Used Honda SUVs for sale near Richmond, VA

Chris Paulk is a very comfortable, relaxed, non pushy sales person that answered every asked question very professionally. He addressed all of our needs and requested repairs to the buying process of our used MKX. We love our vehicle and recommend Chris's professional salesmanship to any body who would be interested in purchasing a new or used vehicle from Richmond ford / Lincoln. A goes out to Chris Paulk

I bought my 2014 Pilot Touring 4x4 used 4 years ago with 67k miles on her. We're at 150k now still going strong other than tires and routine maintenance no issues at all. She handles great on all terrain and in all weather, shes big enough to haul the family around town, move across the country in comfort or a weekend at the lake and you'd never know there was a trailer or a boat behind you. They did lose a star on the exterior for the paint peel on the roof above the windshield as others have mentioned.

This is the second car that I have bought from Jay at Whitten brothers and have had nothing but great experiences. We own two Jeeps and love them both. I would highly recommend the dealership and Jay to anyone who is looking!

Great car. Love Honda. Interior is fantastic. Touring comes with a lot of useable features. Exteriors looks sharp, not a box. Pick a good dealer for service.

Brandon stern was great! Handled my issue and got me in a beautiful car

I love the huge interior of this! I have enough room with the seats down for all 3 Great Danes! The mileage is great and driving is very comfy. I had a rav 4, and it was ok, but it was a bit bulky, this is smaller And easier to drive around!

Jeffrey in the Service department was very helpful and knowledgeable. I needed a large repair of my two front arms but Jeffrey made the process as painless as possible.

This is the first Honda I have ever owned and will likely be the last as I expect it to out live me lol. We travel back and too from North Georgia to SW Florida and the car is so comfortable that I make the drive in one day. We get good gas mileage and the Pilot is a nice looking car with plenty of power.

My second time buying a car at this dealership. Great experience

After almost 180,000 trouble-free miles with our 2015 Pilot and an excellent Honda dealer near by, we really didn’t look hard at anything but another Pilot when it was time for a new car. Our EXL, purchased in March 2024, just turned 20,000 miles. We have had no issues with it, and the trip computer says we have averaged 27.1 mpg over the last 5500 miles. That is about 4.5 mpg better than the 2015. The good: It is extremely roomy and comfortable, even the third-row seats. We are very pleased with the fuel economy for a vehicle of this size. The headlights are the best we’ve had on any vehicle. I really like the rugged looks, especially compared the the previous generation. It’s great on snowy and slippery surfaces. The not-as-good: This is my first vehicle with all the modern safety aids. I find the lane-departure system annoying, especially in construction zones. The first time I backed out of the garage with bikes on a hitch-mounted carrier, the car automatically slammed on the brakes so hard I thought I ran into something. (Pro tip: Use tow mode when hauling bikes.) I don’t use the adaptive cruise control because it starts matching the speed of the vehicle ahead long before I would normally change lanes to pass, even with the system adjusted accordingly. However, I can’t see that future vehicles will have FEWER of these features, so I suppose I will just have to get used to them.

Tony was an awesome sales person could answer all my questions

I have owned my HR-V for about a month. Did have to tint my windows was no big deal. I think it had great power has alot on get up and go. Just the right size for me. Still learning what all the buttons do. Overall I am very pleased. First Honda owned.

I had a very positive experience working with Richmond Ford West and, specifically, Derrick Pulliam in the purchase of my Ford Bronco Sport. I wasn't intending to purchase a used vehicle, but 2023 orders are so delayed in their production that I decided to look for a used one with low mileage. This dealership is a couple hours from my home, and it was fantastic being able to negotiate a deal entirely via email, when a lot of other dealerships only wanted to entertain in-person conversations. In a single day, I had the price agreed to and financing in place with only two, brief phone calls required to complete the financing portion. Upon picking up the vehicle, Derrick went over all the features and ensured the paperwork was ready to go. Given the car is certified pre-owned, I noticed about 10 minutes into driving it home that there was a small crack in the windshield. I called Derrick and he had me send a photo, agreed I could get it repaired local to my home, and mailed a check to reimburse me. I also discovered that the rooftop antenna was missing to which Derrick was very responsive and worked to ensure that I would be reimbursed for the purchase of a new one. Derrick was always responsive and courteous in his efforts to resolve these small issues, even after the deal was completed. I have no hesitation recommending this dealership to others, and I intend to consider it for my future purchases, even though it isn't the most convenient location to my home. It's getting harder to find pleasant and attentive customer service, and I found it well worth my trip.

It's bad that some may have had problems with this CRV. I do believe it's rare when compared to other vehicle makers however. I've owned my share of lemons over the years. CRV has always been popular. Honda actually has addressed the few "fuel in oil issues" of northern winters, and the A/C compressor seal complaints by extending warranty time for both issues to all owners. I feel this CRV is the best in performance, cargo space, interior layout and quality, and modern safety features that others just didn't even offer in 2017. A price value like this won't ever be seen again.

Comfortable ride, great performance for a vehicle of this size and plenty of space inside. The 9 speed transmission does a good job but can get finicky at times when deciding which gear to be in.

Has a great experience with Honda during my recent service visit. Mike, my service representative was very attentive to me and the needs of my CRV.

I purchased the Black Edition and I love it. I like: the auto adjust front seats, heated seats and steering wheel, the quite ride, smooth ride, the 9 speed transmission, the sound it makes when I push on the acceleration, great excelleration (especially when the Echo mode is off). The only thing that would make it perfect is better gas mileage.

