Used 2018 Honda Pilot for Sale in Irving, TX

Chad Caramella is a financial genius in the Finance Department. My husband and I were there on a Tuesday and bought a 2017 CR-V Touring auto. We are seniors and when we got to the finance department to close the deal, it took about 3 hours due to my husband being very serious about decisions and when it looked impossible for us to purchase the car, Chad was on top of his game. He worked and worked with my husband; he was very kind, patient and understanding and through Chad's sheer genius, we walked out with the car many hours later. While we were negotiating in his office though, another guy came in and I don't remember his name; he may be the GM or some other supervisor, but he was rather arrogant saying that Honda was not going to lose money and some other blabber that turned us off. We almost walked out, but Chad saved the day. Joyce was also very efficient and knows the automobile business. The sales guy who met us when we went in was very helpful and even though he said he was new, we appreciated his honesty and he did help us find the car that we liked. I can't commend Mr. Caramella high enough for his expertise, knowledge and patience. He should be highly valued by Honda as a Honda team member.

This vehicle has blown me away. From the sleek design, to the spacious interior, awesome technology, and safety features. I absolutely love it and so will you!

Mr Ray was very helpful to answer all my questions, very patient and walk me trough the all process. I would definitely will recommend this deale.

The Pilot proved to be a great touring vehicle. It had great cargo capacity/accessibility. Was very competent in a variety of environments, and on many different surfaces. Fun to drive, with east entry/exit. Reasonable gas mileage.

I can't say enough good things about this wonderful dealership! Asst. Service Mgr. Josh Martin was kind and considerate. I had some financial problems but they worked with me and their customer service was just excellent. What a blessing! God bless these people!

This is a Very nice SUV ad very comfortable and reliable. I will most likely choose another Honda when I get ready to purchase another car.

Had a very good experience in the selling process of an older car that I owned. Initially sent in some info and pictures about the car online which speeds up the process. Followed the footprints to the "Sell Us Your Car Bar". Professional clerk and buyer got key to the car and did a thorough evaluation and returned with offer. Did not insult my well-maintained car like other dealers with low ball offer. Of course, did not get private seller price. Offer to purchase car was a fair deal. No high pressure to buy any of the cars on their lot either. Looked like they have a lot of late model cars at no haggle price. Would recommend for buying or selling your car.

The vehicle dashboard is very nice, seat are not very comfortable and road noise was apparent like all Honda vehicles. Arm rest is not robust and feels like it will break soon. Better looking interior than the Toyota Highlander. Dealer tries to add on extras that are not needed.

I went to the dealership due having received a notice about a recall. Zavier did his best to go above and beyond to help me out, he even found another recall that I didn't even know about! Thank you!

This car is amazing . Smooth very roomy amazing power . I highly recommend this car to anyone that has a family or need to store items

I initially contacted the folks at Vandergriff through their website. I received a reply rapidly and we moved the communication to text messaging. Once the exact car I was interested in was determined, I was offered the car at a price point I was happy with. Because I live 330 miles from the dealership, it was imperative that I knew what the ???out the door??? price would be before I started the 4-1/2 hour (each way) drive. My salesman met me as I pulled into the dealership parking lot and showed me to the car. We took a quick test drive and headed inside to run the numbers. The car had a number of added options that I was not expecting, but the bottom line price was exactly what I had been assured it would be. In reality, I got more than I was expecting for the money. My salesman (Thanks, Minh!) was more than gracious to answer all of my questions and explains all my financing options. The young man in the finance department was kind, quick, and efficient. He offered me a very attractive extended warranty package, but in no way did he pressure me to purchase it. Again, he was good to answer all of my (many) questions to make sure I was fully aware of the financing terms. The sales manager met me and took me out to my new car and got me set up with the electronics, safety, and security features. My trade-in was driven up so I could transfer the last few things into my new car. While buying a car is always, it seems to me, a bit stressful, the folks at Vandergriff did all they could to make me comfortable and made sure I was happy with the deal. The _only_ thing that I might remark on negatively was the wait time around signing the financing paperwork, but I was not the only customer buying that day! On the whole, the entire on-site buying process was quick, efficient, and painless. Bottom line: I got the car I wanted, for the price I wanted, with some extras added on.

I had a Pilot previously and know this will be high quality. I am pleased with this purchase and value. It was a great buy at the end of the year.

On 12/19/16 I brought my 2012 Toyota Camry to Vandergriff Toyota for a Multi-Point Inspection as well as a safety inspection. Ryan Parker was the Service Consultant. The experience was positive in every way. Ryan was very professional and courteous and the experience could not have been better! Vandergriff Toyota is fortunate to have Ryan as a representative. Jerry Curnutt 817-457-7935

I really liked driving this car and I thought Honda was a quality vehicle, but I bought a 2018 Honda Pilot Elite in July and had a check engine light with an emissions system issue message with it and the remote start stop working in November before the car had 7k miles on it. All the dealers in my area (I called at least 5) were booking a week out for a service appointment. Apparently a non emergency since the engine light is not flashing. Guess that hads something to say for the quality of Honda’s if all the dealers are booked up for service at least a week out. And I have to drop off and leave a car under warrantee that needed service before it’s first oil change. If that’s what I have to look forward to with this car I can’t say I would recommend it.

