Thanks to Zach Harpin and his dealership I was looking to buy a truck but they didn't have any on there lots that I wanted. They were able to find 1 in the auction with the options I gave them, definitely made the experience a lot easier with A++ customer service
I don't review a lot, but I have to mention the service I received from Jeff Ludwig. When I bought my 2013 Audi S4 APR Stage II, back in 2015, Jeff helped me and even sent me videos of the car since I was buying from Illinois. He also held the car with a modest downpayment for me.
Unfortunately my mechanic stole some of the upgrades off of my car when it was in for my last service. Since Manheim did the upgrade I had no paperwork. I searched my email, called Manheim, Jeff still worked there, and had me all the paperwork I needed to support my claim in 2 hours. If that isn't after sales support I don't know what is. Being able to count on a guy several states away, years after the fact, is the type of person I would want to work with if I were you.
To management: Please give Jeff a raise.
Everyone was really nice. The buying process was very easy, and low key. I bought a 2018 Toyota Tacoma TRD from Matt, and It was agreat experience. I recommend Morgan Auto in Manheim to everyone in the market for a pre-ownes vehicle. Thanks again.
No pressure process, Ritchie responded to my inquiries very fast and professional. Good value on the car with fair trade in assessment and clear with answering my questions. Title transfer and financing process was as painless and fast as possible, would definitely shop here again.
My wife and I went looking for a new SUV. We were met by a great sales person John Stetzer who was great. He was not pushy but very knowledgeable and really went out of his way to make sure my family was taken care of. Best car buying experience we ever had will be buy any car in the future from CarSense and will ask for John Stetzer.
Jim was ABSOLUTELY wonderful. No wonder hes been there for 20yrs! Also, the staff in whole was great. The after hours pick up was very convenient. Leslie was very engaging and her joy was contagious! I will not use Faulkner for all my mechanical needs. Well done!
The service department at Faulkner is exceptional Jack Platt is professional and responsive. The waiting area is clean and very professional. I would consider this dealership if/when I buy a new vehicle.
I had an excellent experience with my purchase. The owner Michael and I struck an instant rapore and my salesman Heath worked collaboratively with me to come to agreable and mutually beneficial terms. A family owned business that makes you feel welcome from the moment you step in the door to the time you leave with your new vehicle
My experience with Kim and the staff at Red Lion Chevrolet was absolutely the best I've ever had when purchasing a vehicle in a long time. I had no intentions of even going to a dealership but after a battle with repairs on my used car it was looking like a new (used) vehicle was my only option. I went to Red Lion Chevrolet because it was the closest dealership to my house and was greeted by kim. With only a broken down Pontiac as down payment and not much financial wiggle room Kim worked her magic and got me in a 2016 Malibu, when I had intentions to buy the cheapest car they could get me. Me and my family are extremely happy to be sitting in a beautiful new (to us, anyways) car, and to be in a reliable safe vehicle that we can rely on for years to come.
Mike Lowery was a excellent salesman worked with me thru some obstacles that we had to go thru . I had some issues with vehicle Mike and service took care of everything promptly will go back in future if I decide to purchase another vehicle. Excellent service all around.Thanks Apple Chevrolet in Red Lion Pa
I LOVE my new Tucson! Christian Medina listened to my needs & features I wanted and then helped me find the car that fit me exactly. The whole staff was very polite. I tried out multiple cars and Christian was nothing but pleasant and willing to answer any & all questions! I cannot say enough good things about him and the whole team !
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