Used hatchbacks for sale near Pasadena, CA

This platform doesn’t let me update my last review so I have to write a new review. Chris who is a very nice guy from the service called me and scheduled an appointment the soonest he could and he also promised a rent a car paid by them as a loaner while they have the car! My original message a few hours before the second call by Chris: Their service department is horrible. I called today because the AC on my brand new car is not working. It is 120 degrees outside in Woodland Hills. Soraya, the service agent, told me that they don’t have a loaner available till mid October! When I said, it would be fine and I will drop the car if it can be done in one day. She said it will be for a couple of days or more and they couldn’t give me a loaner either. When I asked that jaguar is basically telling me that they cannot do anything for me even though it is super hot outside and not having AC basically means not being able to drive the car, her answer was “yes, we can’t do anything about it”!!! Just imagine, you need your car on a daily basis, and the AC is not working, and they would tell you to drop your car there and stay without the car for few days until they decide to fix your car!!! Terrible customer service!

Purchased a 2021 sedan premium plus turbo AWD in 2022 with 11,000 miles. THE BAD: At 17,000 miles I discovered the front end would wobble when I applied the brakes. I was told by the dealer that I needed front and rear rotors and that the cost would be $1,000. When I asked why I needed brakes at only 17K miles I was told it was because the rotors must have gotten wet when I drove through a puddle when they were hot. Really? He obviously thought I was an idiot. It ended up costing me $600 to have a local shop do the work including an upgrade on the quality of the original factory rotors and pads. At 29,000 miles the car left me stranded in a parking lot when the battery died. A replacement battery cost me $280. At 30,000 miles the original manufacturer tires were badly worn and needed to be replaced (and yes I rotate them in fact EVERY oil change as opposed to every other). I purchased 4 Michelin tires which cost me $1,200. Also at 30K miles a rock came up from the road and cracked my windshield causing me to spend my deductible to have it fixed ($500). Nobody's fault I understand, just one more expense with so few miles.I have also noticed that I often get a "safety and driver support systems temporarily disabled" notice. It seems to be random but is annoying nonetheless. Shouldn't be happening at 32K miles. At 29K miles I apparently hit a pothole and the front rim was badly bent. The cost to straighten the rim was $140. The lane departure safety feature is annoying. Every time I even begin to leave my lane it violently pulls me back. Even when I need to go around an object in the road it pulls me back. Also, the tone associated with lane departure only works when it fells like it which is probably a good thing. Another issue is that it takes forever for the interior to get warm in the winter and cool in the summer. The car needs to warm up for at least 15 minutes before the temperature gets where I need it to be. The problem with that is that when using the remote start through the Mazda App, it only allows the car to run for 10 minutes. Also, you can't make any adjustments to the temperature from the app. ... THE GOOD: This vehicle is a blast to drive! It sounds great and it has plenty of power and I am still in love with the exterior appearence. The interior is done so well and as YouTube car reviewers say, "it's a great place to be". It has every option I would every want except for wireless Apple car play. It handles great and the AWD seems to work really well in slippery conditions. Currently I am at a crossroads. Do I sell my Mazda3 while the value is still high and get something else or do I keep it and hope nothing else goes wrong? I really like the car but I want to love it. One issue is the fact that when I purchased it I got 2.9% financing. I would be lucky to get 6.9% with todays rates. Also, if I sold it what the xxxx would I buy that has all of these features, a turbo engine and AWD that wouldn't cost me $35-$45K?!

love my new kia sportage thanks frank the tank. ask for frank if your looking for a smooth transaction

I'm driving my 4th Mazda. It looks good, it's reliable, and it's fun to drive. Only issue is road noise, but it is better in this model than in previous ones I owned.

I recently bought a 2008 Porsche Boxster from this dealership. Alan was very professional and stood by his words all the way! It was a very difficult purchase to begin with because It was a blind purchase and I had to make my purchase based on the impression I received from Alan. When I finally got the delivery of the vehicle in Denver Colorado, I realized that Alan was an honest salesman and he meant every word he said. From the long distance phone deal to remote signing and financing, he was right on time and exactly as he promised. Very good character and a man I will do business with in the future. Thank you Alan. I highly recommend Alan and RPM Motorcars!!!

This car has all of the bells and whistles, burlwood trim, logo embossed seats - true luxury on the inside.. you would never know it is a 2010. Drives and handles like a sports car, but with space for the kids ( or adults !) in the back seat.

