My experience with purchasing a used vehicle was the best. They were very cordial, friendly and professional. I would recommend this dealership to everyone. They have a great inventory of vehicles to choice from.
Kelsey was super helpful with helping me find an affordable SUV in my price range, and stayed late in order to help me fill out all of the paperwork.
The dealer also make sure that any issues that I found with the care were completely fixed before I drove it off of the lot. Great experience overall!
If you are looking for a dealer that doesn’t pressure you or forces you to decide this is the place. Our salesman Ron is amazing! No pressure, very knowledgeable, friendly and no pressure. Ray the Manager is a very low key manager who wants the customer to be happy with everything to do with the car buying process.
I would definitely recommend this dealer to anyone looking for a car.
Ellis Reyes and Karl Belamour were absolutely amazing with helping me find a vehicle personally suited to my needs, the buying process was incredibly smooth and streamlined, and the facility was top-notch. I'm definitely going to be recommending car factory direct to any of my friends or family looking for a dealership where they can really trust the employees to have the customers best interests at heart.
Found this car on Cargurus and reached out to Curran. Quick response with every step. Sean (Used Car Mgr) was excellent. Easy to work with and flexible in final negotiations. Reed (Sales) was amazing. Test drive and tutorial on car features was great. Barbara (Finance) worked diligently to finalize this out-of-state purchase. Insurance company I use was hard to reach and instructions were unclear. Worked it out after a few additional calls after I took delivery. Waiting room was a little disappointing but overall, very satisfied.
It was a joy to work with Jay Wolk and Rita Curtis. When I unexpectedly had to get a new vehicle--fast-- they helped get me into a lease that works for my budget and a beautiful car I know I will love driving. Rita thoroughly addresses my questions about leasing before I came in to test drive the car. And, she worked with me to get everything in place quickly. Jay went over every inch and feature of the vehicle before letting me drive off the lot. It was amazing--I hit the road with my phone and tunes loaded on my car-- and secure in the knowledge I knew all my new vehicle had to offer. And, he made sure I downloaded the road side assistance app to my phone too. Friendly, polite, professional, knowledgable, and experienced. Jay and Rita are an A+ team. Looking forward to seeing them when I go in for the first oil change 6 months from now.
without the frustrating experience of having to wait for a special tool to come in to recalibrate the blind spot radar damaged from an accident, everyone was wonderful to work with. The delay of getting the tool in was not the fault of the dealership, but rather Mazda corporate.
When I went looking for a Subaru Crosstrek in a hurry because my ailing husband could no longer get into his Audi, I filled out a Consumer Reports form to start my search. Out of the six responses I got within 15 hours, April Zanotti???s stood out because it was friendly, straightforward, and offered a choice of cars at a good price. Everything went smoothly: the right car, in the right color, at the right price, and on the right day. April was always smiling, cheerful and to the point. The trade in went smoothly. All April???s colleagues were equally friendly ??? even to our dog when he came with me! ??? and I cannot recommend this dealership highly enough for making the purchase of a car a pleasant and efficient experience from start to finish. Oh, and we are very pleased with the car too.
We recently purchased our second vehicle from Wallingford Auto Park, our salesman Jeff went above and beyond showing us many cars. We had a couple issues when we picked up the vehicle but Wallingford Auto Park took care of them right away and redetailed the vehicle and gave us a free oil change.
Me. Duffy was very helpful in pointing out the good reasons to choose the CRV at this stage of my life. I had a pilot and wasn’t sure. He was very very familiar about the car and all of the features. He was funny and put us at ease. He got me a good price, and the free trip is awesome. A good expierence all around!
I recently leased a new car with salesman Dave Bonomo - our 2nd purchase from Dave within a 5 year period. I would describe the service we received at Watertown Honda as "friendly, knowledgeable, flexible and professional". Dave is great to work with and he, along with Jason Gunn and Paul Marino, provided us with another overall positive experience.
The entire process was flawless and great. Beginning with Angela my first contact, to Bob, the salesman and finishing with Angel. Everyone was professional and very friendly. Bob's knowledge of the car on the test drive only made me more eager to purchase the vehicle.
This is the third Audi we've purchased. From the moment we sat down with Janet I felt assured we were going to be able to seal a deal. She listened to our needs, prior experience with other sales staff and explained everything. We were so satisfied with Janet that we did something we have never done before. We purchased and had our car delivered within 4 days. She not only explained how everything works in the car but followed up with us later to see if we needed any other assistance and told us to call anytime we needed anything.
Commented on my experience at Weeks preowned yesterday but had to add what a pleasure it was to deal with Derek Smith, Wayne Meda, and Dexter from finance. No pressure sales team and very attentive to detail. Love my 2014 S8 so far. Thanks again to everyone
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
A friend of mines told me about this dealership because her son brought his Audi from them. I decided to go and check them out after work. Believe it or not they actually have some very nice high end vehicles. I did not think that I was going to buy a car that day! But from the big Hello from the staff there and the low pressure buying experience. I walked out with a 2015 BMW 535I, I love my car!!!
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