Purchasing was easy and not high pressure. Kim Knorr was great to worth with. I was able to leave and think about it overnight without the pressure. I???m very detailed and this allowed me to work it through in my head. The location is beautiful and my car is fantastic as well with a great warranty because it was certified Pre-Owned. Pleasantly surprised with Volvo as a brand honestly.
I bought my first car in 1955 and many since. The experience with most dealers ranged from poor to very good. My experience at Tempe Honda caught me unawares because it was so extraordinarily good. This started with Francine's chat, continued with rescheduling an earlier time to fit my schedule (at the last minute) and extra effort to find another part that was requested when I signed in. The free shuttle was a wonderful convenience - quick response. Check out was beyond expectations for ease.
We bought a car this past weekend and it was an awesome experience! We started the process online, had a few follow up questions and spent a short time at the dealership. Edward was awesome!! Great guy and VERY helpful! Ivan answered all of our questions and understood we didn't have all day to buy a car! Finally, Travis helped us get through the paperwork and get us on our way! From beginning to end Tempe Honda and ALL their staff was AWESOME! Buy a car from them, you will be glad you did!
Good and bad. The good, David did everything he said, took the time to answer my questions and showed illustrations. The bad, I found a 5 inch white marked scratch on my passenger side, roofline rear side. This problem was resolved immediately, it was buffed out. There was a question about my oil change, the oil timer in my car was not reset.
I bought a car that my daughter wanted from Autonation,however they wouldn't give her a black interior of the Honda 2018 Civic,before she signed the papers to purchase. The sales person was a lier and said everything to try to make a second car sales to me her mother. Tempe Honda,very Honest, asked all the right questions, worked with my budget, sales people honest, knowledgeable and friendly. I would recommend this dealer for all the right reasons.Be careful when buying a car,don't sign papers until your really satisfied.
Made an appointment at another dealership for a lube and oil, other dealership took 20 minutes before they even greeted me for my appointment, then gave me a ridiculous quote for an oil change. Said thanks for waiting my time and hauled over to Coulter Infiniti. I apologized for just dropping in and asked if it was possible to get an oil change done that day. Scott said sure and squeezed me in, said it would be an hour and a half to 2 hours. By the time I was done talking with him my car was in the air, and was completed just shy of an hour, including the wash. I appreciate the service greatly and will return, with an appointment of course.
We did some pre-negotiations before we got to the dealership and expected a bait and switch. Non of that! And Adrian was awesome to work with and made it so much easier. We had to leave in a rush after buying the car and he made sure we came back at another date to make sure we knew how all the technology worked. It was so much easier working with someone we feel we could trust.
Most accommodating,patient, polite, personable experience
by Happy cudtomers from DealerRater.com
November 28, 2018
Our salesman Mike could not have been more patient and accommodating. We had changes several times and he produced our requests as a polite and accompanying sales person. He found us the perfect vehicle after we finally made our choice. He encouraged us to contact him as we have questions of the things our new vehicle offers. We were comfortable and confident with his knowledge of the product and will recommend him should we have the opportunity. We are Superstition customers !!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Requested information about a vehicle by email only, no phone number was given. Salesman called another person associated to me and was rude to them. Hung up when the person tried to explain they didn’t know what he was talking about. Salesman then finally emailed me saying that it was not okay that I gave someone else’s number. Very rude, will never buy a car from this dealer.
Staff was very courteous, and attentive to covering all my questions. Never felt rushed or pressured. Negotiations were ok, if you???ve done your research, and know what you want they are fairly straight forward.
Sorry, my previous review was for Mazda, not Mitsubishi. This place was not good, acted like they didn't want to be there...
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