Used Honda Pilot Elite for sale near Buffalo Grove, IL

A few weeks ago I purchased a used car at McGrath Acura in Libertyville and wanted to share my experience. When I arrived I was greeted by Ethan Sevilla. Ethan was enthusiastic and knowledgeable, and understood just what I was looking for. From beginning to end Ethan explained every detail and answered all my questions. In just a short time I was banging the GONG in the showroom! The entire staff was pleasant and professional. I felt comfortable and was treated fairly. Thanks again to Ethan and the McGrath family.

Waited to give an honest review. 4 years later, I know have 109,000 miles on my 2020 Pilot Tour. The bad: It developed the known crackle sound coming from the speakers. This was fixed under warranty twice. The second time not coming back and has been fine. The looks are "meh". My wife's Nissan of similar trim level has a far nicer interior and much fancier seats. On curves the "warning" light flashes on my dash and the steering wheel shakes sometimes if a car is coming from the other direction. It's annoying, but I hear a problem for many manufacturers with these safety features, not just Honda. The Good: I consider my Pilot practical. It does everything well, just not flashy. My previous car was a 2012 Honda Pilot that I put 190,000 trouble free miles on. This Pilot with an updated transmission feels MUCH quicker. It is much easier to drive. It handles well, averages around 24 mpg on my commute (non expressway), and has been trouble free outside of the speaker issue. It hauls the family well, with lots of room, especially if the 3rd row is not used. I put on the dealer installed trans cooler and trailer hitch to tow a couple of waverunners, which it hauls easily. If you can get past the "ok" styling, it is a car that does everything well and my reliability has been very, very good so far.

Terry Scudieri was fantastic to work with. He was honest, patient, and genuinely listened to what I needed without any pressure. He made the entire process easy. Highly recommend Terry to anyone looking for a car.

Coleman and Kyle at Honda Hendrick were both amazing they really worked with us to get us the vehicle we wanted at the rate we were aiming for, I’m so very appreciative and would recommend them both to anyone looking for a new car.

Excellent repair work, excellent service, excellent pricing. Things went so well in the service department with great experiences getting the service work done we decided to come back to Bill Kay Nissan and we had an exceptional time purchasing a new Rogue. Thank you, Bill Kay Nissan, in Downers Grove! You guys are the best. I will make sure all my friends and family know who to go see when they are looking for a car! Keep up the great work!

This is a nice SUV that is not flashy, but it does its job carrying the people and running errands around town. It’s also nice for longer trips.

From originally purchasing my car at Haggerty to having my car serviced at Haggerty, my experiences have all been positive. Everyone is friendly and answers all of my questions. Work is done well and on time.

The Pilot car is a reliable spacious family suv. Only annoyance is the lane assist appears to be too sensitive especially when driving windy 2 lane roads. Suggest change factory tires for snow driving as opposed to CR-V that held better on standard tires. Only minor complaints vehicle is a good pick.

I had a fantastic experience at this dealership! From the moment I contacted the dealership while I was in Tennessee, I flew in, and the staff was incredibly friendly, welcoming, and professional. Uri (The rep) took the time to answer all my questions, made sure I felt comfortable, and went above and beyond to help me find the right car. The entire process was smooth, transparent, and stress-free. It’s refreshing to deal with a team that truly values customer satisfaction. Highly recommend this dealership to anyone looking for great service and an amazing team!

This car is a big step up from a Nissan Altima. Lots of space and the ride is smooth. The engine is a bit noisy when idle(clicking noise from the direct injection), and there's also a drone sound when acceleratinf beyond 60mph(not sure if this could be cause of the new tires or not), but other than those noises, it's a smooth machine!

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

Great quiet comfortable road car. I commute between cities about 500 miles, and appreciate the performance, seat comfort, handling, quiet cabin, and decent mileage (about 32 at 70mph, about 29 at 80mph). Only hitch is the cabin controls being a reach from the drivers seat, and having to look over. Mine has a CD player which is great for books and music on the long drives.

My sales person Alex Valdez was great! I thought he would give up on me because I was very picky and expected alot. I had resigned myself to keeping my current car, but then he found me the perfect vehicle and I love it! All in all it was a pleasant experience and I highly recommend McGrath Honda/Elgin. Just ask for Alex Valdez and he will work hard to find you what you want!

2023 Pilot Touring have owned for 11 months. Been all over the Southeast with it. Very happy with it. Absolutely no problems or issues whatsoever. Decided on it because of smooth quiet ride with nice large windows and visibility. Among best in class for spaciousness and cargo capacity. Would buy one again in a heartbeat.

Nice and all staff are very friendly, and everyone there was so much fun, and Ed Wanland have a great time to work out for me. Thank you

buy this car because l love this car my friend and everything I just love this car so much dearly so you need to buy it

The best car buying experience I've had. Tristan and Joseph worked hard to deliver the vehicle I wanted and a price with financing that i could afford! No pressure, no games. I would definitely recommend

Great vehicle. Really like everything about it. It has all the safety features a vehicle could have, making it safe to drive. It has just enough power and gets great gas mileage. It offers reliability with the Honda name. Comfortable with plenty of seating!

Matt is sales was very open and honest. He worked to get the payment I needed!

