I felt from the first phone call I was dealing with a straight shooter , and I was right . Kevin could not have been more honest or accommodating. A hard thing to find at any car dealership anymore. In the future I’ll be living in NC but would check 905’s inventory before anyone .
I went into Ciocca looking at a specific car. They had the car all ready. Jesse was my salesman and was very friendly and helpful. He wasn't pushy like some car salesman are. He is a true car guy and knows a lot about the cars.
We were looking to have our car inspected at the end of the month. I looked on Ciocca's service website and was amazed to find openings for the next day. I completed the online appointment and got a confirmation email a few minutes later. I was able to bring my wife's 2017 Accord in bright and early and they completed the safety, emissions, and multipoint inspections in about 45 minutes. It was good to get a clean bill of health for our vehicle and everyone was prompt and friendly. I always enjoy drinking tea and surfing the net in Cioacca's comfortable waiting area. Thanks guys. Kudos for working so hard to get all those inspections done at the end of the month. It was a great experience as always. Rob F.
Jason is hands down one of the best Sales Rep at Ciocca Honda. We went in for our routing servicing and left as owners of a new 2018 Honda CRV. Jason was such a professional who displays genuine concern for his clients. He was not focused on closing a sale, nor did he try to recommend a vehicle that did not meet our needs. Rather he listened to all we had to say, from the vehicle type and features to what our budget was like. Jason was knowledgeable and honest in his sales pitch and we found it easy to trust his recommendation.
I went to 15 different Honda Dealerships within 3 states (Maryland, Virginia, and Pennsylvania). My salesman, Jason Hlavaty, was hands down the most helpful and knowledgeable person I had met through the entire experience. If all of the Honda dealerships could employee more people like him and the team at Ciocca Honda, it would easily take the entire company to the next level of customer service and sales.
I had a 2016 Nissan Altima, which I loved and the lease was coming due. With bad weather approaching, I KNEW that I needed the 2018 AWD Nissan Altima. We called around and Eric went above and beyond to make sure that I had a great deal and great experience on leasing this car! He was awesome and I highly recommend him and the Lancaster Nissan dealership!
I was very please with the entire process and working with Bryan. I originally first saw the car online and contacted them through email. Our first few conversation where completely through text and what actually taken seriously unlike most places. They worked with me through photos due to me living almost 2 hours away from the dealer we came to terms before me even leaving my house. I highly recommend both the dealership and Bryan as a sales rep. Great place to buy
This is my 3rd car I bought from Rocky Ridge Auto and I never been disappointed about the quality of car they have. Is one of the best used cars dealers in the area to buy your next car!!! Customer Service is great, from the Owner to each employee. I always deal with Travis and he always do the best and go the extra mile to make sure I'm happy with my new car purchase. Thanks Travis you are the best!!! The repair shop is the same, always great job and quality of work!!! I will go there with my eyes close for any service, from an oil change to a repair. Great Job guys!!! Keep the great work!!!
Excellent experience. Only complaint was not getting a call back about the loan terms. We were told we would get a call in an hour
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