Used Honda Pilot Elite for sale near Hanover Park, IL

We recently had the pleasure of purchasing a vehicle from McGrath Acura of Libertyville, IL, and we are exceedingly pleased with the experience. From the moment we arrived, the atmosphere was welcoming and respectful, largely thanks to the exceptional service provided by Mr. Cristian Lopez. He displayed remarkable professionalism and courtesy, taking the time to truly understand our needs without any pressure. Mr. Lopez answered all of our inquiries in a thorough and transparent manner, which made the entire process feel effortless and straightforward. We would also like to extend our gratitude to Mr. Trent and Mr. Victor, who effectively presented us with various aftermarket options and facilitated the necessary paperwork with efficiency. Overall, the transaction was seamless and stress-free. The vehicle we purchased was precisely as described and very reasonably priced, further affirming our satisfaction. We wholeheartedly recommend McGrath Acura in Libertyville to anyone seeking a new vehicle. Their commitment to outstanding customer service truly sets them apart.

Waited to give an honest review. 4 years later, I know have 109,000 miles on my 2020 Pilot Tour. The bad: It developed the known crackle sound coming from the speakers. This was fixed under warranty twice. The second time not coming back and has been fine. The looks are "meh". My wife's Nissan of similar trim level has a far nicer interior and much fancier seats. On curves the "warning" light flashes on my dash and the steering wheel shakes sometimes if a car is coming from the other direction. It's annoying, but I hear a problem for many manufacturers with these safety features, not just Honda. The Good: I consider my Pilot practical. It does everything well, just not flashy. My previous car was a 2012 Honda Pilot that I put 190,000 trouble free miles on. This Pilot with an updated transmission feels MUCH quicker. It is much easier to drive. It handles well, averages around 24 mpg on my commute (non expressway), and has been trouble free outside of the speaker issue. It hauls the family well, with lots of room, especially if the 3rd row is not used. I put on the dealer installed trans cooler and trailer hitch to tow a couple of waverunners, which it hauls easily. If you can get past the "ok" styling, it is a car that does everything well and my reliability has been very, very good so far.

I recently purchased a 2023 Ford Mustang Mach-E from Junior at Gerald Honda of Countryside, and I couldn't be happier with the experience. Junior was incredibly straightforward and professional from start to finish. No pressure tactics, no hidden fees, no back-and-forth games - just honest communication about the vehicle and pricing. He answered all my questions thoroughly, gave me time to inspect the car, and worked with me to reach a fair price. Junior made the process stress-free. If you're looking for a quality vehicle and want to work with someone who's honest and transparent, I highly recommend asking for Junior at Gerald Honda of Countryside.

Coleman and Kyle at Honda Hendrick were both amazing they really worked with us to get us the vehicle we wanted at the rate we were aiming for, I’m so very appreciative and would recommend them both to anyone looking for a new car.

I came in on 4/27/19 with my parents to browse around. My parents were looking for a new Rouge and I was looking for a used car. Nick and Khalil were absolutely phenomenal! They are definable not your typical car salesmen. They felt more like friends who were excited to help us with getting our new cars and were genuinely great people. They gave us undevided attention for hours while we asked a ton of questions to make sure we were confident with our purchases. They also gave us a great deal for buying two cars. Kim in finance is such a sweet woman to work with as well. All in all best car buying experience I’ve ever had. I will never purchase a car from anywhere besides here in the future, I suggest you do as well!

I purchased a 2023 Hilda Pilot from the Honda dealership on South Boulevard in Charlotte. I was treated like family from the moment that I arrived up until the moment that I drove off in my new vehicle. The service that I received from the sales associate, Christopher (Chris) Robinson specifically was absolutely amazing. Chris exceeded all of my expectations even though I was apprehensive about buying a brand new vehicle at the time. Chris put my mind at ease because he knew every detail about the car and he weighed out all of my options in a simplified manner. I will be sending all of my family and friends to Honda for their next auto purchase because Christopher Robinson knows how to take customer service to the next level while making you feel like you have a dear and trustworthy friend for life.

Made a online appointment came in and they did a oil change and tire rotation. Happy with the service.

The Pilot car is a reliable spacious family suv. Only annoyance is the lane assist appears to be too sensitive especially when driving windy 2 lane roads. Suggest change factory tires for snow driving as opposed to CR-V that held better on standard tires. Only minor complaints vehicle is a good pick.

Great customer service.Thank you Fil, Greg and Ulises for making every step as easy and hassle free as possible,Quality vehicles at reasonable prices.

This car is a big step up from a Nissan Altima. Lots of space and the ride is smooth. The engine is a bit noisy when idle(clicking noise from the direct injection), and there's also a drone sound when acceleratinf beyond 60mph(not sure if this could be cause of the new tires or not), but other than those noises, it's a smooth machine!

