I had some difficulty with the online process, however when I went into the dealership and was greeted by Gary I was immediately taken care of and he made the entire process smooth and easy! I was able to test drive while Gary took care of paperwork at the dealer. Jacob was great with financing and paperwork! Gary took the time to explain every detail and gave excellent customer service through the entire process. It was smooth and painless! A great car buying experience!
Awesome group of people, very friendly, and knowledgeable. Benny was a huge help, and will go out of his way to help ya find the right vehicle for you and your family. Great low mileage vehicles to choose from.
i did my homework prior to our recent purchase of a low mileage used Mercedes. One of my primary information sources was Cars.Com. and the other was Car Max. We visited the Kenosha Car Max and found everyone we had contact with to be professional and informative. We ultimately bought a car from a Mercedes dealer but did sell our trade to Car Max Waukesha. The experience was handled quickly and pleasantly. I would definitely recommend Car Max and their staff.
Working with Brad at Boucher was the best car buying experience I've had. Brad listened thoroughly to my needs and wants regarding my new car and hit it out of the park. There wasn't a moment that I felt pressured nor did they attempt to sell me something I didn't like or something over budget. I recommend this dealership to anyone looking to purchase a new or used car. The entire experience was fast, everyone I worked with was attentive and all my questions were answered.
Great car! Great service! Great deal! Work with Kristie, she was wonderful to work with before, during and after the purchase. No hard sell, just pure information. My wife said it was "like working with her sister" (if you're wondering if that's a good or bad thing my wife gets along great with her sisters).
Even after the deal was made their service did not end there. The Boucher team made sure the car was spotless and in brand new condition before they would hand it over to us. No swap out the plates, hand us the keys and see you later. There wasn't a speck of dust anywhere on the interior, there wasn't a single crumb on the floor, and it had a wax job on the exterior just for good measure (thanks Jim you did a great job). I would recommend this dealership to my best friend.
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