Used hatchbacks for sale near Upper Saddle River, NJ

Haven't had such a smooth experience with a car dealership in a long time! We're over an hour away on Long Island and was concerned about getting a deal done out of state, but everything went smooth. Joe S. was our salesman and we also worked with Elena from the internet department, Ashish in finance and Tony who showed us the car before we left. Everything was worked out in advance, Joe came up with numbers, submitted the credit app via email and when everything was said and done, we scheduled an appointment to pick up the car and turn in our current Q7, which we leased from a local dealer. Arrived on Saturday and the process was super quick. We were in and out. We were in the market for a GMC earlier this year and this Audi and had contact with many dealerships. Other than one GMC dealer on Long Island (who unfortunate didn't have a vehicle that matched our options list) and this great experience with DCH, every dealer was a nightmare to work with. So glad that DCH had a vehicle in stock that matched what we wanted and that we were able to work with Joe. Despite the drive, everything was great and we'd definitely be willing to work with them again when this lease comes due.

Audi is great. My 4th. There is a problem with the on-board computer. There's supposed to be an update to fix it, but hasn't happened as of yet. It becomes annoying, and one time had to have service department reboot to make it functional. Still have occasional issues.

Syed provided an appropriate level of service during the sales process, showing himself to be a courteous and attentive manager. I now recommend him to all my friends and acquaintances. It's good to have such top-notch workers.

A very powerful car with lot of room for a sports car, and space, very comfortable for long distance, easy handling, with smooth fast speed.

Seamless buying experience with no pushy salesman. Meghan is amazing. 5 star rating!

I've owned Golfs for 7 years and absolutely love them. They are the perfect car. Fun to drive, just enough room for 4 people, great on gas, and with the rear seats folded down, there's an enormous amount of cargo space. The interior feels upscale with a leather-wrapped steering wheel and soft metallic accents, the leatherette seats are easy to clean and feel great (SO much better than fabric!) and the sound system is on point. Also love the heated seats and the sunroof with the option to crack open or fully open!!

although I didn't purchase the vehicle I inquired about, they made you feel like family and home.

I absolutely love mine in comfort I think that it could have been a little bit better but that's on long trips. Short trips the comfort is fine. My car was totaled and my airbags blew on my steering wheel and at my legs and I'm so glad that they did because I really would have gotten hurt without those airbags The seat belt also did its job very well and the brakes warning light came on first then the brakes came on the exact same time I was putting the brakes on a guy ran a stop sign and there really wasn't much I could do but hit him which it did total my car and I am now looking for another one of the exact same kind I want my car back I love my Honda Civic sport touring.

A great buying experience here for a used, certified 2015 Civic. my sales agent was easy going, no pressure. Plenty of info on the vehicle history, negotiating was painless, and none of the good-guy/bad-guy tactics to drive up the price. Also did not have to endure the "my manager wants to meet you" crap. This was the quickest and most painless car buying experience I've had to date. I highly recommend Cory in the pre-owned sales office, and I've heard good things about Joe on the new sales side as well.

After buying Toyota vehicles for years, I found out that they were outsourcing their CVT’s and Honda was making their own CVT’s and after driving a new Toyota Corolla and then a new Honda Civic, I was more impressed with the Honda Civic. My three previous cars were Toyota Corolla’s and I loved them. I am very happy with my 2021 Honda Civic EX and I would not hesitate to recommend Honda.

We first leased a 2024 Polestar 2 and really enjoyed it. Then we were in a significant crash where the vehicle at fault was much larger. We walked away unscathed and the Polestar did an incredible job keeping us safe. It's built on a Volvo frame, and the car felt absolutely solid during the crash. The other car had significantly more damage and fortunately the drivers were ok. We ended up purchasing a used Polestar after the crash and are really happy with it. Smooth ride, feels very tight and handles well. Yes, the interior shows dirt a bit but love that Polestar is incorporating recycled materials in the interiors. It's really a joy to drive and is a steal, given that it's cheaper than a Volvo, while sharing many Volvo components and frame. No mechanical issues for either the first or second Polestar.

