We had an excellent experience dealing with Manny U. for the purchase of our certified preowned Honda Pilot. Manny was very knowledgeable about Honda, and this vehicle in particular. He was courteous, professional and upbeat - a pleasure to work with. We highly recommend Planet Honda of Union, NJ and Manny to our family and friends, and we would be happy to return in a few years for our next purchase. Warren & Maryann S
Derek has amazing customer service skills and went out of his way to make sure that my daughter Annette Perez was able to drive away in a brand new 2018 Honda Accord Touring. I truly appreciate his tactfulness and I will definitely be looking for Derek in the near future to purchase another Honda.
Let me start with one word that Route 22 Honda are customer-centric dealership and they do their best to keep the process transparent, friendly and appreciative. The time I visited this dealership, I had almost gone through 3-4 others with considerable deals. I had pleasure working with "Jean Shim", who was absolutely amazing. I want to thank her for all her efforts she put into getting the perfect car I wanted. I never felt rushed, rather than always asked to satisfy myself before making the final decision. I must say this, She is a great asset to the company.
I would also like to thank Freddy Agosto for finalizing the deal price. Without him, it would have never done. Remila was also nice throughout the paperwork.
I will definitely be back for my future purchase from Jean. Thank You Route 22 Honda. You are a team of fantastic people.
Love this car.
by Honda Fan from Alvin, Texas
January 11, 2019
Bought the car for my wife. It handles really good, is fun to drive and has great tech in it. Got a great deal from Russell & Smith Honda in Houston.
am very happy with my car thank you to the salesman Eddie has cars who was so honest and very helpful oh I forgot to all the team working very hard to get my dream come true, only one thing when the few fixtures of the car will be done :) thank you and yes I will recommend to all my friend and colleagues.
by mmill328 from LOUISVILLE,Ky
January 14, 2019
This car is just what I was looking for. I was driving a Charger so I'm used to plenty of room and power. This is more of a mid-size car with plenty of interior room. The engine is a 1.5 L 4 cylinder turbo which makes it great on gas and has plenty of get up and go.
I just want to say that academy Honda was a very straight forward dealership when it came to pricing and their service was great . I came in originally to purchase a used Honda Accord and ended up leaving with a new accord and couldn???t be happier ! Bryan was very easy to work with and went over all the features of the new car with me .
issue with ANC - no known fix
by jdegennaro001 from NJ,
January 14, 2019
A few days before this past Christmas I moved from an Altima lease to a ’18 Accord EX lease. I ended up paying a little more than what I wanted but was happy with the vehicle features. Unfortunately, immediately (let me note that I accepted the vehicle with less than 10 miles on it) I began having an issue with the vehicle. At certain speeds (mainly the normal traveling speeds), there will be a consistent, high pitch feedback / vibration from the speakers. It is an unmanageable noise. When I raise the radio volume past a certain setting the noise will cease. If I have others in the car, this is a major nuisance as nobody can hear anyone else.
I have had the car checked by one of your service technicians (who had been helpful to date) and was notified that this is an issue with the Automatic Nosie Canceling (ANC) system. Most disappointingly, I was notified by the technician that this is a known issue with the ’18 Accords and that there is NO KNOWN FIX. And the issue apparently is worse in cold weather. I brought the vehicle back for a second repair as there was a procedure that he wanted to execute as recommended by engineering. Unfortunately, that procedure did nothing to remedy the situation. I was instructed that my only options at this point are to drive with an open window (as that disables the ANC) or unplug the ANC (but not know are the potential negative downstream implications). The service department also said, engineering at some point will have a fix and basically I just need to deal with it.
The service at Bay Ridge Chevrolet was great. They opened early and had no wait. Burt was great because he explained everything wrong w my car in detail and proposed solutions. And when I went to pick up my car, I felt like it was brand new. A plus.
Couldn't be happier. Good service, bought a vehicle couple weeks ago everything was very nice, the people were quite friendly and the numbers were right so I would definitely recommend.
Best Car I Have Owned
by Ben from South Bend, Indiana
January 13, 2019
I bought a 2018 Honda Accord Sport 2.0T Manual in July. It has been fabulous. I was attracted to the Accord because of the availability of the manual transmission and upgraded engine combination, unique among sedans today. I came from a premium brand, so the Sport trim didn't have all the features I would prefer (if only the Touring came with the manual!), but since owning it, I am very pleased. The active safety features work very well, and the infotainment is easy to use. Fuel economy is excellent, as is the performance. Great value for money, too! I would recommend this car to anyone.
More than satisfied with my BMW X5 that i bought from ShowRoom for my wife. The sales person was very kind and professional, he guided me through the whole buying process and explained everything very clearly. They are very honest and trustworthy which is some times hard to find when buying a car. Will 100% recommend everyone to buy from ShowRoom from now on.