Price for the services was improved. Clean waiting area with room for social distancing. Hot beverage area was open again.

I absolutely love mine in comfort I think that it could have been a little bit better but that's on long trips. Short trips the comfort is fine. My car was totaled and my airbags blew on my steering wheel and at my legs and I'm so glad that they did because I really would have gotten hurt without those airbags The seat belt also did its job very well and the brakes warning light came on first then the brakes came on the exact same time I was putting the brakes on a guy ran a stop sign and there really wasn't much I could do but hit him which it did total my car and I am now looking for another one of the exact same kind I want my car back I love my Honda Civic sport touring.

Everyone was very courteous and professional. There was no pushing or pressure. I would recommend them to my friends and relatives. They also have a good selection of vehicles.

7 years old and I've never had a single mechanical issue. Just maintain it per factory specs. Great gas mileage. Not a car to pick up chicks with.:0)==-)

K 1 MOTORS was a Fantastic individual used car Dealer;Fred not just as a car salesman. He was very knowledge about all the vehicles we inquired about. He hit on the car for us in about 45 minutes! It was a stress free experience from beginning to end. He did not rush us. Every question we asked was answered with the utmost patience and courtesy. This was a wonderful and fun experience for my husband and me. Thank You, K 1 motors

I have owned mine for 8 years and 73,000 miles and I still love it. I am getting about 56-58 mpg tank average in the summer and 45-50mpg in the winter due to colder temperatures and using the heat often, affecting battery-only usage. Cruises on the highway great, and is perfect around town. Blue Streak Metallic paint has held up great, no clear coat damage and still feels great after a clay bar/ polish. I just have some rock chips on the hood, but they haven't started rusting and have been there for many years. Pretty comfortable considering it's size and wheelbase, it's nice and quiet too. I like that it has an actual gear selector and handbrake unlike the "regular" prius with it's little knob thing and foot brake. Interior has held up great, easy to clean the fabric seats, and all the buttons and tech work perfectly. I was able to unplug the speaker that makes the annoying hybrid sound at low speed, so now it's silent in EV mode which is great. I always recommend them to my friends, and most have never heard of a Prius C. I'd like a 4runner or something cool with more cargo space, but I can't get over their gas mileage under 20 mpgs. Think I'll just keep my Prius C lol.

Best place to buy a car no hassle they got me financed at a great rate and didn't play any games with me. I highly recommend this place

No games Aaron my sales rep was awesome great dealer to work with very satisfied highly recommend very friendly staff and courteous and if your looking for a car this is the place to go

Best year civic thus far....gas mpg, handling, features, and comfort. I've had prolly 10 civics in my lifetime and this is the best one yet.

Extremely helpful, empathetic, knowledgeable, understanding and professional. Very open on the way he runs the dealership. Will a hundred percent recommend to anyone looking for a great experience.

this is the third prius we have bought new. '01, '06 and '16. each time the car was a little larger, engine a little more powerful and better fuel economy each time. each has been very dependable - none have never left us broken down on roadside after total of around 410,000 miles of driving them. original tires are low rolling resistance, so make sure you get low rolling resistance tires when replacing the tires as they make big difference in mpg. my truck is more comfortable, but it weighs over 6000 lbs and gets 10 mpg, so only use it when necessary. have taken the prius on 5000 mile trips with no discomforts to speak of. (i am 6-1, 250#) another car i have has much better performance, but it passes everything but gas stations. all in all, even though i have 7 cars, the prius is my daily driver and the '16 has averaged about 55 mpg overall. just wish it was available in a convertible :)

I bought a car from these guys for a really good price and found out later that there was a slight problem with the touch screen. They immediately purchased a new one and installed it for me, all free of charge.

The one weak point is that there is a design defect. The exhaust manifold leading to cylinders tends to get clogged up. Must be cleaned every 60 k miles (200 dollar job) to avoid head gasket replacement. Otherwise should run forever. 250 k miles and doesn't use drop of oil. 2014 is known to be vintage year, with all kinks worked out of generation 3 - except for aforementioned. Besides being ultra reliable, the car is simply the best use of space and readily available fuel possible. Enormous cargo space with back seats down. Up, passengers have room almost equivalent to full-size sedan. Simply best car ever made. Just look out for traction battery expense. But even that can be mitigated using rebuilt batteries and independent shops.

