Went in today to test drive a 2013 Alpina B 7. I would have to say from the moment I walked in the door I was given the 5 star treatment. Didn't make a purchase yet, still weighing other options, but that isn't a reflection of the buying experience.
The dealership were professional in answering my 101 questions, and I never felt rushed or pressured, the perfect environment for car shopping in my opinion. When I asked if they would be ok with me taking it to an outside mechanic if I were to return to purchase, Mike the Sales Manager told me:
"Sure, that's ok with us. Matter of fact, why don't you just tell us which mechanic to take it to and save yourself the drive here?"
That right there blew me away. I have bought lots of cars before, and never has a dealership offered to do that before. Great customer service.
Was assisted by "Mike" the sales manager, and Joey Harrington the Client Advisor.
I contacted Lundgren Honda looking for a 2015 Honda Pilot Touring with specific guidelines in mind. Jayson has been an outstanding sales representative on trying to get me what I am looking for. I will continue looking for the vehicle and will be back in contact with your dealership.
Went in to buy our son a car and walked out with a new accord for my wife and civic for my son. Samantha sold our previous car to us and made the visit painless. They found what we wanted and delivered. Bryan in finance, and. I never trust them, was also top notch and helped us save a few bucks too.
My husband and I were looking for a new vehicle to replace the two cars that we were currently driving. We stopped at the dealership on Sunday to take a look at what Honda had to offer. Jayson Navarro met us on the lot and was super friendly and helped us find the right vehicle and deal, for us. After test driving three vehicles, we found the perfect one for us. The entire process was easy and stress free, thanks to Jayson and David, in finance. The dealership is a beautiful facility with great amenities.
I visited Audi Natick late in the afternoon and next day I had all my papers done! Really fast, polite people and they answered all my questions. I would love to go again. Peter Nett is really good at his job, and he is also passionate about cars, that helps a lot. He helped me with everything and he was really honest.
I purchased a used 2017 VW Touareg Executive from this dealer in November 2018 and I have to say it was the best car buying experience ever. My sales Rep Sky Tang was very professional and treated me with respect. I went to Audi Natick to buy that specific Touareg that I saw advertised. Sky had the car ready for the test drive and was prepared to answer all my questions. She explained Audi's pricing policy, warranty, etc. and then we discussed my trade. After a couple of short discussions with her supervisor we settled on the fair value of my trade and the deal was done.
Fantastic Experience Purchasing Certified Pre Owned Vehicle!
by BostonCar712 from DealerRater.com
November 21, 2018
Let me start this off by saying I???ve purchased several cars and been to many dealerships, and this by far was the best experience I???ve ever had. I walked into Boch Honda West and was incredibly impressed from start to finish at the professionalism and courteousness of all the staff. I worked primarily with Aliana to buy a used Honda Civic, and she went above and beyond to accommodate me in my car search. She was really a pleasure to work with and I couldn???t have been happier with the deal I got. I highly recommend you work with Aliana if you go to Boch Honda West! I also worked with Dan, a sales manager, and Bob, in finance, they were both fantastic. Overall, this was a great dealership to work with and I will be recommending them to my friends and any prospective car owner I come across.
Recently I have purchased an used 2015 civic lx from Boch Honda west. Ryan was excellent, he helped me to understand the car condition and price in details. Also Bob helped a lot on completing the finance part of this equation. Great to see full gas while the car handed over to me. Overall awesome experience with Boch.
I went in to buy my daughter a car. We got a very nice Honda that has been perfect. David was very very helpful to us and patient as my slow credit union financed it. He took care of everything for us. It was a good experience and we're very happy. I felt that I was treated honestly and I will definitely go back
Met by a friendly and knowledgeable customer service representative. They completed the work in less time than quoted. Highly recommended service department! Extremely happy with this dealership.⭐️ ⭐️⭐️⭐️⭐️
Service department was excellent and found the staff to be excellent. Service staff recommended needed repairs and did not force me or sell me. I took their advice and made another appointment for later work.
Go to McGovern. The ONLY dealership where you feel that EVERYONE cares about making sure you’re satisfied and that you will be happy down he road.
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