I had the misfortune of experiencing car problems while out of town for work. I took my Chrysler Town & Country van to this dealership after finding a Technical Service Bulletin online for the problem I was having (engine misfire). They were extremely busy when I got there, but the Service Advisor Specialist, Taylor Alford, seemed genuinely interested in my plight. I had to leave the vehicle overnight and get a rental car to get back to Cleveland. Taylor made sure my van was looked at the following day and got back to me promptly with what it would take to get running correctly again. I was fully expecting the worse based on what I read in the TSB, but Taylor gave me great news and the repair was relatively inexpensive. It's nice to know that there are still honest people out there! I'm very happy with the service I received at this dealership and would recommend them to all in the Louisville area!
I just purchased a 2018 Yukon from Courtsey Buick GMC. I had a great experience all the way from my sales agent, Bill Baxley, to Michelle, the finance manger. They were respective of my time and considerate of my questions. I would recommend them to anyone looking to purchase a Buick or GMC product.
Ari and Rick have been amazing this past year trying to help us find and buy the right Acadia. Their patience and professionalism were outstanding. I drove 2.5 hours to buy a car from them, and would be happy to do it again. Thank you for a great experience.
We just bought our 5th Buick from Courtesy Buick for a reason. They make the process easy and we love their cars. The rebates were awesome and we are thankful they contacted us to let us know about it.
We purchased a 2018 Buick Encore -this is the 3rd vehicle we have purchased from Courtesy Buick. Our salesman was Ari LeBlanc - he was very helpful and made sure everything went well with the deal and the car before it was delivered. He made sure to answer any questions we had. We will definitely come back to see him again when we need another vehicle and will recommend the dealership and Ari to anyone who is looking to purchase a car. Thanks again for another great experience !!
My process Leasing a Mercedes from Tafel motor Corporation was fantastic. The gentleman that helped my wife and I was Lawson.It was without a doubt the smoothest transition for Car leasing that I have ever experienced.This is without a doubt no exaggeration whatsoever had it not been that I locked all three of my credit scores and had to argue with the credit companies to open them up for them to have the ability to check my credit prior to getting the lease I would???ve been done with the entire process in less than an hour and a half. For me that is completely unheard of. I spent the last lease for four hours in the dealership, completely unacceptable.At Tofel Mercedes this was absolutely not the case they were 100% professional, and to the point, I totally appreciate the no BS approach to acquiring a leasing vehicle. For me there???s nothing worse than being miss led by the sales person only to find out what was promised can???t be done at the end. This never happened one time with Lawson, quite an exceptional sales man. In addition to that all the employees of the corporation were wonderful, helping my wife understand how to work the equipment on the new vehicle explaining the options that she had it was quite remarkable. I am extremely grateful for their professionalism and I will definitely be using them again in the future.
Robert R provided excellent service. He was well versed about the model car we were interested in and did his best to keep our requirements in mind. It was his service, and our positive experience while at Oxmoor, that we purchased the car we went there to look at. I would highly recommend Oxmoor Mazda and ask for Robert R. Make sure Brandon A knows you asked for Robert R. Neither will disappointed you!
Courteous staff and easy to work with fulfilling my expectations in buying a new vehicle. Have had business with this dealership in the past and extremely satisfied.
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