I just purchased my brand new Toyota Camry last week, and let me tell you what an experience! I did my research of dealerships because I've never had a Toyota and Star Toyota was one of the top listings. I submitted an internet inquiry via their website and was contacted within minutes by a woman named Nicolette who works in their internet sales department. She was personable, sweet, and very paitent with me being that I had alot of questions; I really wasen't sure what type of Camry I wanted. She made some great suggestions and also suggested the lease program they had this month. I wound up setting the appointment with her for the following day. When I came in and asked for her she came straight up to the front and greeted me and told me I'd be taken care of asap, and that I'd actually be working directly with her department manager Anthony Cruz. Mr. Cruz was wonderfully helpful and honest and made the whole experience a breeze and not at all a hassle for me. The whole staff there is really a great group, I plan on working with them again when my lease is up!

Very good choise for me and value of money car. Huge cargo space. Powerful engine and fuel economy. Fun to drive and good handling. Very good economy suv.

Andrew Beifus is fantastic! I was a first time car buyer and he was so kind, generous with his time, carefully walked me through all the features of the car I was interested in, had the car prepped for me to drive, inclusive of having it say my name on the dashboard screen to welcome me when I got in the car. Andrew was available through each step of my car search and was patient with all my questions. He is a seasoned and experienced professional who understands the meaning of the client experience and made me feel like I was his priority and I came first and was there to fully support me in a momentous life occasion. I did not however enjoy my experience with the other individuals I interacted with. I found Andrew's colleagues to be condescending, demeaning and full of gender, race and age bias. In particular the finance manager was the most unpleasant individual to interact with. He openly tried to demean Andrew in front of his clients, then proceeded to try and educate me on what to do with my money (because I didn't want to finance my car and buy in cash) and I found that when interacting with me, he spoke/looked at my white female friend when talking vs looking at me when speaking, an Asian female who was actually buying the car. He then told me buying a car outright is the dumbest thing I could do. The entire time he explained the packages I should consider, I was so put off by his tone and definitely felt like there was not a single word I could trust coming out of his mouth. When I then asked when I would get my plates (I bought in NJ and live in NY), he then explained that the plates would come to the dealer and that I could come to the dealer to pick them up or they could ship to me. He suggested I come to the dealer bc as a girl with nails, I probably wouldn't know how to put the plates on myself (well I did put the plates on myself with no problem despite being a girl with nails). There was another manager who I believe was a general manager and was on Andrew to speed things along with me, when I explained that Andrew was providing me the service level I wanted, he backed off and adjusted his tone. I also did share to this manager that I did not appreciate the finance manager telling me what to do with my money, and he did agree that this was not appropriate. After I bought my car, my iphone noticed that there was an air tag in my car and when I called the dealer, this general manager was very responsive and did his best to calm my nerves that there was an unknown air tag tracking me. (I went to the BMW of Brooklyn service shop and they were so great in helping me find the air tag). Overall, Andrew was exactly the sales professional I needed in my car buying experience. I did not enjoy any other element of my experience at this dealer. And I do wonder if I was not given any financial breaks or scare tactic sold into things because they felt like they could take advantage of me as a first-time diverse female buyer. Given this was my first experience buying a used car, I can't say if this was an above or under par experience. But I can confidently say, Andrew is a pro and the finance manager needs bias training and held accountable for his words and behavior.

Very smooth and hassle free buying process Servicing was also very efficient

My wife has the 2011 Versa S hatchback. She had had it since 2012, it is now 2024 and she has 135,000 miles on it. It has been very solid overall with basically the regular type maintenance things: brakes, oil changes, tires. It does however go through mufflers every 3 years about. And they did one engine mount that was worn out. She does have the check engine light on currently but its probably due for spark plugs. Now the engine is a bit slower to respond to hills or when trying to pass thanbit was 12 years ago, but overall it still has enough zip. Being the S it has The auto door locks on the key fob and there is auto windows inside. Fold down the rear seats and it easliy can hold whatever we pick up from the hardware store. It has a smooth ride and most of the bumps in the road are absorbed by the suspension. Some of the paint has been peeling around the trunk and the passenger sun visor broke off, but these are minor trivialities. I have confidence she can get to 150,000 miles and at least another 3 years our of it.

I can’t say enough about the service at GT Motors. Everyone from Manager to lot attended were a pleasure to deal with. Very happy with my car, service and will definitely recommend to others.

