Great service I purchase a 2013 toyota tacoma the following week I got check engine light on I call Lisa plummer service manager and she toll me to bring the car nex day I drove the car to the chop Mr`pepe check my toyota he found the problem and make an scheduled to change the part great team work keep doing it and also Mr Mallie sales did very good job too
Had a great experience with Car Web. Recently totaled my car, and needed a used car quick. Mallie and the finance manager were great in helping me get a car. They heard out all my needs, and reacted accordingly.
I was searching for a “new” used car, and a coworker suggested Malloy out of Woodbridge. I live in North Carolina so immediately I was discouraged. Nevertheless, I gave them a call and I was happy to work with Kia who assured me that she would get me financed regardless of my credit. Not only did she make good on her word, she even offered to deliver the car to me personally so that I didn’t have to go all the way to Woodbridge! She had the paperwork in hand when she showed up and I drove my car back home, never having to leave the state of North Carolina! My son will be graduating soon and needs a car for college, so I WILL be returning!
My fiancee had wrecked his truck so we were looking for a new one and then he saw a beautiful red F150 that he liked on their lot. We had amazing service for the most part except for the one financer who made some very rude comments toward my fiancee about his weight, which we felt was very unprofessional. But we had an amazing team with everyone else we dealt with the General Manager and our Salesman were on top of helping us accomplish getting our truck. Would definitely recommend them to anyone.
The staff was very courteous and eager to assist. My salesman Calvin Baker was amazing and knowledgeable about each vehicle I looked at. He was very inviting and eager to assist. The Finance team was great in helping me find the best deal for me and made the buying process so smoothly. The Customer Service Manager, Kia was so helpful and informative and her willingness to answer my questions was greatly appreciated. Rusty (GM) was the absolute best!!!! He made sure I was in and out without incident. I will definitely refer all my family and friends and will also do business here again for myself.
My husband and I bought a Hyundai today and the staff was great! Norman helped us out and we appreciate that he was not trying to sell us the world but instead worked with our budget and did what he could to get us what we needed. We even had the GM Rusty help us out and answer all of our last minute questions! This dealership is really dedicated to providing a good experience.
Everyone there was so helpful. Everything was super easy, agreed on a price in about 10 minutes. Reggie B was a great salesman and even gave me his cell number if I ever had any questions or concerns with the car. I would highly recommend coming to this dealership if you are purchasing a car. I drove 45 minutes but it was totally worth it!
After our incident on 11/28/2018. The dealership contacted me and offered to make things right. They apologized for what was an accident. I understand this and continued to do business with them by purchasing a truck. I would like to thank them for giving the extra mile and doing the customer right. I would do business with them again.
They had great communication our phone call and emails were answered promptly we didn't have to wait days for our email to be responded to, all our questions were answered before we went there, once we got there staff was very friendly and honest. We bought exactly what we went there for, I would recommend.
I read many reviews about this place and some were not favorable. We shopped here anyway. They had the vehicle we wanted and worked with us to make it happen. During the test drive, we noticed a noise that turned out to be a wheel bearing. The mechanic there rode with us and diagnosed it immediately. They put it in the shop and replaced both front wheel bearings at their expense. The owner and salesman, Alex, stayed late (about an hour) to accommodate us on closing and pick up. They have done everything they said they would do and more. Our experience with this company has been great and we have a Subaru Forester that we enjoy every day.. Good job guys!
Great team, painless purchasing experience, Thanks
by Shiba from Bethesda, MD
May 11, 2017
Very accommodating, discussed the particulars over the phone, no funny business just to get through the door. The staff honored the agreements and discussions, BTW I am not the easiest person to deal with, but Malloy won my business with their integrity and flexibility to accommodate my needs and time frame.
Many thanks to and Calvin and his coordiantion of the team involved in my transaction.
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