Vasny and Beverly were a great help and great sales rep. They were able and willing to work with me and able to work out a great deal. They have been very attentive even after the purchase of vehicle. Great experience
The service for my car was done in a very timely manner. My technician was very polite & very personable. He explained what was needed & gave me an approximate time my car would be ready. I really appreciated his honesty & demeanor in interacting with me.
I bought this car for my 16 year old twins at Sunrise Ford North Hollywood and they LOVE it and so do I! I had a small issue 3 months later, brought it in, and it was fixed immediately at no charge. Thank you to Daemeth Rooney and his sales staff. It was a great experience!
I was shopping for a new CRV and contacted AutoNation Honda in Valencia CA through their website. In my email I asked for a price on the 2018 CRV EX. I quickly received an email from Gidomer Francia with a price that was very favorable. And that's the reason I drove 25 miles to AutoNation in Valencia, bypassing numerous dealers closer to my home. Gidomer's straightforward answer to my email immediately set AutoNation apart from the other dealers. Because the other dealers, when asked the same question, all wrote back with some variation on the following theme: "We're going to give you a really great deal. Please give us your phone number so we can call to tell you all about the deal." And when I met Gidomer and the others at AutoNation, it was clear to me that they were interested in getting me the car I wanted at a good price, with no hidden fees or add-ons. And, everything they told me they would do, they backed up in writing and delivered on it. I don't think it's possible to have a better car buying experience than the one I had with Gidomer at AutoNation Valencia. And I'm telling all my friends about it.
I visited this dealership to purchase a new 2018 Honda Civic. The salesman who helped me (Reynaldo Guzman) was affable and polite, and did not attempt to oversell me on anything. The test drive was straightforward, and I was able to get a good deal and drive home with the car on the same day. However, my advice is to visit on a day off or when you have a flexible schedule, as they were quite busy and were apparently understaffed. This wasn't a pressing issue for me, but should be a point to consider for people who want to visit for a consultation and may not be able to readjust their schedules accordingly. Overall, very satisfied with my experience!
Sissy and Manny were excellent! They really made the experience is purchasing a car very nice and pleasant. Amazing customer service. I recommend them so much. Very happy with the purchase of the RAM 1500
Purchased a new CRV here. Dealership is immaculate. The cleanest most well maintained I've ever seen. We worked with Favio Costin on our purchase. Nothing short of outstanding! He let us know if the car was available and made the purchase the smoothest we have experienced. Pricing was fair as well as the offer on a trade. He clearly explained all facets of the vehicle and the paperwork process was efficient. The buying experience was so good it has changed my wife's negative opinion about buying cars (maybe not a good thing?). I will be recommending Favio and the team at Thousand Oaks Honda to both family and friends. Thank You!
I bought a pre-owned Civic, April 1st, 2016, and my dealer, Fabian Uchoa, did an excellent job, from start to end. This is my second Honda I bought with them, the first was a new Accord receiving the same excellent service. For maintenance they do also excellent job.
My wife and I wanted to take the time to write this review for those of you searching for your next car and to thank Frank and Sierra Honda for a great and hassle free experience. Cars.com was a great start, lots of great info and then it allowed us to pick dealers to continue our search. We picked a few but let me be clear, Frank at Sierra Honda was THE most honest, forthcoming and straightforward sales person we???ve ever dealt with. We went locally to see the car we wanted but the experience with Frank and Sierra Honda was so seamless we drove an hour plus away to buy it from Frank! We were greeted like family and treated like family too all the way through the process including the dreaded financial office. Franky was great, clear and concise and just like that we were done. I enjoyed researching and learning about the car we wanted to buy and even all the emails and texts with several different dealerships. But it was time consuming. Now we know! Simply put don???t waste your time, just call Frank at Sierra Honda! Thanks again Frank, Franky and team!
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