Used Honda CR-V SUVs for sale near Smithfield, VA

I purchased a new 2019 vehicle from Casey Honda, NEWPORT NEWS, VA in May, 2019. I had an issue arise and the Service Dept. (Mgr. Mike Zeno) handled it quickly and professionally. Mr. Malone, Dealership General Manager, was EXTREMELY fair in the way he resolved my issue. I have been buying vehicles since 1968 and I have NEVER been treated as well by a dealership as I was at Casey Honda. It's not how you're treated when things are going well. More important is how do they treat you 2-3 years after the sale when there is a problem. With Mike Zeno and Mr. Malone, you're in great hands.

My 2024 Honda CR-V is everything I expected and more. It has great pickup, quick stopping ability, U-turn small radius like I've never seen, and good on gas mileage.

Johnnie Jordan was very professional. He made sure I was comfortable while waiting and keeping informed even while they were filling the car with gas. Also he was very respectful and honest. Thank you for your service.

One year and 37,000 miles later, my 2015 Honda CR-V EX-L, purchased from Bill Kay Honda, has exceeded all expectations! I bought this gem with 50,000 miles on the clock, and it's been nothing short of a dream. Dependability is the name of the game here – this car hasn't skipped a beat. Gas mileage has been consistently impressive, making both city commutes and long road trips a breeze. As expected with any vehicle of this mileage, routine repairs have been standard, but nothing out of the ordinary. The EX-L trim package adds a touch of luxury with its leather interior and upgraded features, making every drive comfortable. The spacious interior and ample cargo space have been perfect for everything from grocery runs to weekend getaways. Having finally taken the plunge into the Honda world, I now understand the rave reviews from my mechanics. This CR-V has proven its worth, and I'm a loyal Honda convert for life! I want to specifically mention the excellent service I received at Bill Kay Honda, especially from my salesman, Bert Tvrz. The sales process was smooth and transparent, and Bert went above and beyond to answer all my questions. He even called the previous owner to track down the owner's manual, which was incredibly helpful. Even a year later, I'm still thrilled with my purchase. I felt that they were honest and upfront about the car, and that is very important to me. Tip: If you're looking for a reliable, fuel-efficient, and comfortable SUV, the 2015 Honda CR-V EX-L is a fantastic choice. Regular maintenance will keep it running smoothly for years to come. And if you're in the market for a used Honda, I highly recommend checking out Bill Kay Honda and asking for Bert Tvrz!

Excellent experience from sales, finance and service. Everyone was super friendly and courteous. Best experience I've ever had buying a car. I would recommend Casey BMW - Matt, Kellan and JohnHenry!! Thank you!

I traded in my 2021 Honda CRV, this 2023 CRV rides smoother and looks more pleasing to me. Good on Gas too! I live in the Poconos, some roads are not smooth this car drives over these roads and gives me a more comfortable ride.

I called to make an appointment for a state inspection and an oil change with Hall Hyundai, where I purchased my vehicle. I was told the earliest appointment would be July 20, 2023. I stated that date would be a month after my state inspection would have expired. I asked if they could check with Hall Chevrolet, next door, for an earlier appointment. They checked and I got an appointment the same day for 11:00 AM. Amazing! Unbelievable. I dopped my vehicle off at 10:00 AM with Adam Jones. By 11:10 AM, I received a text message stating my vehicle had been inspected, along with a video of the inspection and a detail report with recommended services I should consider having done. I selected a service I wanted to be done all from my cell phone. It was quick and easy. Within less than two hours later, I received another text message stating that my vehicle was ready to be picked up. This was by far the best experience I have received from a service department in quite a while. Great communication through texting! Thank you, Hall Chevrolet and Adam for taking care of me today.

This is my 3rd CR-V EX-L. It gets more comfortable with each iteration. Performance is outstanding. Fast acceleration. Nice sound for gas-powered vehicle aficionados. The blue color I have is the most beautiful color ever produced by Honda. Fuel efficiency is as advertised. I won’t buy an EV until charging stations are everywhere and charging speed is improved.

Best experience EVER buying a vehicle! We didn’t spend our entire life there doing it! Haha! Nick followed through finding us the right vehicle and Guy worked it out quickly and efficiently….. they are definitely worthy of a 5star rating. It was not financed, but that gentleman was great too!

CRV has been a very good good vehicle. Engine has lots of power for its size category. Exterior and interior materials are very high quality, especially on the EX-L versions and higher. Car has required very little maintenance other than scheduled items. Rear visibility is better than many other SUVs. Cargo volume and rear seat legroom are more than ample. Gas mileage is pretty impressive as well. We liked the CRV so much, we bought a second one.

Over all good car but 4 cyl engine lacks power. A 6 cyl should have been an option. Door locks (actuator) not reliable. Transmission ,breaks , and suspension are great.

Mark Thomas was awesome, he assisted me when i went for service and explained the process and the price too. Belle was a great Mazda representative too. Thank you guys!