This is the third new Hyundai I have purchased and the first at Vandergriff. In my opinion, Vandergriff requires too much paperwork, e.g., a "Power of Attorney" to sell the car I traded in, and their requirement for me and my wife to sign the new title application as our names are printed on our driver's licenses and not our usual signatures. I understand these are Vandergriff's interpretation of the laws of Texas, but I suspect Vandergriff is too strict and probably not justified in their interpretation... Otherwise, Vandergriff has been in business a long time and has a good reputation in this area. ( I bought a new car from them in 1958.) I visited two other dealers in my area, both of which were nearer to my home, and Vandergriff offered me the best deal. I am satisfied.

The Honda Pilot is great in all weather and handles like a dream on long road trips. I highly recommend this car for anyone one who wants comfort and reliability.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Have the top model. Don’t even think of going to a car wash. Transmission (9 speed) waste of money and very jerky Arm rests are the worst I have ever had or used. Navigation will not link up to goggle navigation. Radio over technical.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Leather on seats are peeling off - they have replaced but continue to have the issue. Never had this issue with leather before. Very nice ride, beautiful in every way and reliable. I love it!!

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

Love this reliable vehicle. Comfortable seating even in third row. Handles well. Love the luxury features at reasonable price. Have owned several Honda’s due to their reliability and good resale value.

My review is a little late, as the vehicle was purchased last month, December, 2015. After some initial texting, emails and missed phone calls, we were finally able to meet with Samuel to select a vehicle. I had previously informed him of my financial situation and the type of vehicle I was interested in. We finally made a decision on a used Volkswagen Jetta that I liked. I also had the pleasure of meeting and speaking with Kenneth Jones and Ron Jackson as well. Overall, this was the best car buying experience ever!!! I would recommend David McDavid of Frisco to anyone wanting to purchase a new or used vehicle.

I Just bought this SUV and I love it. Very roomy and nice for a big family. Great on gas as well. I love it!

Pre-owned Vehicle Customer, I was searching for a very specific vehicle, an '08 or later Honda Element EX AWD with one owner and a complete service history. I found an ad posted for a 2008 Honda Element by McDavid Honda of Frisco which had all the aforementioned pedigree. As I live in Albuquerque, NM, I was not able to simply drop by and examine the vehicle. So, I made a call to the dealership and both Happi (Cedric) and Gina were exceptionally helpful in locating the Element, which was a trade-in but had not been delivered to the dealership by the owner's, as they were waiting for delivery of a new Pilot. Moreover, the Element had yet to go through service and detailing at this point. So I completely relied on Happi and Gina to go the extra mile to check on the vehicle the best they could under the circumstances. Over a three day period, Happi and Gina went way above and beyond by checking the tires, taking pictures, and running all over the lot as the Element was moved from place to place. Their extra effort was the deciding factor in my making the decision to take a closer look which meant driving out from Albuquerque. I met Happi and Gina at the dealership as the doors opened for business and they were both as helpful and professional as they were over the phone. Happi was patient and congenial as my brother and I examined the Element from top to bottom, inside and out. Gina worked with me tirelessly over the final agreed upon price and we were able to FINALLY close the deal. I don't know if many people in this situation would have been so helpful considering they had to split the sale on a mid-priced used vehicle, but my hunch at this dealership is, Yes. It has been over a week since I purchased the Element and it is as met and exceeded my expectations. Based on what I saw on the lot and my own experience with the Element, I believe that McDavid of Frisco keeps in stock only quality pre-owned vehicles. The only negative experience was with the folks in the detailing/cleaning of the Element just before it was delivered to me. They did a fine job detailing the car, but 3 items were removed from the vehicle while going through the detail process: 1. Moonroof sunshade - rolled up and removed by one of the guys in detail. Fortunately, Happi tracked down the sunshade and had to convince the detail guys to hand it over (I watched as they first shook their heads and denied they had seen it and then reached behind their supply area and handed it to Happi) 2. Owner's Manual & Document folder - The owner's manuals were removed and I'm not sure what happened to the folder, but it was 100% in the glovebox just before the Element went to be detailed. I have since been to my local Honda dealer and they said it's very difficult to get the Honda document folder without buying the complete set of manuals. 3. "Realtime 4WD" sticker - For some inexplicable reason this factory sticker, located on the back window, was removed when going through detail. Small cosmetic detail, but annoying nonetheless. Initially, while filling out this rating, I was going to give the, "Your overall rating of this dealership" four stars, but I think while annoying, I didn't want the actions of one or two people tarnishing the professionalism and excellent service of this dealership. So my takeaway from my experience is that I would highly recommend McDavid of Frisco whether buying a pre-owned or new vehicle and I will likely be a return customer in the future when my wife and I are ready to purchase a new vehicle, likely a Honda.

