Hanza was fantastic (as always) with my repairs, taking care of me, and extremely responsive. I cannot say enough good things about him! While waiting for my car, I test drove a 2019 X5 with. My sales person. Dennis Warren. I trust Dennis implicitly and will purchase my 3rd BMW from him in 2019 b/c of his fantastic service, care for customer, authentic style, and depth of knowledge .
I found the X5 online- called a salesman that my dad had purchased from previously that he had a lot of respect for. Kelly was knowledgeable, professional and very honest. As for me and my family- he's our guy.
Robert Doolittle provided an excellent sales and service experience for us with our purchase of a new Pilot. Most impressively, he got us out the door as quickly as he could on the day of purchase/delivery because we had 2 young children with us and the visit went past lunch time. He then followed up by driving to our home the following business day to spend time orienting us to all the vehicle settingx and features. He has been in constant contact to answer questions and concerns during this first week. We love the vehicle as well as the service he has provided.
Very impressed and satisfied with my recent purchase. From my first conversation over the phone I was treated with the utmost respect. My daughter was purchasing her first car and I had some issues with my credit but the finance manager Adrian T worked hard and got us approved. When other places gave us no hope or tried to put us in vehicles we didn’t want Houston Used Auto had a large selection of very nice cars to choose Alvin , TXfrom. I’m definitely going to continue to purchase my future vehicles from here. Highly reca
My daughter bought a 2015 Kia Soul today from
Jeff Wiemann at Carmax Cy Fair. 15 minutes into our visit she realized Jeff had been her salesman back in 2013 when she purchased her 'first' car! He's a great salesman- I have always given 5 star reviews to carmax- but Jeff deserves a huge 5 star review too!
andy was very helpful. only comment is to see if we schedule an appt, if that means we start the service then or somehow improve the overall service time. not sure how feasible this might be but thought i'd ask
Russell and Smith has given me great customer service since the first day I walked in looking at cars two years ago. They take care of their customers who are just walking in or who have made an appointment and the wait time is always reasonable. Beat dealership in Houston
Adan was very polite knowledgeable and professional He made the experience very nice Had a appointment and it ran very smoothly A very nice and polite atmosphere
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