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

Great 3 row SUV.. Drives a bit heavier in feel than my Honda CR-V. good performance. comfortable seats, quiet while driving, 25 mpg on highway..

Tyler and Mohammad good sales team they went above and beyond to help me thanks for good service I would recommendthem for buying new car

Bought my Elite in May of 2023 at a local dealer. I love the look of the car, the comfort and the handling. It is very roomy and has so many cup holders and compartments which is great. I have the brown/black interior, which I wasn't able to see before purchasing it, but loved it once I did see it. I did have an option for a gray interior one but didn't like that look as it didn't look as classy as the two toned. The lights are bright, the features are wonderful so overall a nice vehicle and still happy with my purchase. Now the not so good stuff.... Biggest problem I have is like other reviews have stated the gas mileage is not great at all and comes nowhere near the projected when the car is marketed. 19-25 it states but that is way off for sure. I don't have a heavy foot, speeding or hard breaking and I always drive in Eco because the 'Normal" mode option, the mileage is worse. Summer months my average between city and HWY is 18.5/19.5. All HWY I was able to get 23 miles one time but not again. All HWY after that first time is usually 21/22. Never have I seen 25mpg like stated. Now the Wintertime they are not as good. City/HWY is 17/19 & HWY is 19/20.5. The most miles I can get out of a tank of gas either summer or winter is now less than 355, more around the 335/345. The lane assist feature is pretty bad as well, better in the nighttime as I feel it sees the lines better but during the day is more of an annoyance than anything, so I normally don't use it. I have drove the Sport model one and that worked great and a 2022 Elite pilot and that worked flawlessly too. Not sure why mine is so bad but dealer says it functioning correctly, I told them we will agree to disagree LOL>. The wireless charging is very slow and if you have any type of case on it will most likely not work, so I just keep it shut off. I really wish Honda would have put the bigger screen in this car this time around. Looks like there is enough space for that to have happened they just chose not to. I really wish that the second you turn off the car the radio didn't shut down too. I have never had a car do that and it is frankly a big inconvenience for me. Many times, I am on the phone with clients, or I like to finish a song, but in order to do that I would have to sit with the car running and that doesn't make sense to me and it's a waste of gas. This is little but I do hope that they come out with some type of compartment for the center console as it's really big but there is no way to organize anything in it and honestly just looks like a total mess. (Again, small to many) The app to start the car and such is just okay. What I don't like is that you cannot adjust the temp or the heated seats as well as not having the app turn on the passenger seat as 95% of the time no one is in it. I feel like this is more opportunity for something to go wrong or stop working when I didn't personal choose to use it but was forced to have. I will say I do like that whatever my heated seat was at from my previous drive that is what it is at when I start my car the next time. I did end buying the Honda rubber floor mats but soon found out that the from mats leave to much carpets exposed by the gas and brake pedals, so salt gets all over it. The back ones are just fine. I did end up buying the Weather tech ones and those are great and have amazing coverage so if you live in an area where it snows, I'd keep this in mind. I also bought the side covers for the back end and the mat for the back end, which really protects the sides and back of seats from scratches which we all know ever car is prone to. I did add the trailer hitch from the dealer vs aftermarket as I wanted it to look good and sit higher where it belongs verse the aftermarket which sits much lower to the ground. Overall, now with 13,000 miles on it I am still loving my pilot despite the other things mentioned above. I hope it last me a long time as this is my first time buying a Honda vehicle.

The overall experience was nice. The sales associate was nice. But when I got home and lifted the hood. I realized I immediately needed new filters, new oil. Top of the antifreeze the windshield wiper fluid was empty. Everything was good until then. Then I was just irritated and realized I was going to be paying a few hundred dollars to get everything up to par.

Near a perfect vehicle and purchase experience. Best SUV I've owned even better than my last two Acuras MDX. Better than Toyota in many ways including pleasing to the eye, performance and power. I'd purchase again

The process was easy. Went to see the car but they were waiting for a part. We liked it right away. When it was finished they called us to test drive. Dan and Dave were terrific no pressure. They gave us a figure and we gave them ours and they did more than we asked for including accessories. John in finance and John the gm were also terrific. I rate this dealership very high.

Great vehicle. Really like everything about it. It has all the safety features a vehicle could have, making it safe to drive. It has just enough power and gets great gas mileage. It offers reliability with the Honda name. Comfortable with plenty of seating!