Awesome luxury sports car! Performance and elegance in one package. Handling and power are excellent, interior is high quality. Ride is very smooth and quite.

Gerald is the one of the bedt sale guy reallybpatient help to get my vehicle with low apr% great monthly payment i reslly happy to enjoy my vehicle .

I had a great time there, the sales woman was on point and I came out driving my dream car. Am definitely gonna be outside this summer :)

I own a 2022 Model S Plaid and all I can say is it is the best car I have ever owned in my life. This includes everything from Luxury sedans to my once beloved 911 Cab. It is fast, attractive and seats 5 :-)

From the moment I contacted European Masters, Alejandro treated me with top service. He answered all of my questions, got me the best deal and finance options, and made the process smooth. He will be my go to guy for all cars in the future.

I chose the M package with 20" wheels because it presented a sporty look and a lower stance. Comfortable, quiet and very good gas milage. The rear hatch provides you SUV capacity without detracting from the style of the car. Very pleased with my choice

I initially went on cargarus to look for another used vehicle; Shane was the 1st person from many dealerships I was looking through from many different vehicles. The car I test drove was great though my credit wasn't that great nor did I have a co-signer. What he did though was contacted me immediately when he had a vehicle around price range, asked my thoughts & most importantly spoke to bank as my down payment was low and gave me a decent price for my trade-in amongst many more other benefits. I had never had anyone work with me rather against when it came to buying a car as much as he did and boss.. I will def keep going back in future, overall I am a happy customer & when it comes to service on vehicle you definitely don't feel like your being robbed. Customer service in all areas is way better than alot of places in this Era.. :)

Car is surprisingly compliant, I’ve had a few big Audis and vws with low profile tires and this car is really comfortable in comfort mode, took it immediately to a private event at Palmer a few weeks back and the car in stock form did fabulously, definitely lives up to the hype.... and then some. Only downside so far is the lack of options for tires since this car has odd-sized tires, non oem wheels are out of the question, the car has zero torque steer, aftermarket wheels would make all the magic go away. Also, 30mpg is a big plus. I traded my 2011 Range Rover sport for this and honestly the Honda rides better. Leaving the car stock will be the main goal, the car to my eyes is absolutely perfect and livable for daily duties. One thing I’ve noticed lately is that the car has not stopped from appreciating. Future classic is an understatement.

I was driving by this dealership and was happy to find it here on Cars.com too and now have a hub to their inventory on my favorite Car site! I am an online car shopping junkie of a sort and when I do decide to move on my next Used vehicle I will check Dover Used Car Center first because when I walked in I was treated as a person and not a target! Thanks for allowing me to browse and ask questions and not bombarding or pressuring me after. I look forward to doing business soon.

After changing jobs and having to drive 100 miles round trip, I decided to buy the 2023 Honda Civic, I think it was the best decision of my life, not only does it save me a lot of gas but it looks spectacular on the outside and not to mention The interior is simply perfect with a lot of space, like any criticism there are negative points such as the sound system which in my opinion lacks power to be able to listen to your favorite songs at full volume, another point that I would like to highlight is that it lacks entry to the car without having to use your remote control even my 2011 grand cherokee has it, in a general perspective it seems like a good car for price, safety and appearance, it has been my first honda and I think I will continue with the tradition of continuing to buy this model for a long time

My husband and I have bought cars in the past, and were always left with a bad taste in our mouth. Biener Audi in Great Neck was the exact opposite experience. They did not try to push us into buying, they were considerate and extremely thorough through the entire process. We went to the dealership to test drive the Audi Q7 and did not intend on buying the same day. We wanted to get as much information as we could before discussing it and making a decision. Our salesperson, Danny, could not be more friendly or accommodating. He answered all of our questions and guided us professionally. When we advised that we would not be buying that day, he was understanding and did not make us feel pressured or act like the typical salesperson. The next day, we went back to the dealership and bought our new truck in a timely manner. Our 2 year old was with us through the entire process and everything still went very smoothly. Furthermore, the facility is extremely well kept. There is ample space for customers to sit and wait. We eventually went and sat in the service area where they offered complimentary drinks and snacks, and a wonderful woman came by to give my son a coloring but and crayons! Our family could not be happier with our first experience buying a luxury car. We know we made the right choice with Biener Audi.