It took me awhile to decide on the car I wanted to buy my daughter but decided on the Ford Edge. It took me almost as long to actually find a one in the color and all the options we wanted. Sac River Auto, in Davis had what we were looking for. I called Sac River Auto after hours, but at the time did not know they were closed but Mohammad answered. I told him I was interested and if he could come down on the price he said he has been getting a lot of interest on the Ford Edge and was already given an offer but the customer did not come back. I thought about it for a day and then gave him an offer with the stipulation that it had to have a full tank of gas since I had to drive it all the way back to the Fresno area (close to 3 hour drive). He laughed and agree as he understood why. I told him I was unable to pick up the car immediately since I had to work during the week so I gave him a deposit over the phone using a credit card. Note: Not all dealers will do such a thing, so this already gave Sac River Auto high marks in my book. We then arrived on Saturday to pick up the Edge, it was not pristine but still in good shape for a used car. I asked for a few minor fixes like putting air in the tires and changing one of the wipers since it was beginning to rain the driver's side wiper was not in good shape. Again, I told him I have to drive all the way back to Fresno. Everything else went smooth for the final transaction and then we drove it home.
After a few days, I retracted the sunroof on the Edge all the way back because it was warm and wanted to let it air out. Once it tracked all the way back I heard a strange click. Then a little later I tracked it back to its close position but it would not fully close. The sunroof was about one inch above the roof line and not closing completely. As you can image, I was not very happy. For those you wondering why didn't test it back at the dealer ship. Well I did but not all the way back because as mentioned earlier it was beginning to rain. The next day I took it to the Ford dealership to see what it would cost to fix it. Wow, what a racket, Ford was going to charge a fortune to fix the Sunroof and in checking with other dealerships my closest dealership was actually cheaper than many others. Now you can image how I may have felt. Angry and very frustrated. As with any used car they are sold "AS IS" and the dealer/seller has no obligation to fix it. That evening I text Mohammad and told him of the issue and that I was very frustrated. I understood he had no obligation to help but he did sell me a car with an issue. He called me saying he was surprised since he tested it himself. I found out later that the previous owner knew of the issue and added non-standard grease to help it close a few extra times. Anyways, Mohammad said he felt bad and would help me get it repaired. I tried to find someone locally that could fix it at a reasonable price but with no luck. Mohammad said he knew of some people but I would have to bring the vehicle to him which I scheduled to do the following Saturday. I dropped off the car at Sac River Auto and one of his younger employees took me to the train station so I could go back to Fresno while the Edge was being worked on. Once it was fixed I rode the train back to Sacramento and they picked me up at the station.
While it was not ideal that the sunroof ended up not working properly, Mohammad did help me get it fixed. I did have to spend a little extra but nothing like if I had to pay for the full repair at a dealership. Mohammad offered to help fix it and he came through. Now to some of you it may sound like that I was given a bad deal but again, I stress Mohammad had no obligation to help me get the car fixed financially or by any other means. But he understands what customer service means and how a simple experience like this can do for his business. I would definitely recommend Sac River Auto for used cars.
This is my third Honda Accord sedan since 1994
by Louis R from Baytown, Tx
November 27, 2018
This Honda Accord, as my two previous Accords, is an excellent sedan for performance and reliability. I addition to my 2010 model, I still own a 2000 Honda Accord with over 150,00 miles.
Had a good experience working with both Kyle and Cain internet sales. They worked with us for well over a few years to make sure we got the car we wanted. They were patient and well informed and made car buying much easier. We are pleased with our purchase! Kyle and Cain work together and there was always one of them to help us. I recommend them highly.
Honda builds cars built to last, but not perfect.
by FrankLS3 from Passaic, NJ
January 1, 2019
In the summer of 2017, got a 2012 Honda Accord with low miles (only one previous owner) at a good price. Many friends (some Honda loyalists) told me to go with a Honda for my next used car purchase. So far so good except for two items. One, the Takata air bag recall that most people already know about. Thankfully, the service appointment to replace it was a short one. Second, and this has happened twice so far...the driver's visor (with vanity mirror) to shield the sun has twice fallen out of place despite limited and gentle usage. It was able to be fixed both times, but this is not in keeping with the usual fit and finish one would expect from a Honda. Other than that, however, no further complaints.
Excellent customer service! From in to out took about 40 minutes including test drive. I highly recommend this place if your looking to buy a used car.
Super sweet ride, great value certified preowned.
by Nanc from Milford, PA
January 6, 2019
Reliablility was first priority. Style and technology was huge bonus for me. Ride is comfortable, rear and side cam awesome. Car buying process was smooth after much anticipation of stress turned into best experience. Im very happy right now!😊
It’s a great deal with the price of the vehicles I’m just kind of iffy in regards the location for maintenance and repairs I’m still looking to buy a vehicle and I think I should be getting it in the next two months
Most Reliable Car I’ve Owned
by Swnewby from Raleigh, NC
January 3, 2019
I love this car. I own the base model (LX) So it doesn’t have some of the fancy features, but it’s all I need and more. It’s very smooth and has great pick up for a four-cylinder. The sport mode comes in handy when fighting traffic. Cosmetically, I wish the LX version had the LED strip lights, larger rims, and tinted windows. But All these can easily be added for under $1000. The reason I gave four stars under comfort is because I am 6’4” and wish I had just about 2 more inches of legroom. But that’s hardly the car’s fault. im quite used to it.
