Used 2020 Honda Civic for sale in Columbus, OH

Best year civic thus far....gas mpg, handling, features, and comfort. I've had prolly 10 civics in my lifetime and this is the best one yet.

I want to thank Erin (office), Pam (manager), and Alex (finance) specifically. I had paperwork and something to take care of with a service contract. Extremely promptly and efficiently handled- and they couldn't have been nicer. Any dealer can sell you a car but this is the kind of service that makes one stand out from the rest.

Read many reviews prior to purchase. I wanted a good RELIABLE used car with great mpg. But, extra features. My driving is 90% around town. Lots of stop lights. I considered a Miata (florida driver) and husband has a Lexus. The Civic EX hands down. I LOVE this car and feel safe, has moon roof, nice stereo, extra features. Leather would have been nice. My one let down: No CD player. Yes, I’m old (63) but have a ton of CD’s. Even the Miata had a CD player…come on Honda! Not everyone is into their IPhones!

The experience was awful, but I wish there was more proactive communication?I had to call to get updates (my truck was there for THIRTY DAYS) rather than me being reached out to with updates. I understand parts are delayed, and working with insurance companies is never easy, I just wish I was reached out with updates rather than the effort getting out back on the customer.

I own a 2020 Honda Civic LX sedan and this car is awesome. This my 4th Honda and have always been impressed by fuel economy and reliability in those cars with tlc. So far .this last one is treating me great. I have the 2liter engine with 6 speed trans and it performs very well. The safety features add to the great look and great performance as I love the drive too. Very affordable as well. Customer service at my dealership is awesome as well!!

GREAT SERVICE AND JOSE IS TOP KNOTCH SALESMAN VERY UPFRONT Honest and works very hard to meet the customers needs !! Thank you Jose for Quality customer service!! We will defiantly recommend others !! And return ourselves if ever in need of a car !!

Good acceleration and driving. Needs: the wider rear viper square, AWD instead of FWD. Disc CD player is absent. The GPS is not already works properly at 45 mph and more. Needs additional turn lights on side mirrors.

With virtually no new cars on dealer lots we had to order our new HR-V with the dealer. They kept us up-to-date with the process: when it was scheduled to go on the assembly line, when it was finished, when it was in transport, and what day it would arrive.

We have two 2020 Civics, one is a Hatchback Sport, the other is a Coupe EX, both with the 1.5t/CVT. Combined mileage, 68,000 mi. MPG On the Coupe 39.6MPG with 50/50 city/rural. On the Hatch, 31MPG with 90% city (SoCal). Zero issues on the Coupe. One A/C (warranty) fail on the Hatch. Nothing else. WE ARE EXTREMELY PLEASED!

Amazing customer service and great selection of inventory. Ben was able to answer all my questions and find a vehicle to suit my needs and budget. Finance was able to give me a competitive rate and made the sale seamless. I will definitely be referring my friends and family to Shafer Auto Group and will be a future return customer.

I've had my Durango for now 3 years. It is my favorite vehicle of all time. I have owned Corvette, Jags, Mercedes, Tahoe, Explorer, Expedition. I got what I thought was a fantastic deal after looking for over a year. The dealership has been very attentive to all my service needs. Recently I had problems with the electrical system and Rodney in service had it fixed overnight and the cost was only $76. I will stay a life long customer. Best dealership in Ohio!

Mikale Long was very helpful with our used car purchase. Definitely recomend asking for him. Dealership is clean and professional, play area for the kids and a consession area are helpful if you have to bring your kids along. I would definitely shop here again!

Great experience. Ended up purchasing a 2022 EX-L Odyssey. Took awhile (almost 2 months thru 5 diff dealers!) to get the color combo we wanted, but Lindsay got the van first... Brian at Lindsay contacted me the same day it arrived on the truck. I hustled up there (they don't take deposits to hold vehicles) and worked with Chris for a few minutes, and then eventually Anthony took care of me for the duration. Both were great. Eric, the sales manager was awesome. A small win for me was that I was able to negotiate off the expensive cerami-seal charge because I ceramic coat my own vehicles. Had to pay MSRP for the van, because well, that's just the current climate right now with vehicles. There is no real negotiating due to lack of supply, but I knew this going into it. Some dealers had $2k mark ups on the Odysseys. The final step was Tom at F&I and he was great too. No pressure at all, just a smooth, quick transaction. I've purchased several new and used vehicles... this had to be one of my best experiences. 5/5! Thanks!

My service advisor, Aaron Jaramillo, was great. He was knowledgeable and very nice. The facility was clean. The cashier was friendly. Overall, a good experience.

I recently purchased a new Civic from this dealership and it was a great experience. Karen, my saleswoman was very helpful in securing the vehicle I was looking for. I will definitely make a future purchase at this dealership.

Thanks Harry the car is awesome. It handles great and has everything I was looking for. The color is awesome and the interior looks great

Larry wasn't pushy we texted back and forth. Told him what I was looking for and he delivered. Went with us on the test drive so we could ask questions.