Honda crv is good transportation. Honda makes terrible electronics. The information system is faulty The multifunction camera is crap If you just need to get from point a to b. Honda will get you there

Not an improvement over our 2011 CRV in any respect. The CVT sounds cheap, not an enough legroom, compass continual needs resetting and the stereo is marginal. Had to have a water pump replacement at 82,000 miles. No fun to drive and AWD isn’t the best.

I received excellent service. The staff were very helpful, professional and knowledgeable. The service was completed in a timely manner.

97000 miles and not a single problem. I am meticulous with car maintenance this is my sixth Honda/Acura None as reliable as this com system worthless

Good people, I love the place! I went to pay and they were very kind to me. I liked the way they treated me!

Easy to handle, but could use a little more luxury. Impaired vision, five drivers side from window or car meets engine want heated seats to be an automatic option, _____cannot use Google Maps in this car. Could not use cell ph till I called Honda directly. What’s up?

Easy peasy with these fellas at thier farm of cars on Ailine blvd in portsmouth

Great CRV with no complaints what else can I say it does the job & was a great choice for me to buy at the time

I went in just to look at a Dodge Ram truck that they had on their lot. I met Mike and he was very friendly and was helpful. I had a Chevy that I wanted to trade in and they were willing to work on a payoff with me. Once I had the truck I was concerned about the front brakes squeaking. I called and spoke to Jay and he told me to bring it in and they’ll address the issue. Alex, who did the work, on the brakes, was very knowledgeable, as a mechanic and he got the problem solved. I am very satisfied with the purchase and would recommend them to friends or family. Hats off to Jay, Mike & Alex👍

Bought in 2017 with 35K on it, this is my second CRV and fifth Honda since '95. It now has @ 140K on it and it drives almost like new. I had one major repair, a new drive shaft ($1100) which was the FIRST major repair on ANY of my Hondas since '95. Reliable and then some. Great resale value.

Went there to purchase a car for my son. Very helpful. No pressure. Found a Ford Edge at a great price. Would definitely purchase another vehicle from them.

We have owned our CRV for close to 10 years now. From 65k miles to 192k. The A/c went out years ago and no problem since fixing it. Replaced the alternator at maybe 160k. That’s it. They are not fast. We get about 23mpg combined. It’s the best car we have ever owned as far as reliability and function. Comfortable with a large trunk. Some may start to consume a little oil, just add a bottle of ring seal once or twice a year. Great car

This was the best experience I have had while buying a vehicle ( 12 over 40 years). Lucas Giles made the process easy and stress free. While reviewing the vehicle (Tacoma) a number of issues of concern were raised and Lucas assured me that each would be addressed and resolved to my satisfaction. True to his word, the finished product exceeded my expectations. I could not be happier with the results. Kudos to Lucas and the various service departments that made this happen.Checkered Flag rates high marks because of people like Mr. Giles and all the conscientious service techs that contributed. Thanks.

It's bad that some may have had problems with this CRV. I do believe it's rare when compared to other vehicle makers however. I've owned my share of lemons over the years. CRV has always been popular. Honda actually has addressed the few "fuel in oil issues" of northern winters, and the A/C compressor seal complaints by extending warranty time for both issues to all owners. I feel this CRV is the best in performance, cargo space, interior layout and quality, and modern safety features that others just didn't even offer in 2017. A price value like this won't ever be seen again.

Ms. Angela was excellent and they were very fast with my approval process. I will be shopping here again.

Our vehicle now has 150,000 miles. Its performing great. Pretty good gas mileage and has had minimal service other than routine. It does have a rattle when first starting car. We had that fixed ($800) but now it's back. Dang. The one exterior design problem we face is the latch for the rear hatch. The location is poor. EVERYONE tries to open the hatch just under the window where there is a cut out and has pulled off trim and messed with the back up camera. I've noticed that has been fixed on newer models. It does not seem to do really well in the snow due to the weight distribution. Even with new tires. But its been super dependable and has been our people and dog moving car for 10 years and has really held up well.

I can't thank you enough for the great service I received when purchasing a car for my daughter. Phil was amazing in helping her pick out the car she loves and that I could afford. She loves her new ride! Thank you, Neptune Auto Sales,

I love the huge interior of this! I have enough room with the seats down for all 3 Great Danes! The mileage is great and driving is very comfy. I had a rav 4, and it was ok, but it was a bit bulky, this is smaller And easier to drive around!

It's longer than most SUVs. I've been able to haul both drywall and plywood still closing the rear door. It's been great to travel with, the back seats fold all the way down.

To many recalls.rear axle shaft boot ,fuel pump,magnet in steering for power steering. Padding in interior to thin, engine noise,inside.injectors replaced.cant get parts.might not buy a Honda ,next time.

Mike and Tish are the strongest team in any dealership, and always focus on making sure the customers understand and know what is being done. I always appreciate their help.

Bought this CRV AWD Touring new in 2019. Have 130,000 miles on it, no problems. Only time it’s at the dealership is for regular service. Gets 33 to 36 MPG . Excellent vehicle!

Car wasn't as represented and had issues that should have been corrected before placed on lot for sale

We picked up this vehicle as a kids car for my daughter to use while student teaching ... it's perfect... reliable, safe and low cost. This will run forever with consistent care.