I came to the dealership knowing I wanted an electric vehicle of some kind but with limited knowledge Dax was very knowledgeable and helped us pick the right car for us. The dealership made the sale go smoothly which is a rarity in my experience. We are very happy overall with the whole operation.
I posted yesterday about a poor experience here. Although I was very unhappy I wish to update that management assured me it was a big misunderstand and everything they originally offered was good and even made things a bit better. Kudos to the staff for addressing a customers concerns and quickly rectified the situation.
I am a businessman and understand stumbles....great good of customer satisfaction
Went in looking for a used Escape. Jack was great, honest and very personable without being pushy. He was also very patient with me while allowing me to drive several different vehicles before deciding on the Escape. Also, this is my second vehicle I have purchased from this dealer. Very happy.
Stress free test drive/purchase.
Tony B. met us in the parking lot. Very casual, no pressure. Not like the other dealerships we went to. They made us feel like fresh meat at a piranha convention! We test drove a 2006 Chevy Trailblazer. We were looking for a pickup but had no luck after 2 weeks up and down the I5 corridor from Seattle to Bellingham. Tony B. was very patient and polite. The experience was refreshing to say the least.
So, we bought what we needed, (NEEDED not WANTED. I wanted a Lamborghini Countach but my wife said it would be difficult to fit a tow hitch on it).
Shout out also to Jeff. He helped us out by arranging a couple of fixes to the vehicle. Needless to say we were very impressed by the service. All-in-all a very pleasant experience. When we win the Lotto we will buy all our future vehicles from Dewey Griffin.
Excellent, thank you Chris, Drew and John and John
by Adrian from Anacortes, WA.
June 28, 2017
Don't know that I would go anywhere else. Very responsive sales folks. Good quality used cars. Treat you like family. Couldn't ask for more. Thanks Chris Drew John and John in finance you were all very easy to work with.
We cant say enough of our experience at the Bellingham Toyota dealership. Crystal Mervyn was our first contact. Very professional! With her quick response and online quotes she brought us to the dealership. Crystal Glynn closed the deal on not one but two vehicles. Very smooth process. Wendy Hugo made the finance portion look so easy. All three show a high level of knowledge and are very professional in what they do and should be commended for their great attitude and hard work.
Everyone we came in contact with was helpful and friendly! Purchasing a new vehicle can be a mixture of emotions (overwhelming, exhausting, exciting) and they made it feel like a breeze. We are in love with our new 4Runner!
So far they have been the most helpful in my search for a manual shift light vehicle like the spark or a ear new Yaris to tow behind my motorhome. Will likely purchase in December. Looking for a spark LT manual transmission with gray exterior.
This is the SECOND time in several years I have tracked up to Skagit to get my Car...They always break it down for me and tell me why and how much I will save coming up there prior..and I never leave disappointed... This was a harder trade for me because I had to give up a car that was a baby to us..13 years of owning a Corvette..but thank you guys for getting me in the Genesis, ITS not a VETTE but it zips and its comfortable and Never have to go change out cars to go pick up the kids! See you in another year or two to Trade out our Sonata!
Lots of options in all price ranges . Easy to sit in/test drive cars. Tim was great and no pressure sales. Will recommend and go back. Clean bathroom for customers. Air conditioning inside. Easy to get to off Cook road, the (hwy) 9 or the (hwy) 20. Local & around since the 80's.
We had a great time test driving and picking out the perfect car for our family. Morocco and Stephanie were incredibly accommodating and made us feel very taken care of. We felt listened to and didn't feel pressured into buying anything we didn't need. We love our new car and would recommend the team at NW Honda to anyone!
Morocco is a car selling stud. He is personable, friendly, knowledgeable, easy going, and has a sense of humor. In short, nothing like a stereotypical car salesperson, which is a really good thing. I would definitely recommend Morocco to anyone looking to buy a new or used Honda.
Ryan in the Service Department had me in and out with a rental quickly and efficiently when I had to leave my car for repair. Great service!
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