I recieved excellent service today from Brandon Mullis. He saved me time and money buy looking at my service record and identifying them problem. I was able to drive off in a matter of minutes due to his expertise and attention to detail. Thanks Brandon!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I had a good visit. The serviceman that processed my vehicle in and spoke with me after my oil change was extremely nice and professional. He was pleasant to speak with and he made it an enjoyable experience.
While on vacation, we got into an accident and needed to make sure the car was safe to drive home. Unlike another dealer, this one made the time to fit us in the day before Thanksgiving and for free, did a full check. The service tech was very thoughtful and kind, and the team worked quick. Highly recommended.
We had been checking out cars for weeks and I was starting to think we would never find the car we wanted. When we walked into Sutton Acura it was a perfect fit. The salesman Mason was able to answer all of our questions and the Sales Manager Warren took the time to show us the vehicles clean CARFAX, in-house service records, and comparables for our trade-in. Most dealerships try to pressure you into making an emotional decision, but we asked lots of questions and in the end, the car and dealership sold itself. They even gave us a complimentary free first oil change/servicing and were able to give me a loaner vehicle even though I hadn't remembered to call ahead and reserve one. I'm blown away with the level of service and look forward to sending friends over to Warren and company for their next car purchase.
This is my fourth new Hyundai I have purchased over the years from this dealership. I enjoyed the new purchase process which I got the Sonata of my dreams as well as getting a deal I could not refuse. Thanks to my sales professional, Keith Harrell, for being patient and persistent in selling me my new Sonata.
Jon took care of us, everyone’s review of him is so spot on, it was unlikely any other car dealership I’ve ever been to
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