Sunny is AWESOME. Highly knowledgable. He has a great aura about himself and it was our most pleasurable car buying experience ever. Finance department was good too. Did not take too long. I highly recommend asking for Sunny when you are looking for a Honda at Sons.
Mr. Goins Lee is an EXCELLENT example of what true customer service should exemplify! He was Courteous, Professional, and Honest. He never tried to sell me something I did not need. He knew his job and did it well. I’ll always request Mr. Goins as my customer service rep at Sons Honda in McDonough Georgia. Just thought someone should know at Sons Honda, In McDonough.
Have a maintenance program on my CRV so take it in every 5k miles. Since they now take appointments for oil changes it is so much better. Always had great service and staff has always been friendly and professional.
I made an appointment for a Saturday and was told the service would take an hour and a half. It ended up to be a four hour wait. My service representative was great and apologized, but I think this was a little excessive for a routine service.
I have been coming to this location for over 12 years some experiences not so good but this time for an oil change , which turned out to be a new battery and rear brakes by far was the best and they didn't try to sell me anything not needed just to make sales. Being honest is the best way to attract new and repeat customers.
Starting with Aaron who was very kind and knowledgeable and ending with Chad in finance,my experience was very nice and not stressful at all,just what I need it!Thank you so much for the exellent customer service!
I dropped my car off for an oil change, tire rotation and some other services. The service was completed in a timely manner. When I returned to pick up my car I experienced a problem with my battery and a sound that my car was making when I turned on the heater. I went back to the dealership and Kam took care of the problem quickly. Thank you Kam for helping me on Saturday Dec 1st.
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