This car has met all my needs and is great in snow and ice . It gets great gas mileage and handles great. I found it pulled my trailer and could barely feel it behind me.

A huge shout-out and thanks to Doug White at David McDavid Honda of Frisco for helping us find the perfect Accord for Stacy. If you're in the market for a Honda, do yourself a favor and go see Doug. Best car buying experience we've ever had. Thanks Doug!!! 👊🏼

We have about 4000 miles on our 2018 AWD LX. We love it. Acceleration ample, steering is light but cornering sucks. Decent mileage. Roomy. Quiet. Smooth. Comfortable.

I had been searching nationwide for a specific set of options on the vehicle I was buying. I found it at a few other dealers, but after dealing with a total of 4 dealers and getting constant headaches, I was about ready to give up. Luckily I reached out to Hiley Acura and spoke with Jim Haas. He was extremely helpful, direct, and positive through the entire experience. MY bank had a few hiccups and Jim was more than willing to hep me work through all the issues we encountered. I would highly recommend him for any vehicle purchase. My only regret is that being near Chicago, I won't have the opportunity to shakes Jims hand. A sincere thanks and a positive review will have to do. Thanks again, Jim!

After driving a 2007 Honda Odyssey for the last 8 years, our kids are older and we were ready to drive something other than a minivan. We LOVED our Odyssey, so there was no doubt we’d buy another Honda. We test drove a Pilot and fell in love all over again! We’ve now had our 2018 Pilot for a little over a month and I couldn’t be happier! Smooth drive, great handing, comfortable seats, the list goes on and on! Would definitely recommend the Pilot!

My 22 year old daughter was in Texas about 15 hours away from home and was trying to come home when the axle on her jeep patriot broke...of course she started freaking out cuz she didn't know anyone and had no where to go...chrysler towed her car to this dealership and they had told her since it was Friday afternoon and about to close that it would he tuesday before they could look at her vehicle so if course she calls me (her mother) freaking out more...i call the dealership and first speak with damon and explain the situation and he assures me they will take care of her..they gave her a loaner right away to be ablento get to a hotel...theu look at her vehicle right away on Saturday and go pick up the axle she needed from somewhere else...colton was the advisor that has to deal with my not so patient daughter...he made sure that she got back on the road that afternoon...thank you for helping a stranded young lady so she could come home..

What Henry has wanted for quite some time! It has plenty of leg room and is sure to be a comfortable ride when we travel.

No where else at Land Rover Frisco is the epitome of excellence so prominently portrayed than in the professional and courteous demeanor of Cade Mannetti. Cade has an incredible wealth of knowledge of the brand, but more importantly he has a genuine passion for what he does and who he represents. He speaks proudly about the Land Rover mark, and he speaks proudly about Land Rover Frisco. That speaks volumes about the remarkable attributes of this fine individual and the buying experience was by far the most efficient and expedient process I have ever experienced. Cade is cognizant of your time, and cuts to the chase because he knows the value of his clients time restraint. I manage 300 employees and I can certainly appreciate the fact that good people are hard to find, and excellent people are hard to keep. I'm sure Land Rover Frisco has a true understanding of the outstanding characteristics that Cade possesses. I urge all those contemplating the purchase/lease of a magnificent Land Rover at Land Rover Frisco to reach out to Cade Mannetti. After you have done so, you can not be more pleased.

I LIKE APPLE CAR PLAY, USB PORTS AND PUSH START. VERY STYLISH AND COMPACT AND A LOT LEG ROOM AND I LIKE THE THIRD ROW SEAT.

Melvin only been at the dealership a short time but you would thing longer because he knew what he was doing and I also like the v.i.p style when he pick me up at the time I did not have a car one thing I really like about Melvin and this is so important when dealing with customer is patient he had to much he has enough to give others he work with!!!

This 8 passenger SUV meets all my needs and wants. It has good safety. It has a amazing exterior and a comfortable interior. I would recommend this car to families who need performance, and comfort at the same time.

Mr. Fife was very friendly and helpful when I brought my car in for a check-up. He was no-nonsense and speedy in his assessment. He didn't sugarcoat anything and told me exactly what was wrong, outlining the priority problems and what could probably wait. He made sure to let me know how I could save money and made what could've been a stressful service experience very pleasant and easy. Thank you, Mr. Fife!

I love the ride and comfort. 8 people fit very comfortable. My son has always encouraged us to buy a Honda and we never listened. Glad we decided to take his advice.

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

Extremely well though out. All the new technology is easy to use, and very helpful. It is very sure footed on the snow. Honda has done a good job of reducing road noise and quieting the HVAC fan noise. It is a very comfortable ride with a ton of power while producing good fuel economy.