Love my accord!
by JessO19 from Anaheim, California
January 8, 2019
I'm so happy I went with this car. I was not looking to purchase a honda. But when I test drove the accord sport.. I had to have it! Love everything about it. It drives great, picks up awesome and the exterior is super nice!
The experience with the service rep was excellent. She kept me informed of progress. Sales reps showed good salesmanship. Will surely recommend Paragon Honda dealership.
by D.P. Scott from Bradenton, FL
January 11, 2019
It's larger than my previous 2016 Accord. Noticeable improvements over the 2016. The electronics and safety enhancements were greatly improved. For a baseline model, it has a lot of whistles and bells.
I had help from Mariano and he was very friendly and ready to discuss about anything (my requirements, budget, options, etc). As a new driver he was patient and understanding, so I appreciated that. Overall really witty guy and called me about a week later to ask how the car and I were doing. Provided my extra set of keys same day, no questions asked. The dealership itself is really nice looking, just that financing managers (in my case Syed Shah) really push on selling you extra things after you???ve decided on what car to obtain and when talking numbers it can get a little muddy. In addition, the APRs seem to be much higher than listed on the website, so just keep that in mind! Lovely experience with Mariano.
by Amber J. from Cary, NC
January 4, 2019
Such a smooth drive and quiet. I love how spacious this vehicle is and the trunk has great space also. Groat Assistant features and good on gas for the miles.
I did buy a car from Haitham Elkholi about year ago I had some problems with car when I called Haitham to tell him about it he set the service appointment for me and went with me to service to make sure everything is good in no time my car was fixed I am so happy with the service it not sell car and done
Nice Car For The Money
by BowMan51 from San Antonio, Texas
January 3, 2019
I traded in my mint condition 2013 Accord EX to purchase a (Pearl White) Touring 1.5T with 30 miles on July 15, 2018. I used my credit union car buying service to purchase the car so I really got a great discount price. I really like the car and can honestly say that there is no challenge to the Touring's features for a car in its price range. The car has performed nicely so far except that I experienced a problem with the forward facing camera and Collision Mitigation system within the first month. The dealership took care of the issues and I haven't had any other problems since. To summarize, I chose the 1.5T vs 2.0T after testing driving both. I felt that the 1.5 offers sufficient horse power to meet my needs. Most of all, I wasn't willing to pay an additional two thousand plus dollars for the extra horse power option. All other features on both engine versions are the same. Hey, the 1.5 does the job just fine for me, as it is quite potent and holds it own as far as I'm concerned. The only downside of the engine is that it does exhibit a prevalent and persistent turbo lag during city driving which can be downright annoying at times. The other negative I've grown to despise is that the cabin noise is also quite annoying (but tolerable) while driving on certain road surfaces, both in the city and on the highway. I accept that Honda's flagship line does not perform on the same plane as more expensive car makes as far as noise is concerned. At the same time, the features it offers put some expensive cars to shame considering what it offers for less than thirty thousand dollars. I actually researched the noise issue before buying the car. Therefore, I knew that road noise is just a characteristic of low-profile tires. Honda went all out to reduce the effects of using low-profile tires by equipping the Touring with Michelin's top-of-line Primacy line. The bottom line is that I am quite pleased with what the Touring offers overall. I stand by my belief that there aren't many cars in the $30,000.00 price range that can compete with the Touring's features and performance. I'm a happy camper so far.
I had an appointment for an oil change and tire rotation at 1:00pm and was out by 2:40. Seems a bit on the long side to be waiting for this service, but I was very happy with the service the car received and the staff who helped me.
The staff at Paragon Honda are great. The overall atmosphere is very inviting. My family and I worked closely with Mariano Valerio who was very knowledable, patient, and positive. As a fairly new driver, Mariano made me feel very comfortable and secure in purchasing my first vehicle.
I just bought a new Honda Accord Hybrid EX-L. My experience was very pleasant. Sky helped me out. I visited the dealer three times, and Sky was very patient showing me all the features in the car, then we took the car for a test drive . The car has a lot of technology and it takes a while to go over everything. We had a lot of fun test driving the car and using the safety features. What made my experience very pleasant was the fact that at no time I felt pressured to buy ( no desperate annoying sales calls every day). I was given the time I needed to consider the car and come back. Also, I believe a good price on my new car.
My husband and I came in looking to lease the CX-5. We were taken right away. In the short period of time we spent there we became family. The whole staff worked together to complete everything needed effortlessly. This is our new place for leasing. Best car dealership in NY
car with harsh drive and not reliable
by Yuri from Toronto
January 9, 2019
This car has a lot of tech features but they are not working as it should be - front sensors work at very close distance - less then 20 centimeters,
collision mitigation system from time to time throws error message and disconnect cruise control, 10 speed transmission change gears at low speed with heavy sock and so on.
Sussex Honda is the most honest and straight forward car dealership. The price they quoted me, was the price I paid. No hidden fees. They even delivered the car to my home - an hour an 20 minutes away. Erica and Danny are a true pleasure to work with. I would absolutely go there again.
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