Honda Pilot is the best suv. Bell Honda in Phoenix. Honda’s worse dealership in the country. Honda Pilot gives me 25 miles per gallon city and state

Great people. Great service. Highly recommend Erick and team. They will give you a solid deal

I recently bought a 2024 exl pilot 7 passenger this is super cool and wonderful to drive great value and handling the exl version is the won you want to get the Honda pilots have a million stars rating from myself personally this is a must buy vehicle for all

I was very pleased with my experience. I started at CarMax to "try on" several cars from several manufacturers. The salesman (Jack) was happy to oblige, despite it being cold and rainy. We walked the lot and I sat in ~20 cars. I went home and researched them some more, scheduled a few to test drive and came back on Jack's day off. This time, I worked with Brandon for a few test drives and discussed other vehicles at nearby CarMax locations. They found a vehicle that fit my requirements and transported it in for me to test drive. A few days later, I was back for the final test drive, loved the car and purchased it. Jack and Brandon kept good communication, weren't pushy and were a pleasure to work with. The business office was quick and explained the paperwork and processes effectively. Now, two weeks on, I'm very pleased with my car and experience. Thanks!

Near a perfect vehicle and purchase experience. Best SUV I've owned even better than my last two Acuras MDX. Better than Toyota in many ways including pleasing to the eye, performance and power. I'd purchase again

This is the second car I've bought from CarMax (I also once sold a car). Every experience has been fantastic but this actually ranks as the best. Sales Consultant LaShinda John answered every question I had via email and then, for financing, by phone so that I walked in with the exact make, model and trim I wanted waiting for me to test drive and pre-approved for financing. The entire in-dealer experience took less than an hour and a half. Fantastic company and fantastic sales consultant.

I drive a Honda Pilot Special Edition- It is by far the BEST car I have ever owned. I have no kids but really wanted an SUV. I drove two civics on lease before and went to look at a CRV. The pilot was around the same price to lease as a CRV and boy am I glad I chose this over that! I keep my third row down and the trunk space is incredible. This is a good car to have in your 20’s despite what people have this car for. My lab and yorkie have plenty of space and i absolutely feel like I am driving a sedan still with how smooth and tight and sporty it drives. I still whip like I did in my car!!!! I cant wait for the next generation to come out, I will probably stick with pilots for a while

You were able to get me the exact car that I was looking for when other dealers just tried to get me to buy something else. There were a few delays, but were not the fault of the dealership - throughout the delays, communication was always there to keep me informed of what was going on.

I purchased my Ex-L for a little more space after trading my CRV in. I had no idea it would be a nice trade, and I am absolutely thrilled with my new pilot and the new design! I even took it on the beach and it performs so well!! We really enjoyed the Outer Banks in it. I love it all wheel drive love everything about this car. It has a lot to offer for the price and you really do need to read the manual or watch the videos because there’s so much more to this car than what you think.

Victor and the whole team at McGrath Honda of elgin are great always feel welcomed, huge reason why I keep returning

We purchased our new vehicle with ease at the comfort of our home! Honda of Lisle is the best! Definitely not a bait and switch dealership which we appreciate so much. We searched online and made a request for a quote and out the door price for a specific vehicle we wanted to over 12 dealership and so far Honda of Lisle is the only one who responded with out the door/ on the road price. That’s the right way to do it. We communicated and negotiated thru email with Mary Murphy and they gave us a great deal! Honda of Lisle is 670 miles from us so they sent the paperworks thru UPS Express, we received it and signed it and returned it back to them. They assisted us through the entire process. The staff especially Mary, Andrea and Bob are TRUSTWORTHY, reliable, and kind. Excellent service! Side note: Since they don’t have a delivery service, we hired Mercury Auto Transport to get the vehicle at the Honda of Lisle dealership and deliver it to our house.

Great service, super friendly and easy to work with from start to finish. Made car buying a breeze!

Highly Recommended! Dean and Mike were very helpful with everything! They explained the entire car and went thru everything with me. They were very helpful thru the entire process and was very insightful. They helped me get the car I wanted at a good price!

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

⭐️⭐️⭐️⭐️⭐️ A 10/10 Experience at McGrath Honda of St. Charles! We couldn't be happier with our purchase of a 2025 Honda Pilot Elite AWD! The entire experience at McGrath Honda of St. Charles was absolutely painless and easy—exactly what you want when buying a new vehicle. A huge shout-out to our representatives, Gabe H. and Deanna B. They were not only incredibly friendly, but their customer service was truly exceptional. They were actively listening to our needs and what we were looking for, finding positive and productive solutions every step of the way. Their attention to detail was fantastic; they were very thorough in explaining the ins and outs of everything. From start to finish, this was a perfect experience. We wholeheartedly recommend Gabe, Deanna, and McGrath Honda of St. Charles. You won't find better service!

Overall, the Pilot is a great vehicle. However, it gets less MPG than my 2020 Ridgeline RTL-E. Also, going uphill, the Pilot sometimes downshifts a little hard. This is a common occurrence among Pilots. I only have about 3500 miles on it. The interior controls are varied, but they are harder to manipulate than my Ridgeline. However, the vehicle seems to operate and drive comfortably. I do have a Touring and not an Elite. The difference in price was not necessary as my wife and I do not use ventilated sears. Would have liked the HUD though. For what I paid for the Touring, it was worth it.