My salesman Logan was the best ! he is extremely knowledgeable, he understood what i was looking for ! he answered all my questions with precision and ultimately got my new Jetta ! i would recommend him and this dealership to anyone !
Richard Albino was incredibly easy to talk to, and explained things (more than once!) to make sure I completely understood the process and so that he understood exactly what I was looking for. I have a disability and so I was so very worried that going in by myself, I would be confused. I was so anxious walking into the dealership, and Richard put me right as ease and made this car leasing process seamless. I would recommend him to anyone looking to buy or lease a car!
As most people are these days, I am a busy mom with a full time job. No time to sit at a car dealership and haggle over pricing. I had made my last payment on my lease car so I contacted David Brown (who I have purchased many cars from) and told him I was ready to turn my lease car in and purchase a new one. No lease. He knew my budget and immediately began texting me cars for me to review. I picked out the one I wanted and he turned me over to Venus who went through the details with me. All through text and emails. She was super helpful and got me the deal that I wanted. So, after work last night, I went to the dealership and met Ben Madsen who had been filled in with all my details by Venus. We checked out the car, went to Shaun the Finance Manager. Everything was just as promised. No tricks. No surprises. I signed the papers and was driving home within an hour of arriving. Best experience! Thank you to David Brown, Venus, Ben Madsen and Shaun for making my life easier!
I traded in to a new 2018 Golf yesterday and had a great experience with Ben Madsen. When I went in to the dealership I was not set on actually trading in my car but I found Ben to be immeadiatly likable and relatable. When discussing everything with Ben it feels like you just talking with a normal dude, not a salesman. The deal went well and I got what I set out to get for my trade in and what I deemed an acceptable deal on the price of the new car. Also a plus was that Joel in finance was easy to talk to also and wasn't pushy either. Overall it was a smooth transaction at Carolina Volkswagen and I wouldn't hesitate to recommend them to a friend.
When I brought up the problem with the rear seat belts on my Passat, Sean Gerringer was quick to agree with the safety risk. He ordered parts, called me when they arrived, and scheduled my replacement appointment. He also arranged a vehicle for my use during the repair. Work done; safety issue fixed. All good, including my review of VW of South Charlotte.
This was my family???s second time leasing with South Charlotte VW and Moe made the transition smooth for us. Very willing to provide detailed cost breakdowns and to help me reach a reasonable payment. Would definitely recommend.
Al Condrey and team are outstanding. Professional, responsive, and courteous! My headlight went out on Tuesday night and they had me in the next day and out in no time. This dealership/service center is the finest I have seen in 35-years of driving.
Wonderful experience at this dealership when we traded our older Honda van for a 2016 Volkswagen SUV. The Sales Consultants who helped us were very friendly. We picked a very rainy day to make our trade-in, and despite the lousy and chilly weather we received a warm welcome and excellent help with our purchase. We will be back when my husband is ready to purchase his next vehicle!
My truck purchase through Fred Caldwell Chevrolet was the best I've ever experienced. I highly recommend salesperson Andy McGee to handle your car/truck needs. The process was friendly, no pressure, honest and fair. I feel like going back and buying another vehicle just for the wonderful treatment I received. JG -Clover SC
Dealerships like Fred Caldwell are rare to come by. The people there don't just act like they care ... they do care about the customer. This is my 4th car purchase from them and I will never shop for a car anywhere else. I can't say enough good things about the people there and the service.
My experience at Fred Caldwell Chevy dealership has been great.
Was looking for a used Chevy Camaro and found a silver 2016 with 6500 miles on the clock on their lot.
They held the car for a week so I could get my finances in order and the whole sales process was done without pressure and with out going back and forth between sales and managers.
After the purchase there was a part missing out of the trunk , but it took one phone call to Andy McGee and the part was shipped directly to my residence.
Love the car and love driving it.
Would recommend to visit Fred Caldwell dealership and talk to the folks in the showroom.
It was a pleasure.
I've bought my past few cars at carmax because I hate the used car buying process at dealerships. Andy and Alvin made this process smooth from the start. They were fair from the start on the vehicle price and the trade in value on my vehicle, and didn't charge an exorbitant amount of fees to make up for the vehicle price. After less than 10 minutes of negotiating, we had agreed to a price on a used GMC Sierra Denali. The rest of process went smoothly and we were out of there in less than 2 hours. I will likely go back when it's time to get anot her vehicle and would highly recommend going a little out of your way to get to this small town dealership!
No matter if your shopping NEW or PREVIOUSLY LOVED cars the STAFF makes you feel welcome as an individual as opposed to a number on the sales board.....Cudo's to MATT BURRIS ..sales, for his making the expierence pleasant........Thanks also to Andy, used car mgr, for his involvement with our transaction.........If your intimidated by the HERDING expierence of a large dealer, come to the friendly confine's of FRED CALDWELL CHEVROLET
My experience with this car dealership was wonderful. They do everything they can to make sure you are comfortable and at home. The facility was very nice and clean and everyone was friendly. The car is awesome!!! Thanks Robby!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.