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

Very happy with my HR-V sport model. Exterior design of the car is very nice Interior is a little small with not much room for storing things. Would not recommend this car to avery large person but for a smaller individual it is perfect, Runs well, has more pick up than I thought it would have. Based on only been driving it for 3 weeks I do recommend it.

Going into my one year anniversary with my 2023 CR-V Hybrid Touring and is still performing like is brand new. It's very quiet and it's giving me like 40 miles per gallon. I had a 2021 hybrid RAV4 and I am glad I traded in for my CR-V Hybrid. I really recommend the new CR-V Hybrid.

First time I went in, was just looking to see what was on the lot and was greeted, and after that, not another contact with anyone. When I came back to test drive a few vehicles, got a great sales guy. Overall selection of vehicles is quite nice, and most of the vehicles are almost new to very good condition. Though Carmax likes to display the image they sell cars that have or haven't had any issues, you'll find you'll need to look closer. Most are bought at auction after coming off lease or from being a fleet vehicle. Which is a good thing, as you the regular maintenance was done on them and often the vehicles have original warranties still in effect depending on what vehicle you are looking for and what year. The sales guy was low pressure, and when I came in the next day to buy, I was given another one since he was completing a sale on another customer. Wasn't an issue, as he or the guy that took over were truly "car" guys. The liked cars, had sales experience, but weren't "car" guys. The experience was good overall, but the highlight was completing the deal. Paperwork was done quickly (I had preapproval from my credit union with EFT) and finished the paperwork in about twenty minutes. Amazing, got the vehicle at just an average price, but go the mileage I wanted, with original warranty and extended warranty at the price I was willing to pay. SO overall, win for me, and though I was never a Carmax fan (still rubs me the wrong way their colors are almost best buy colors when their parent company was circuit city....). But I will say my mind was changed.

it's still brand new for me but I did extensive research online, so I knew what I was getting when I went to the dealer. I know after only 350 miles, Ima love it. More later!

My CR-V EXL is outstanding overall. It was a little pricy but worth it so far. I have over 11,000 miles on it in a little over a year.

Dana and Kenny were very helpful. Spent time with my wife and I to test drive 3 vehicles in the cold and walking all over the lot. We are checking their website for transfer vehicles as the cars we wanted were all marked sold already. Thanks guys!

Purchased a 2025 Honda pilot EXL it is so smooth. The 10 speed automatic works flawlessly if you’re in the market for a midsize SUV I highly recommend you take a look at the pilot.

Perfect family of 4 SUV with a bunch of space. AVG 23.5 mph. The 9 speed transmission is not as smooth as the older 6 speeds. I wish you could permanently turn of the stop/Start. So far so good.

Very professional and took good care of us and all of are needs have been met

BEWARE OF THE PAINT ISSUES WITH THESE SUV'S. My Maroon Pilot has chipping paint on the roof due to poor clear coat by Honda and it is going to cost $1700 to get it repainted. BEWARE OF THE VCM ISSUES AS WELL...When the Pilot goes into Economy mode it shuts down 3 cylinders that often get starved for oil. The cylinders will then fail and thats an expensive job to repair. I really love the Pilot but I wish Honda would own up to the issues they are having instead of blaming them on the customer. I do love the amout of room in the car and I love the boxy look. The Pilot handles great in the snow as well

We worked with Lloyd at this location, and he was knowledgeable, and extremely helpful with us in choosing and later purchasing our vehicle. He explained all of the other services (leather upgrade, warranty, gap coverage, etc), and we are please with our purchase. The facilities were in great shape, and I would highly recommend anyone looking to purchase their next car from this location!

I have had several CRVs. I bought this one new in 2022 and love the mileage, the reliability and the look is good too for an economical SUV. My only complaint is that this hybrid does not have a spare tire and I am prone to flats so I was compelled to buy a tire and jack and put it in the back storage area which takes up considerable space. I am not willing to be out after hours with a flat only to have my AAA come and tow it due to not having a tire to put on the vehicle. My next CRV will not be a hybrid because of this issue. I can also say that my mileage has been reduced about 10 mpg after moving from the midwest to south Florida. I can only attribute this to having to use the AC on every trip since the climate is so hot and that is a bit of a disappointment. I used to get right at 40 or more mpg and now get around 30 mpg since the move. I am also glad to see the newer models got rid of the push button shift. It is very annoying in a drive through car wash because pushing the button into drive will not work unless you brake first and with a car directly behind you, it can be a dangerous situation to brake when a car is moving so close behind. My next CRV will have a spare tire and a gear shift in it! But otherwise my Honda has been a winner.

A very simple straight forward process. The entire team from start to finish was well organized, experienced and very cordial. They have refined the entire process from start to finish and kept it simple and streamlined. I couldn't be happier!

Honda makes a very reliable vehicle. The Pilot comes with a bevy of extras and has a very smooth ride for a medium sized SUV.

My experience at this dealership wasn’t too bad, if you have patience for the people there An the staff you should be good. I got there at 1:30pm an since I didn’t schedule I had to wait but it was only for like 15mins or so till I saw a sale rep. 1:50pm they called me to talk to a sales rep, got my 13 Honda Civic appraised, waited 25mins for them to approved it, then went to the lot picked out my car I wanted. 20mins went back we talked numbers An gave them my down payment An was out in like 45mins after signing an them washing n vacuuming your car, you have the keys An you out the door!! I definitely recommend Marlo if you ever go to this car max. It goes by pretty quick in my opinion, don’t let this other reviews discourage you.

This is a perfect car for me (80 yrs old, 5’1”) it is easy to get in and out, and I sit far enough from the steering wheel so I can drive with my arms in a much more comfortable position than in my 2009 Honda Civic I had before