Nissim, Victor and Genie - thank you for making my dream come true! I had challenges but you all believed in me and made me feel confident. You are the best in the world and I would highly recommend you to all car buyers out there. Best experience ever! Lisa R
Sales rep: Lalo was awesome; felt like family
Big Boss man; Awesome; did all he could for me to be able to drive out with my new car!
Gentleman with contracts to sign; Awesome, he totally had a calming effect to him; I was pretty nervous.
Gentleman in an office(Maybe Finance head) was awesome aswell cause he heard I was pretty anxious and he came out and reassured me.
I was able to "bum off" an apple from Lalo(Sales Rep).
The service staff come out to greet me as I pulled into the service department. They all were courteous and addressed the problems I had with my SUV. It is rare to go to a service department and be greeted as you come in. You usually have to go look for someone to help you. Great job Service Department. Excellent Team Work
The Sales Associate & Finance people were so helpful. This is our 1st Honda purchase, so we had a lot of questions. They not only answered all of our questions, but when above & beyond our expectations. They successfully obtained the color Honda CRV that we required and made the warranty package match our needs. Our experience was so pleasant and I look forward to purchasing my next lease from Honda. We love our purchase. Thank you!
One day I was up on a hill I saw dull markings all across the top on both sides except in the middle. Manager said they were caused by the wind! Several other people confirmed the marks were made by a buffer including a paint shop so I stopped going to Mission Valley Honda. After two years my car developed a major problem so I went back to them and discovered there were all new people in the service department which made me very happy. The old ones always though I didn't know what I was talking about. My service person was Joseph De La Cruz. He was great. Very attentive, through and patient. He listened to all my concerns. He kept my car so he could order new parts and old parts could be removed so the car could be repaired the next day. He arrange for me to be taken home and picked up when my car was ready the next day. He made sure my car was ready in time since I needed the car. He is very knowledgeable and never gave me the run around. I highly recommend Joseph. He has restored my faith in Mission Valley Honda to take care of my 2004 Pilot!
Awesome service. I wanted a Scion Iq, didn't wait that long for service from Jackson. Nice guy. I took the car for a test drive. Afterwards did the paperwork no BS just processed the paperwork for my trade in and the used car. Was out of there in less than 2 hours.
I purchased my new Honda from DCH Honda of Mission Valley. I worked with Sean and had a beyond exceptional experience. Sean was very quick in responding to me before I even made a trip to the dealership and upon my arrival he came right out to greet me. The car I had inquired about was already pulled up to the front and Sean was ready to answer my question. We took the vehicle out for a quick test drive and I made a decision by the end of the day. The paperwork process was quick and painless and everybody who had a hand in my sale or even passed by me in the dealership was extremly friendly! I would defiantly recommend this dealership to a friend and if I ever purchase a new car in California I hope Sean is still available to work with!
Patient Friendly staff was willing to look around all day at many different makes and models of vehicles trying to find what I liked best and get everything I wanted into one vehicle while staying within my budget. Fantastic job guys. Keep up the good work.
they explain to you about the car and the price without b.s. sales people are friendly and helpful.they even offer you things like water or coffee. i,m happy. hope to see you when i need to buy some parts for my new car. happy holiday to all and thanks again.
It was my first time leasing a car and Mr Fitch helped me. He was kind and patient enough to help me and my boyfriend considering we took two days to decide. The minute we stepped into the dealership he rushed our way and made sure we got the best deal. I???ve been to several dealerships comparing prices (and customer service) and Michael was by far the best! Definitely recommending him to whoever is looking to lease/buy a car. Would give him 6 stars if I could!
Came in and was helped right away by Alex. Got my car appraised and helped me turn my trade in to a new car. Would definitely recommend this dealership to anyone looking for a car. The manager that night also helped a great amount and was able to make it work out so I can leave in the car I wanted !
I???ve bought many new and used cars in the past, but my experience here was by far the best. Roberto was a huge help in selecting a vehicle, easy to work with and understanding of buyer concerns. Alex and Gabe helped answered all my questions and were very helpful. Bryan, the manager, made sure I was able to get financing for the car I wanted. Overall, a great experience and I can tell the saying ???teamwork makes the dream work??? definitely applies here.
First of all, we loved my experience with Mr. Joe Billones. The genuine and polite way he talks and communicates makes us feel very comfortable during the process. He is that kind of sales consultant that we would ever want to work with. We did a test drive with Joe, he was very funny and patient. He listens to us, knows what we want and doesn't make us feel pushy at all. The second day we went to another Lexus dealer for another test drive and we didn't enjoy the experience there at all, so we texted Joe back. He was very genuine and caring. He made the purchasing process easy and fast. Our experience with him was very pleasant and comfortable. Would 100% recommend Joe and Lexus to my friends.
Plus, I love my IS 300 F Sport. Feels like it's the perfect car and brand to me.
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