I walked into the dealership to test drive an RDX and within 15 minutes, I'm on the road. When I returned, we talked numbers on both the car I purchased as well as the one I traded. Wasn't any BS that I've encountered at other dealerships--their offer on my car was fair and I paid $250 more than I wanted to for their car. Done deal, I was home in 3 hours from the point the odyssey started!
I had a very good experience here at this dealership. Everyone was laid back and didn???t treat you like a ???customer???. No one was pressuring us to buy anything just because they needed to make a sale. They treated us like friends but in a professional manner. Francesco was willing to work with us to give us the right price for us, not for him. Before we picked up the car, they rechecked everything to make sure the car was working and running the way it should. When we picked up the car to sign the papers, Ian was our financial guy and he was super nice and was good at explaining every detail and was patient when we had questions.
We came in with certain preferences and Matt worked his magic and was able to find at least 6 cars that we liked. We ended up leaving with the Malibu and he was very excellent, patient, and helpful throughout the process.
Outstanding service assistance always provided. Scheduling is accomondating, quick and efficient. Matenience requirements are never rushed or unwarranted. Estimated cost of service fair and consistent.
Kasim treated me with care and respect. Took time to help me get the car I wanted and spent a lot of time making sure I was completely satisfied with every aspect of my purchase. Mr. Nida went so far above and beyond for me, treating me with total respect and spending a lot of time and energy to get me the financing that I wanted. I would only buy from Germain Honda and would highly recommend them to anyone looking for a vehicle. I personally want to thank these 2 gentlemen for making this a great experience. Thank you both !
I recently went in to look at used cars at Nissan North. I am just starting to look and wanted to test drive a car on my lunch break. I contacted them through cars.com and received a text within an hour. They had the car pulled up ready to test drive since I was limited to my lunch break that day. Seth helped me out. He was knowledgeable about the car despite it not being a Nissan and was not overly pushy. I took a test drive and we discussed financing options. I have not purchased a car yet, but I plan to keep looking at their used car inventory until they have exactly what I am looking for. Thank you!
Highly recommend Lance. Great experience. Very professional, laid back, and not pushy. Answered any and all questions. Also, used sales manager was also helpful and worked with us on a price. I'm very happy with my purchase as the car came very clean and detailed as promised. Bonus, Lance filled the tank up with a full tank of gas! Thank you Lance and Honda for making my experience great.
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