I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I was looking for a used car and left with a brand new vehicle. Baha helped me find a great car for my family and budget. I appreciate the honesty and personal interest. I will refer everyone I know to the Chevy Exchange. Thank you all.
I purchased a CR-V to replace a previously owned SUV which was totaled in a non-moving accident. The purchasing process was smooth and painless. The dealership has a very large selection and after test driving 4 different model years, I settled on 2015 model year. The rep, Dan Aristizabal, was friendly to work with and there were no hard sales tactics. Overall, a pleasant vehicle purchasing experience.
Manny my new sales guy was amazing. He treated my wife and I like family. He made the options available to us so clean and concise. He explained every point and change in the car purchase to us. He left room for asking questions when we needed to do so. Manny was the best!! The finance guy was cool with explaining the details of how and what was needed to be done for the our new vehicle. It was a pleasure to work with him too.
I started with Andrea in the Internet Sales Dept, she got back to me quickly and with a great price. I showed up and worked with Bill Rhodes(2nd time I have purchased a car from him). He is an excellent salesman and you should ask for him. Overall a great and straight forward experience.
I have been taking my Hondas (wife and I both have one) to Muller Honda of Gurnee since it was Rosen Honda back in the late 1990's. They always provide great service. Even when I would bring in my wifes old 1995 Civic with 250k miles, they always treated me well and I never felt looked down upon because " It's that guy again with the really old car". They were always very professional in evaluating my newer Honda or my wifes really old one and offering practical repairs. Meaning, I didn't experience a bunch of up-selling to fix problems with my 1995 civic that did have a few leaks and such but would not be worth dumping a ton of money into such an old car. My wife has a new 2018 Civic now and I am expecting the same great service I had in the past.
Kim Cotter our sales representative was very helpful, friendly and patient with us. She gave us 3 different test drives in a span of 3 months without any pressure to buy. I thank her in closing the deal.
It was nice to meet with Steve who has a lot of knowledge about the vehicle and also his experience let us know more about the car. So glad that you have such a wonderful people working in the dealer. It is. Nice experience
We???ve dealt with Valley Honda previously and we were never disappointed. I knew the vehicle I wanted and had a good idea of what I would be comfortable paying. Leesley and Katy made a great effort to bring everything together. Leesley is very knowledgeable and patient. Very helpful. I guess the best compliment someone could give is if they would recommend a place to buy a vehicle. At point I would strongly recommend Valley Honda and Leesley. Thanks to all involved in getting me into my 2019 Pilot.
Leesley was very helpful with and very professional. This is our second car we buy from her and she knew exactly what we were going to ask and made sure to go the extra mile to help us out with our purchase. Thank you Leesley for all your help and we will definitely reach back out to you for any future cars we buy from Valley Honda.
I wanted to take some time to write about our experience through the buying process with Valley Honda and specifically interacting with you. We rate your service from the beginning till we signed the sale at 10 on 10. You were upfront and clear about what you can do and cannot. At the same time you were also considerate and worked with us to get to a middle ground. We are very happy to have purchased the Pilot and with valley Honda. Hope the after sales service is as good as working with you during sales. We will find out. But for now thank you and we will certainly refer our friends to come over to Valley Honda and specifically work with you.
Excellent service and best price. The sales woman Leslie was so professional from my first call to the end. I finished the deal in an hour after sending the eRequest. Her professionalism, genuine and friendly approach is so remarkable.
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