Cody was our sales person and laughed right along with us around every turn and bend through the process. The rest of the team we encountered were just as great. For a time that can be pretty exciting yet stressful they all attempted to make it the least stressfull they could. Cody and the rest of the team were very accomidating when our minds changed or found ourselves in over our heads...and best of all...no pressure to buy something we couldn't afford just to make a sale. If we said it was beyond our budget they worked with us to find something we were going to be happy with that was within our budget. Great Job guys!!!
We needed to replace our 2014 Forester that was hit and totaled just before the 2019 Foresters were arriving in showrooms. Checked the Internet and only two dealerships within 200 miles had the color and trim level we wanted on order. The local Cincinnati dealer we had visited must have figured they had us over a barrel and quoted an Eprice that was the same as the MSRP. Phoned Joe at Royal Subaru on the Eastside in Bloomington IN to see what they wanted for the Forester they had on order. He asked what we thought would be a reasonable price and said he thought he could meet our offer but would have to check with his manager who happened to be sitting next to him--didn't even put us on hold--just covered the phone and got the okay. The entire negotiation took less than 3 minutes and saved us over $3,000. The hardest part was waiting two weeks for the first of the 19's to arrive. Joe also spent nearly an hour on a chilly day without a coat showing us how to work all the bells and whistles on our new and improved Forester when we picked it up. An exceptional experience from start to finish.
Great for service !
Booked an oil change with Mike and got it done expeditiously.
I have all my service done here
Save my receipts and service documents and when I
Sell , I document all the work that has been done , ( car has been maintained to high specs) so I get the best price
So I can turn around and purchase another one .
I bought new 2018 Honda CRV and I had a great experience with them...
I love to recommend this to my friends and family.. All dealers and employees were pleasant and they helped me alots as I go for further process of buying my new car.. Staff were friendly and happy. Phill is wonderful he helped me alots..
If your in the market for a Hyundai highly recommend Marcus Borcharding as the salesman to see. Even though we decided not to purchase a vehicle at this time Marcus couldn't have made the process of looking any better as he is very knowledgeable about the Hyundai and made our experience a memorable one.
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