I brought my vehicle in for the repair to my sensor. Ron Stevenson in service was the person who greeted me at my appointment time. He was courteous and was very helpful...asked if I needed a shuttle home and gave me the senerio of what they would check on to fix the problem. This is the 3rd time I have brought my vehicle to Roseville VW. I trust them to do the job right and get me back on the road as quickly as possible. Again they did not disappoint. Thanks to Ron and the crack staff this was a great experience. I highly recommend this business.
Recently purchased a new Audi Q5 from Rocklin Audi. I dealt with salesman Bill Dameri. In the negogiations I also dealt with manager Andrew Lyons . Both of these guys were extremely knowledgable about the various options and features on the Q5. They made a very fair offer to purchase an Audi and to purchase my car in trade in. I compared their offer with other Audi dealers in the area and they were easily the best. I had a very good experience dealing with Rocklin Audi. They were excellent to work with and I recommend them.
Beautiful new facility. Was referred by friend and client who recently purchased from Audi Rocklin, to Joe. My inlaws had also purchased a vehicle from Audi Rocklin last September. Joe is very knowledgeable on all the features and benefits of several Audis we discussed and in specific the Audi I test drove and eventually purchased.
The dealership staff other than Joe were polite and accommodating. Joe and management were very open to negotiations, comparing and contrasting similar vehicles for sale, and made that process as non-confrontational as possible.
Finance process was also very smooth.
Exceeded expectations from every aspect. Initial contact through test drives and car selection went super smooth. We then waited for the car to arrive and after a final check decided to purchase. What a great experience with a mellow atmosphere all the way through. Thank you Shingle Springs Subaru. My first Subaru. Looking forward to the years ahead.
We recently purchased a new 2018 Countryman, ordering a new 2018 model in June of this year. The total experience was great as the model ordered is just what was wanted and was delivered as expected. Our sales advisor (Creed Cate) was excellent in explaining all issues when special ordering and had great follow up with the process as the new car progressed in manufacturing.
We are very happy with all at Niello Mini.
I bought my Ford Edge here 10 months ago and these guys are great to work with. They strive for excellence and customer service is top notch! Their service department is by far one of the best I’ve ever experienced. The staff here always welcomes you with a smile! I highly recommend anyone to Harrold Ford who wants to get the best price and service in the greater Sacramento area.
Honest dealer and non-aggressive sales staff. Good
by K.G. from Carmichael,CA
June 4, 2017
I couldn't find an honest deal at auto malls! I went to Harrold Ford and got exactly what I wanted in 5 minutes. I drove away in a beautiful used Taurus SES, that was 15 years ago and I still love it. No major repairs at all! I'll never buy a used car anywhere else.
Let me be very clear in this review I had gone to every dealership, Car lot, financing location and credit union desperately searching for someone to help me, a single dad just trying to get a vehicle to be able to pay the bills and safely transport my daughter to school, daycare, and to her mothers but I received every run around and scheme imaginable that would benefit the salesman not me the customer. That’s not customer service.
That was until I went to Auburn Honda! I was skeptical but the initial reassurance and comfort given by salesman Donovan Buttram was such a drastic change I knew something was different about them. Now my terrible credit had stopped me before from getting a car but not with this guy! He was positive he could get me a vehicle and a good one at that. A few hours and one test drive later him and his finance team got me onto a BRAND NEW 2017 Honda Civic LX. I drove off the lot with tears rolling down my face in utter disbelief.
HUGE THANKYOU TO EVERYONE AT AUBURN HONDA AND A SPECIAL THANKYOU TO DONOVAN! You all just made my life reach its potential to not just survive but thrive.
I want to thank david, tom and donovan for getting a new civic type r for me. There was a mark up but they were straight up with me since the very beginning no surprises like ive heard other dealers doing. They were nice, helpful and gave me a great experience even though i am an out of state buyer. Thanks guy so much!
I recently bought a new HRV from Auburn Honda. It was the best car buying experience I have ever had. I didn't feel any pressure from the staff at all. My salesman was Robert Hennum and he was really great, and patiently answered all of my questions. The facility is very nice, and the best thing was that once I made up my mind, the paperwork went really fast and I was driving my new car home within about an hour. These people are great at this dealership and I highly recommend them.
I actually have another Honda dealership much closer to my home, which I visited first. I was not happy with how that went. It was well worth going the extra distance to Auburn.
I have purchased more than 20 cars from dealers including Audi and Lexus. This was one of my best buying experiences ever. Mike and Jeremy were very honest and knew the way to get me the best deal. I would recommend them to all my family and friends. If you are in the market for a Subaru, this is definitely the place to go. Thanks Guys! Shaun
What an enjoyable, no-pressure experience we had purchasing a 2017 Acura at Elk Grove VW.
We actually were just ‘looking’, but we really liked the Acura on the lot. Then after talking with Kash Bradford about prices and vehicle details, she made it very easy to make up our minds about purchasing it.
It really was the best atmosphere for purchasing a car.
Then Graham Copps took his time explaining in detail all about the vehicle navigation and computer system, which was extremely appreciated by us.
We’ll be very happy to recommend Elk Grove VW to friends and family.
And a sincere thank you to Kash and Graham for all their help.
PS: This review form does not have Kash’s name as an option, to give her credit for a job well done.
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