This was he Quickest car buying process I've ever experienced. I picked my car online. I went in and Tom took my info and took me out to test drive my car. by the time we got back I was already approved and the deal was done. Came back the next day tot pick up my car and Tom came in on his day off to make sure I was taken care of. from the moment I walked in the door everyone was very friendly and helpful.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Salesman Jeff Turner was great finding the right car for our needs. In fact, it had so many more great features than we were originally looking for and now we are so glad we will have these added perks! I was happy with the time Jeff took to go over all the features and help setting up the apps in the car. A shout out to Bob Ruth Ford and Salesman Jeff from a satisfied returning customer!
I went into Ciocca looking at a specific car. They had the car all ready. Jesse was my salesman and was very friendly and helpful. He wasn't pushy like some car salesman are. He is a true car guy and knows a lot about the cars.
We were looking to have our car inspected at the end of the month. I looked on Ciocca's service website and was amazed to find openings for the next day. I completed the online appointment and got a confirmation email a few minutes later. I was able to bring my wife's 2017 Accord in bright and early and they completed the safety, emissions, and multipoint inspections in about 45 minutes. It was good to get a clean bill of health for our vehicle and everyone was prompt and friendly. I always enjoy drinking tea and surfing the net in Cioacca's comfortable waiting area. Thanks guys. Kudos for working so hard to get all those inspections done at the end of the month. It was a great experience as always. Rob F.
Jason is hands down one of the best Sales Rep at Ciocca Honda. We went in for our routing servicing and left as owners of a new 2018 Honda CRV. Jason was such a professional who displays genuine concern for his clients. He was not focused on closing a sale, nor did he try to recommend a vehicle that did not meet our needs. Rather he listened to all we had to say, from the vehicle type and features to what our budget was like. Jason was knowledgeable and honest in his sales pitch and we found it easy to trust his recommendation.
Sean Gilbert, sales, has thorough product knowledge and it was a pleasure to work with Sean through the buying process. He answered all of our questions, but gave just enough input so that we could make the decision without feeling any pressure.
All of the team at Rahal are efficient and very customer service oriented!!
Rahal offers great pricing without a hassle! We were also impressed with the depth of inventory and outstanding facility.
Love the personality of the reps and they are always eager to help! They don't push you into buying more than your original budget and won't bother you about it! They also will let u browse the lot on you own, and all there cars are unlocked! I absolutely love there transfer program where they will transfer vehicles to your local stores without an obligation, and many transfers are free! Only complaint about Carmax is that I feel the cars are a bit overpriced, but it's worth it in the end for there customer service!
My 12 year-old car was making an unusual whistling noise when people were seated in the back which I suspected was emanating from the rear differential. It was time to move on. The salesman was very low key and made the purchasing process easy.
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