Super honest deal. Used car as advertised, no surprises, no pressure. They detailed it for us while we did the paperwork.

buy this car because l love this car my friend and everything I just love this car so much dearly so you need to buy it

Took my mom to buy a pre-driven Camry. Car was there, clean, and ready to go. Test Drove, no issues. In and out fast, no games. No pressure. Good Sales Price. Worked with Mike Rubino, good experience! Would Highly Recommend Him!

I drive a Honda Pilot Special Edition- It is by far the BEST car I have ever owned. I have no kids but really wanted an SUV. I drove two civics on lease before and went to look at a CRV. The pilot was around the same price to lease as a CRV and boy am I glad I chose this over that! I keep my third row down and the trunk space is incredible. This is a good car to have in your 20’s despite what people have this car for. My lab and yorkie have plenty of space and i absolutely feel like I am driving a sedan still with how smooth and tight and sporty it drives. I still whip like I did in my car!!!! I cant wait for the next generation to come out, I will probably stick with pilots for a while

Great communication from Technicians and very thorough service. One day service and I feel like I got my moneys worth.

2023 Pilot Touring have owned for 11 months. Been all over the Southeast with it. Very happy with it. Absolutely no problems or issues whatsoever. Decided on it because of smooth quiet ride with nice large windows and visibility. Among best in class for spaciousness and cargo capacity. Would buy one again in a heartbeat.

Highly Recommended! Dean and Mike were very helpful with everything! They explained the entire car and went thru everything with me. They were very helpful thru the entire process and was very insightful. They helped me get the car I wanted at a good price!

I recently bought a 2024 exl pilot 7 passenger this is super cool and wonderful to drive great value and handling the exl version is the won you want to get the Honda pilots have a million stars rating from myself personally this is a must buy vehicle for all

My name is frank dichristofano and I own a 2015. On August 7th I needed routine maintenance done to my vehicle. So I always I had the work done at mcgrath honda of elgin . Because they are the best Honda dealership. There have the service department and they are always very professional and courteous and put the needs of the there customers first. When my vehicle is being work on I know my car is in hands. Because there mechanics are the best and they always such an outstanding job with my vehicle. So thank you to everyone at McGrath Honda!!

I purchased my Ex-L for a little more space after trading my CRV in. I had no idea it would be a nice trade, and I am absolutely thrilled with my new pilot and the new design! I even took it on the beach and it performs so well!! We really enjoyed the Outer Banks in it. I love it all wheel drive love everything about this car. It has a lot to offer for the price and you really do need to read the manual or watch the videos because there’s so much more to this car than what you think.

I was helped by OJ, it was my first time buying a car from a dealership. OJ ensured it was a good experience, I felt welcomed and understood everything that was going on however; should I have receive an email by now to receive the account set up of my car payments?

DION was amazing and worked hard getting us the deal! Customer service was on point. Vehicle was amazing and exactly what I saw it to be online.

This car is exactly what I needed for my family. It’s reliable and easy to handle on the road and has plenty of roomy to.

My sales person Alex Valdez was great! I thought he would give up on me because I was very picky and expected alot. I had resigned myself to keeping my current car, but then he found me the perfect vehicle and I love it! All in all it was a pleasant experience and I highly recommend McGrath Honda/Elgin. Just ask for Alex Valdez and he will work hard to find you what you want!

⭐️⭐️⭐️⭐️⭐️ A 10/10 Experience at McGrath Honda of St. Charles! We couldn't be happier with our purchase of a 2025 Honda Pilot Elite AWD! The entire experience at McGrath Honda of St. Charles was absolutely painless and easy—exactly what you want when buying a new vehicle. A huge shout-out to our representatives, Gabe H. and Deanna B. They were not only incredibly friendly, but their customer service was truly exceptional. They were actively listening to our needs and what we were looking for, finding positive and productive solutions every step of the way. Their attention to detail was fantastic; they were very thorough in explaining the ins and outs of everything. From start to finish, this was a perfect experience. We wholeheartedly recommend Gabe, Deanna, and McGrath Honda of St. Charles. You won't find better service!

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

Overall, the Pilot is a great vehicle. However, it gets less MPG than my 2020 Ridgeline RTL-E. Also, going uphill, the Pilot sometimes downshifts a little hard. This is a common occurrence among Pilots. I only have about 3500 miles on it. The interior controls are varied, but they are harder to manipulate than my Ridgeline. However, the vehicle seems to operate and drive comfortably. I do have a Touring and not an Elite. The difference in price was not necessary as my wife and I do not use ventilated sears. Would have liked the HUD though. For what I paid for the Touring, it was worth it.

Worked with Darrius..finished my vehicle before estimated time..! Great advisor..! Always helpful..and courtesy..!

Honda makes a very reliable vehicle. The Pilot comes with a bevy of extras and has a very smooth ride for a medium sized SUV.