I did not have a nail in tire prior, my car ride as not noisy or bumpy. I was told I needed tires and after coming for the main this that was needed I left and all of sudden the noise began. I got out to see what was going on and my tire had a huge nail. How ironic the dealer told me earlier I needed tires $595, however did not state that there was a nail in one. I did not have a problem riding prior to dealer. I guess that's a tactic to get you to buy from them. They have lost a customer will not purchase another Kia.
The 2018 Sonata Sport + really rocks
by Patricia from Panama
January 13, 2019
The car has plenty of legroom and has 3 drive modes, it rides like more expensive car. We love it. I would definitely recommend the Sonata sport +.
Mr. Kwami was a very helpful person because he tried to satisfy my needs by making sure I got the right F-150. He was patient with me and allowed me to take my time when deciding if I had picked out the right car. Furthermore, Mr. Kwami is a friendly person who is always there to help out others by giving them the best services.
Best car I have ever owned
by TammyEG from Krum Tx.
January 2, 2019
I just love this car. It’s got more room that you think. It is comfortable to ride in and drive. The back seat is spacious. The trunk is much bigger than it looks. Great gas mileage as well. And the warranty is the best one I have ever found.
Professional service I woke up this morning looking to get s
by John Rissa from DealerRater.com
November 19, 2018
I woke up this morning looking to get some tires for my 2015 Chevy Silverado I came by Ourisman Mitsubishi and Used Cars Howard Embden came out to greet me and we talked and I ended up purchasing a 2018 Mitsubishi Outlander GT I had a really good experience and I???ve got a really good price. Howard was very courteous and Polite Iam a proud owner of a 2018 Mitsubishi Outlander GT
Stylish and comfortable
by gepaulson from Raleigh
December 31, 2018
The 2018 Sonata Sport plus is the best car I've ever owned. I'm excited about driving it every day. I love the features and how it drives.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I recommended Bob Bell in Glen Burnie, the process to buy my car was easy and there was never pressure to buy additional warranties.. They fill my gas tank!!!
Nice car for the price
by tds from Atlanta, GA
December 30, 2018
Satisfied with the car overall! Love the included 10 year, 100 thousand mile warranty! Handles and rides good! The one problem that is a little bothersome is the 6 speed transmission. It is adjusted to help with gas mileage and pickup. But when it first changes to 2nd, 3rd and 4th gear, it drops down to a very low RPM which is resonant to the car and sends a loud sound/vibration throughout the car. Asking the dealership to adjust the change points would probably lower the gas mileage or make the car jerk when changing gears. We did let the manufacture know this on a survey. So hopefully after a lot of testing at the factory on other cars, it will be changed correctly on future models and maybe an update on older ones.
It was a good experience. This is the third time I have returned to this dealership for a lease and have always had a pleasant experience.
Too many recalls.
by Unreliable Hyundai from Bx, NY
January 4, 2019
Hyundai was my first car when I joined the military in 2000. Got into near fatal accident Christmas Eve 2008 no airbag deployed. The front end was smashed in really bad but it still took me home on my 3 hr trip. It was atroooer so I got another one in 2015 n still again unreliable n still more recalls. Life saving recalls. Never Hyundai again.
I was a little picky on this purchase but my sales person was patient enough to go through all my selections. This deal was pretty fair and went beyond my expectation in terms of service, price, etc.
great car for the money
by dnaed from Scranton PA
December 31, 2018
I am leasing this car now and have had it about 4 months and I have not had any problems with it and is roomy and pleasing to the eye also. Never thought I would own a Hyundai, but it was recommended to me by a friend and boy am I glad he did. Great warranty, easy lease, and great service from the dealer.
I was appreciated Mr. Ben was mad cool and very patient with me and explained to me everything I needed to know.. I recommend anyone and everyone to come see him.. he will bless you and put you in the car you need
Very comfortable,and economical car
by Happy customer from New Ulm Mn
January 3, 2019
My Sonata meets and exceeds all my expectations.It handles like a sports car and is as comfortable as a leasure car it is the full package
Although the wait for service was a bit (I believe I heard they were short staffed and I also had other service items added at my request once my vehicle was checked), I have to say that my service contact, Sean Lomas, was very professional/friendly, courteous, and kept me in the loop on my vehicle's servicing. He took the time to explain what needed to be done now and what could wait until my next service interval. I appreciated his listening to my concerns, and making sure the items I mentioned were checked. Please fix the online service appointment app--there is a glitch; it kept pushing my appointment to January and April, as if Antwerpen Service was totally booked until these months. Thankful.
Love my new Sonata
by Gail from Peoria, AZ
January 5, 2019
I love the way it drives. The gas mileage is fantastic. I live in Arizona and didn't think I would use the heated seats, but we had a cold snap and man, are they nice.
I was very impressed with the customer service, that I received today. The young lady transferred my coupons from my old vehicle to my new one. Something ,that I had been trying to do before I got there. Great service!
by PhoenixDE from Phoenix, AZ
January 3, 2019
Meets all of my needs. Very sporty style and appearance. Excellent gas mileage. Extremely reliable. Great warranty. The touchscreen is easy to learn and use. Love the back-up camera.
Great service. Love the place. Always clean and the coffee area is great.
Easy to make appts. No haggling from them. They give you suggestions that's wrong with car but never push you if you are not ready.
On February 12th I purchased a 2011 Volvo S40 R Design. Very nice car. So i decided to take it on a nice road trip to see how the car performs. Immediately I noticed that the gas mileage was deteriorating. Went from getting 24mpg to about 17 mpg. Also the car stalled on me twice upon start up. But started up fine after a restart. Contacted service and they set me up with an appointment to get the car checked out. The service advisor contacted me and told me that they had done a diagnostic on the car and the knock sensor was bad....... Shouldn't a diagnostic had been done before I purchased the car?..... Also using the audio system I noticed that one of the speakers was busted..... Hope I haven't purchased a lemon from carmax. Is this a start of future issues.
Great experience until it was time to get my tags. Just need to work on that part of the process. Had to go back 3 or 4 times because my tags took so long to come in. Maurice, the sales manager is a stand up guy, very professional and friendly and I believe he worked hard to get a deal done but a car wash or complimentary tank of gas would have been great being I live on the opposite side of town. Other than that, Great experience
Nathan is a great sales person. He did everything possible to find the car that I was looking for. He also was very nice and polite.
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