Chevy family.
Exceeded our expectations
by Paul and Donna from Renton. WA
November 28, 2018
Car is comfortable, excellent handling, and very responsive to acceleration. Ample features for comfort and convenience. The rain-sense feature is wonderful and windshield wiper design cleans window completely
I came in frustrated and left happy like I won the lottery. Those guys are the best and I trust them with my life keep up the good work
Another dud from General Motors
by Nursemel131 from Glenburn, ME
January 5, 2019
This vehicle from the start had issues. At 2,000 miles the auto stop feature failed and I was stuck in the middle of an intersection. I had to turn the vehicle off and restart it to get the engine to re-engage. Which then I got pulled over from a police officer because I hesitated too long at the intersection. The dealership had it for 1.5 weeks as it needed a new battery and cam shaft cylinoids. The local dealership had been great but GM directly is horrible. It now has radio software issues that I have had it in now twice for it and still isn't working properly. I had a 2017 Acadia before this one that was so unsafe GM ended up buying back from me. I will buy from the dealership again but I will never ever purchase anything from General Motors again.
He has been a family friend for almost five years now and he is the only person we will ever work with within the dealership because he is an honest and well-rounded guy that have the costumers best interest at heart.
Great car. Not as comfortable as my 2005 XL.
by JC from Buford, Ga
December 20, 2018
Fun to drive. Technology is great, but not as intuitive as it could be. Plenty of room and storage. Better gas mileage than my wife’s Toyota.
Great service and very helpful everyone was nice and they kelp checking on me to see if I needed anything and made me feel important
Does anyone really read this? Lol
by Lovnicandjoe from Buffalo, NY
December 22, 2018
I originally had a 2015 terrain which was AWD and loved it. After leasing my current 2017 Terrain - which is FWD -I feel the car is tailored for a man. The finger holds on the steering wheel, for example, are sized for a man - my hand just doesn’t grip properly. My next vehicle I would like to find something that rides a little less like a “truck” and the Bluetooth has never worked properly which was used by Gavin as a selling point.
Went in to service for a oil change and, to have air put into my tire. Asked about a wash and vacum outcar . The service was carried out as requested. This service I received was very good. I will be back.
by Elaerin from Sharonville, OH
January 7, 2019
I’m waiting to sign the papers to buy a 2015 Acadia AWD SLE-2. Took it for a test drive and it has what I want for my family. I can’t wait to take it home!
Our salesman Myron was extremely helpful and considerate of what my husband and I were asking for. The finance department explained all the numbers in great detail. The entire ALM team was helpful and we didn't feel any pressure. We also appreciate all the help Jawon provided with explaining the features of the vehicle.
Convertible and quick
by Frey,Terry9 from Mesa
January 13, 2019
This car is exactly what we were looking for ... It fits all our needs and than some thank you Ryan Shippy for listening ......
Jawon saved us so much time, he got all the high tech stuff up and running! He made sure we knew where the gadgets are and that we understood how to use them! He knows his stuff! Thank you Jawon. the
Love the GMC brand
by James VanRaden from Moorhead, MN
December 26, 2018
I’ve had the vehicle for a short while. Thus far it’s smooth sailing except for the Driver’s side seat warmer.
We’ll see how much of pain in the patootskie it is to get it rectified but overall I’m happy with the vehicle.
I’ve received a lot of compliments on it and am proud of the image it portrays for my General Contracting company.
Went in for a oil change, and the gentleman waiting on me had not been at this location long, he had transferred from another location, but he gave great customer service, & my car was very clean after the oil change looked like new!!!
Very stylish and roomy, nice ride.
by Tom from Boyertown,PA
December 22, 2018
This car is head and shoulders above all the others I looked at in it's class. The V-6 is very powerful and gets 25 mpg on the highway and 22 city. I highly recommend it!
I bought a used car. Pretty decent car with low mileage and a good price. The financial manger worked hard to ensure I got a good deal on the loan, I applaud them for that effort. The customer Reps were pretty friendly. However, I would have appreciated it if they would have serviced the car before I brought it home, considering that I bought the car and left it there for 3 additional days before collecting it. The oil was super low, at least 2 tires were low on air and the truck was a slightly messy. Very disappointing. Expected better
Best truck in class for the money
by Canyon guy from Beverly hills fla
October 11, 2018
Mid size is it's class but it is so much more unlike mid sized trucks of the past it deliver everything a full size truck does and lot as expensive
Purchased a used car from AutoNation, Union City, Ga. They tout that they do a "rigorous inspection" on their vehicles before offering them for sale. If that's the case, then why was one tire found to be installed wrong (directional tire and the "inside" marking was facing out). Two tires were way overinflated to 54 psi, one tire was underinflated at 24 psi and only one was pretty close, at 34 psi. When I checked the oil at home, I found the car over a quart low on oil. Had to make a Wal-Mart run to pick up a couple quarts of Mobil 1. I'm not sure what they deem "rigorous", but if they don't even check tire pressures and fluid levels, well...…….
Great truck with plenty of space
by Big Dawg from Conway
September 30, 2018
The lack of push button start is a real mistake. My next vehicle will have push button start. Other than that I love the truck.
Flavio Cepeda and Kim Smith were my salespeople and they were remarkable. Awesome experience from start to finish! I got a phenomenal deal on a brand new Silverado. I highly recommend you give them a chance to earn your business.
by Singleton Crew from Beaumont Tx
January 3, 2019
Perfect fit for when I have 6 of my grandchildren with me and storage is great having to transport a baby stroller and my husband Walker and have groceries.
The only problem is we sometimes smell strong odor of gas. But there isn't a recall for it. We taking it in just as soon as we can get my second car running .
Very patient and professional . Marvin is very Knowledgeable about all vehicles . I had an great experience with Marvin and ALM and I would definitely recommend ALM to anyone looking for a great condition used car and Marvin as the salesman.
Beats all other models in it's class.
by Keith from Coral Springs, FL
January 7, 2019
Hands down, there is no other Full size SUV like the GNC Yukon "Denali", not even Cadillac, let alone chevy low end Tahoe and Suburban. GMC IS, PROFESSIONAL GRADE. Real Leather, Real Wood, not plastic and real metal on the dash. Won't find that in Chevy. Looking forward to my next one.
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