Once again, I had a great experience at St. Charles Nissan. I needed new tires and an oil change before Friday. I called on Wednesday morning and Al worked diligently to secure my hard to find wheels and had everything completed by Thursday evening. To top it off, they cleaned up my dirt car at no extra cost. I have often said, "service is the other thing that can beat Wal-Mart." Thanks to the entire team for your excellent customer service. Harlan
Great experience . First time buying a car I could say that.
by 1 Man Amazed from DealerRater.com
November 4, 2018
The service and attention to my needs were way above and beyond the normal car buying experience. The sales person --Matt Sanders-- was Amazing. I set the appointment up with him for my elderly parents, 81 & 75 yrs . I explained prior what they were looking for. He was so understanding and patient with my parents . Just Amazing service hands down . I'm 57 and was the best car buying experience of my life, My parents said the same thing. Between us 3 , we are talking about 40+ car buying experiences. So I can tell you , if you shopping for a new car, Matt Sanders at St. Charles Nissan is the one you want. This is not normal for me to even fill out review, much less a review with such praise. Take it for what it's worth. Ask for Matt Sanders and you also will find yourself wanting to praise the service you receive.
Went to see about financing a car about 45 minutes before they closed. Tommy assisted me and I walked out with a new car! Not only did he get me a great deal but he worked with my needs of getting the sales tax financed for me as well since I just moved from CA and I wasn't prepared for the sales tax payment Missouri requires you to cover within 30 days. Awesome people, very friendly and overall great service!
Ben was very pleasant and a friendly salesman. I got an amazing deal. He treated us like family. He was very patient when we was looking at different vehicles. He was very knowledgeable about all the vehicles and explained everything in great detail that we asked about on each vehicle that we looked at. After deciding which one we was going to purchase, the process and paperwork went very easy and quick. Before we drove off in our new Tuscan, Ben went over every little detail pertaining to the functions of the SUV. He even got my bluelink and my phone connected to my car. My wife has purchased 2 vehicles from Dean Team Hyundai and this is my first. I definitely give them the highest rating and I will continue to purchase all my vehicles here. I am very happy and pleased beyond words for my experience. Thank you all. Happy costumer!!!!
Thank you Gabe! My husband went in to look for a new truck. We requested information and told Gabe exactly what we wanted on a truck and what we were looking to spend. He took the time to help us find the perfect truck, great price in just the color we wanted. Love our new truck! Thanks Gabe for taking the time to help us find exactly what we wanted. We will be back for our next vehicle! The Naumann's
I cannot thank your associate, Billy Strasser, enough for the great service he provided me this week. I went in one day "just to look" and he took the time to show me all the bells and whistles of the cars I was interested in. Went back the next day to test drive and purchased a great car at a fair price. Billy went out of his way to make sure all systems got set up and synced with my phone and I knew how to operate when I drove off the lot. I highly recommend asking for him to anyone visiting this dealership. From Julie M.
Daughters car was totaled by hail and suddenly looking for a replacement. Stumbled onto hertz in stl and Tom. Great experience and price on used Ford Focus. Very accommodating as we were traveling 3 hours for purchase. Would recommend and will consider them for future purchases
The staff were a pleasure to work with in the purchase process. Greg would reply to my questions online in a timely manner and when we arrived at the sales office he was there to greet us and show us the vehicle. Jeremy made the process very easy and answered all our questions. We were especially grateful for the Military discount Hertz offers.
We will suggest Hertz Car Sales to our friends and family.
I was very surprised by the quality of cars, our salesman Willie was very helpful and knowledgeable. Everyone went out of their way to be helpful and friendly. Jill made financing my new truck very welcoming and got me all the bells and whistles. Thanks to the whole team for a great buying experience.
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