Beautiful experience with every single person I came in cont
by MIKALTANA1027 from DealerRater.com
November 27, 2018
Very professional and courteous the entire process.John was very nice and I would recommend him to anyone who was in the market for a car.Ally was fantastic with the paperwork as well very sweet person.
This shopping adventure began when the 16 year old car that my 77 year old father drives lost its transmission. My mother and father are in great health but have lost their confidence to make big financial decisions on their own. They wanted me to find them a good car at a good price. Within a matter of days, I was looking at the inventory at The Auto Centre. They had the vehicle that met all of our shopping criteria. A quick test drive revealed that this car, a 2013 Chevrolet Malibu, was the vehicle that we had been searching for. Finding the car was easy. What I needed now was a caring and thoughtful staff that would explain everything to my parents and restore their car buying confidence. We bought the car during a holiday week and dealt directly with Ken and Lorraine. They went above and beyond to explain everything simply and clearly and answer all of my mother's questions. My father is very proud of his "new" car and has been showing it off to everyone. My mother is happy that my father is in a safe and reliable vehicle. I am happy that my folks were treated fairly and that we had such a smooth car buying experience. Thank you Auto Centre!
Went a different direction, But a great experience
by gvandergriff from Rocky Point, NC
July 29, 2018
Called about a Equinox for my mom. Aron took my questions and said he would have Dean (the sales manager) call me back. To my surprise, less than 5 minutes had passed before Dean did call me back. He spent about 20 minutes on the phone with me answering questions, worked up a price, and emailed it to me. The price was easily the best quote I had received from over 6 different dealers. Mom ended up going with a different manufacturer and model, but I know when its time for a new truck who I am going to call 1st. Very easy people to deal with. Great service!
CarMax treats customers as they should be when they are purchasing a car. They do not pressure you and offer great services. They sit down with you and evaluate payment options that will make you most comfortable. I have nothing but praise for this team and this facility! I will recommend this facility to any and everybody!
Mutsa was our salesperson, she was knowledgeable, kind, considerate, thoughtful and most importantly honest! She went above and beyond to make sure we were thoroughly satisfied with our purchase. Everyone in the office made us feel welcome, and worked hard to get us a great deal. If you're in the market for a car...CarLotz is the place to go.
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