I’ve purchased 4 vehicles from Folsom lake Honda and also had all 4 vehicles serviced here as well. Every visit my experience has been amazing. Everyone I’ve dealt with has been extremely friendly and helpful. I couldn’t imagine going anywhere else to purchase a car. This place is great, honestly if your looking for a car you need to go see them you won’t be disappointed.
by Admitter from Brooklyn NY
January 12, 2019
The best car i have ever had.
Never gave me any trouble.
Loved it. I strongly recommend this car.
Its cheap and very spacious. Runs smooth and good on gas.
After visiting a few different Honda dealerships in my area I was getting frustrated with the whole car shopping process. I came into Folsom lake Honda and immediately was helped. They had the car I wanted but more importantly the sales staff was amazing through the whole buying process. I really wish I would of just came here first I would of saved myself a lot of stress. Thanks again I’ll definitely be returning in the future.. And I highly recommend to anyone looking to buy a car. Save yourself the trouble and just go to Folsom Lake Honda you won’t be disappointed!
The most reliable car that i have ever own.
by HonDa Fan from Garden Grove, CA
January 14, 2019
comfortable seat, large trunk, start every-time. Even though the car is old but the feel of the gas pedal never change. The engine works just as same as just bought it new.
I spent a ton of time on the Cars.com app looking for the right vehicle before I called this place. When I did I worried that the price would go up. But the price actually went down a bit. They were totally transparent. Sharon Mercado was lovely in showing me around the car and the paperwork. It felt like a win win.
by 1st Time Honda Owner from Oakton, VA
January 11, 2019
This car met all of my needs in the areas of comfort and safety. The back up camera is better than most (very large clear screen), a USB port in the console, CD player, daytime running lights/fog lights. It's sporty and has dual exhaust that make it a peppy 4 cylinder when needed.
Sales rep Nathan Scott listened to what I wanted in a car, and showed a number of different models and options. This was a major purchase for me, one I had not made for a couple of decades. I felt like I had good advice, without undue pressure. He, manager Albert Palmer, and CFS Dominick D'Aurizio worked with me to get finance terms better than what I thought were possible going in, including reaching out to credit unions that could offer a lower rate than would otherwise be available. I was happy with the service.
Most reliable car, perfect for family!
by Jackie & Chris from Boise, ID
January 6, 2019
Our Honda Accord has been the perfect fit for our work and family needs! Very reliable, great gas mileage and the car just looks good inside and out!
extremely nice people. However, their fault or Ford Motors fault - one of the photos had an ill fitting trunk lid. Advertised as an American [U.S.] built automobile. Same old, same old, UAW shoddy workmanship. No full size Ford for me.
Very comfortable and sporty car
by Ryan Simpson from Elgin Oregon
December 26, 2018
This car really impressed me with its power and fuel economy. The paddle shift is fun to use and the leather interior is top of the line. Very nice car for the money.
Rickie was extremely knowledgeable and gave me a thorough explanation of every feature of the vehicle which I really appreciated. He identified my needs and executed on helping me with the perfect vehicle. Every staff member I came in contact with were extremely helpful and accommodating.
Best long - term vehicle
by Fiji_Luigi from Georgia
January 2, 2019
This is the kind of car you can drive to any occasion, great comfort, gas mileage, etc... definitely one of my all around top rated vehicles.
Sam M was great! He was very helpful and knowledgeable. He took the time to explain the services my car required and made sure I understood everything before proceeding with the services.
I’ve had the car since early Dec, 2018
by Finnsgma from Huntley, Il
December 26, 2018
So far it’s a wonderful car. I replaced a 2004 CRV that I had purchased new. If this car performs as well as the CRV - I’ll be delighted. I had a Honda for 14 years and it was the best car I’ve ever owned.
This was my best buying a vehicle experience I had at Auto Nation Honda in Roseville. They were great salespeople with no high pressure purchasing my vehicle. Salesperson, Tim T. was a great person to deal with.
Great vehicle! I get many compliments
by Trishalovestoshop from Buffalo, New York
December 27, 2018
This car meets all my needs.
My only complaint is how low the trunk is.
It's difficult to get larger items in.
The length is great but not the height.
Management not the best. Bought a new Accord and they fixed one of the concerns I had but not the other two. I don’t live close to the location and had to make several trips to get one problem resolved.
Power and efficiency
by KLaker from Angola, IN
January 13, 2019
The vehicle had good power for a smaller engine and provided surprising efficiency. The ride was acceptable even on long journeys. Shifting through the gears was smooth.
I loved the no hassle and great price on warranties. I would recommend CarMax to everyone.
Great car for the money
by Tbird from Winchendon Ma
December 20, 2018
Have been searching for a 2 or 3 year old car for a while. Normally I’m a Toyota guy but the new ones are just plain ugly with their Cheshire Cat grill. Honda is sharp looking, comfortable and great on gas. So far so good
So easy. Professional. On time. Explained service. Timely. Fabulous job.
In my opinion, the best Accord ever built.
by Kc from Bowling Green , MO
December 18, 2018
I’ve had 9 accords, dating back to a 1986 model. This Accord is great! Love the style, Fantastic fuel economy! Smooth transmission (love the CVT) and, drumroll please... finally a QUIET cabin in an Accord!
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