The experience here at Car Castle was by far the Best car buying experience my wife and i have ever had. Thank you Eddie the (Manager) for helping and assisting us with the whole buying process and for giving us a Great Deal!

This is the perfect electric car for driving around town, doing errands or even for a short daily commuter. It is very comfy and very quick. The only issue was the first gen battery. The 2011-2014 battery degraded quickly and if the owner did not have Nissan replace it, all those cars are now junk and can only go 20 miles or so on a charge. We had Nissan replace our battery with the 2nd gen battery and it is good as new!

This dealership and service department go above and beyond in the quality of work that they do! I am a TV Executive and have very little time on my hands with all the projects I work on. I am truly grateful that this dealership works so hard to continue to make me the happy customer I am!!! Kevin Malone is the BEST service advisor I have ever worked with, and I will only do business with him! I also enjoy working Leslie for my loaner vehicles and seeing Nikki’s smiling face at the front desk! Keep up the good work team! I have referred lots of my fellow colleagues and family members to this place, and they feel the same way I do!

Shawn Nguyen is one of the most honest service advisor. Unbeknownst to them, Buena Park BMW made an inexcusable mistake with my car and New Century brought it to my attention and rectified the issue. Never have I’ve experienced such a situation with any dealership. New Century has my business for life. Thanks Shawn!

My i4 eDrive 40 is a great car. Plenty of pep. Comfortable interior. Quality construction. GPS/Radio Controls/various interfaces ... not so good. You have to know what you are looking for, and ofter, go down too many levels to get to the proper input/output. More switches and dials would be better.

I really appreciate the friendly and efficient service of Sebastian Alexander Mejia, you provide every time with a smile and timely help. Thanks for the excellent service.

We have a 1.6T. It has all of the performance we need but turns into a 40+ mpg car on long trips. It is the ultimate GT car.

Vlad was wonderful and made the process so easy. Thank you for being very attentive and patient. A joy to work with and I would recommend.

CarPlay, turbocharged engine, compact, easy parking (that's a big deal in LA!). It's easy to why there's a whole community around the obsession with the Golf!

We had an excellent car buying experience. Arsen was professional, friendly, respectful & exceeded our expectations!

My previous car was a 2014 Prius. The 2018 has added safety features which are very valuable, & has even better mileage, and a very smooth drive --handles well. However, there is less trunk & glove box space, & it is more complicated to work some of the features, such as setting the clock. On the 2014, all I had to do was press the hr & min buttons. On the 2018, I had to watch a youtube a few times, & then it took me a few tries to reset the clock.

Staff was very helpful and quick with responding to my questions. Also supplied videos of the car and offered to do FaceTime etc.

The telephone call was pleasant. The sales person was cordial, and informative. Our problem was she is on the West coast, and I am on the East coast! It's, as you might expect, difficult to buy something sight unseen.

Purchased in 2017. I love my 2015 Ford Cmaxx, sad Ford does not still make them. I avg 40/43 mpg. It is comfortable for me to drive and to get in and out of. Love the hatch that allows me to loads many things for road trips. Fun to drive and it hugs the road. There is a learning curve on breaking that charges the battery, however it didn't take long. One of my favorite cars that i have owned. I will not trade it. So far no problems. I do have regular checkups and maintenance at Ford dealership where I live.

The Dealer welcome me in and add assisted me with my Purchase of 1990 Jaguar

We purchased this car new and have absolutely loved it from the start. Actually, for awhile we had his and hers models. I am a sales rep, so lots of driving for me highway and around town. The C-Max fits the bill! I was hit in the back and traded mine on an Escape titanium hybrid that I also love. My husband’s CMax now has 139,000 miles on it. We’ve replaced shocks, brakes and tires. Thats it. It’s just an incredible car and we can’t be happier with it. We use it for vacations and golf because it’s so roomy. He goes to Home Depot and loads it up because when you fold the seats down there is a ton of room! He has fit 8 ft boards into it. The brakes are very responsive, but if you tap or press lightly you’ll be fine. We found that it is good in the rain and wet driving as well and that’s a real plus. No electrical or phone pairing issues EVER. Ours pairs like a champ! I can play YouTube all day long if I want to or talk to clients. If Ford kept making this amazing little car I think we’d keep purchasing the same model again and again. We average right around 40MPG with it. My Escape is wonderful, but we can fit more into the cmax if we need to. It’s also easy to park and has great pick ip on the highway when you need it. It’s such a wonderful car!