Great experience and easy to work with. They found me the exact type of car i was looking for at the right price. No pressure sale.Thank you Billy.
Great first car
by Riana from Burlington nj
May 15, 2018
This car has been very good to me it sometimes takes a bit of time for it to excelerate properly it cruises slowly then picks up but other than that no real complaints I love the Bluetooth and being able to make calls through it
Once again, I had a great experience at St. Charles Nissan. I needed new tires and an oil change before Friday. I called on Wednesday morning and Al worked diligently to secure my hard to find wheels and had everything completed by Thursday evening. To top it off, they cleaned up my dirt car at no extra cost. I have often said, "service is the other thing that can beat Wal-Mart." Thanks to the entire team for your excellent customer service. Harlan
My first Hyundai and won’t be my last
by Kathy H from Shawnee, KS
January 11, 2019
This car has met my expectations 100%. In addition the dealership has been fantastic during the purchase and subsequent routine service visits. As a long time Ford owner I’ve discovered I can get everything I had in my previous cars, plus. My next car will be another Hyundai, and my dealership will be Shawnee Mission Hyundai.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Most reliable car I have ever owned.
by The man from Iron County from Cedar City Ut
December 11, 2018
This car is comfortable to drive and it is good on gas mileage. I bought this car new and it still is fun to drive.
The ride is very comfortable. Good acceleration, handling is smooth and tight. Have driven Buick sence 1996, and this ride is everything and more than you would expect on top end vehicles. Very pleased.
Great experience . First time buying a car I could say that.
by 1 Man Amazed from DealerRater.com
November 29, 2018
The service and attention to my needs were way above and beyond the normal car buying experience. The sales person --Matt Sanders-- was Amazing. I set the appointment up with him for my elderly parents, 81 & 75 yrs . I explained prior what they were looking for. He was so understanding and patient with my parents . Just Amazing service hands down . I'm 57 and was the best car buying experience of my life, My parents said the same thing. Between us 3 , we are talking about 40+ car buying experiences. So I can tell you , if you shopping for a new car, Matt Sanders at St. Charles Nissan is the one you want. This is not normal for me to even fill out review, much less a review with such praise. Take it for what it's worth. Ask for Matt Sanders and you also will find yourself wanting to praise the service you receive.
My third and best Hyundai
by hyundai fan from Toronto
December 11, 2018
I previously drove the 2006 Tucson and it gave me years of reliable service. The 2017 Tucson is a vastly improved model, with a much smoother ride and features like Bluetooth, charge ports for electronics, options for multiple radio stations and a one-touch system to raise and lower the back seats. The cargo space is much better and more spacious, although the overall dimensions of the car are roughly the same. I can put a piece of plywood in the back deck or comfortably transport five adults. I can split the seats and pack my skis and still have lots of room in the back seat.
It's pretty nerve racking purchasing a car sight unseen from 9-hours away, however Dave made the entire process easy! Dave answered all of my questions and fulfilled my requests in a timely and professional manner; qualities that only one could expect from an expert such as himself. Even though I had only spoken to him on the phone once and the rest through text message, I knew that I was in good hands. I would highly recommend Dave to anyone that would like to purchase one of Dean Team's fine automobiles, but has any qualms due to distance. I can only imagine what purchasing a vehicle from him in person would be like!
Pleasure to Own and drive
by Anirban from Troy MI
December 30, 2018
Very good car! Great control and looks awesome!
Panoramic sunroof on the Limited trim is just fabulous! Kids love it.
Very reliable overall.
The driving is very responsive and spacious enough for a family of 4.
Took many roadtrips - never a problem.
My salesman Tim did an outstanding job of listening and being patient with me. I had two trade ins and wanted to reduce my overall financial obligation and own a vehicle that has a warranty. Thanks to Tim im a proud new owner of 2018 F150 xlt. I love it.
by Margaret from Lady lake, fl
October 19, 2018
This car is exactly what I was looking for, its practically brand new, it has all the space I need, it has the back up cam and sensors that I really do need,
It has been my personal experience that Saint Charles Nissan makes every effort to treat their customers with respect. That is precisely the reason my entire family drives Nissan vehicles.
Best vehicle I've ever owned
by Ash from Philadelphia, PA
November 20, 2018
This car has great legroom and is excellent for toting around plenty of items and people. I use the car primarily for commuting long distances in both the city and on the highway. The vehicle handles well and the car's electronic features (rearview camera, dashboard display, etc.) are very beneficial.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Was a great experience
by TucsonSmile62 from Saint Marys,Ohio
November 27, 2018
We really liked he way it handled on the road going from a bigger SUV it was great. So much so we decided to buy one.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
by Debiwooding from Port Charlotte
November 27, 2018
This is my second Hyundai. I owned it for fifteen years. Never had a problem just the maintenance. I love these cars. Everyone should own one.
Richard was a very detailed, honest, and nice person to do business with. I would recommend him to anyone out there looking for a vehicle. We were very pleased and happy with the experience we had!
Bad experience but love our Tucson !!!
by Carol from Trepassey, Nl. Canada
November 8, 2018
when we had 82000 klm. on our car a bolt came loose and came up through the motor and killed the motor . We had to replace the motor . Major expense , we can't afford to sell it now . We need to get some of our 4000.00 for parts and repairs back . Very unfortunate because we love it .
Went to see about financing a car about 45 minutes before they closed. Tommy assisted me and I walked out with a new car! Not only did he get me a great deal but he worked with my needs of getting the sales tax financed for me as well since I just moved from CA and I wasn't prepared for the sales tax payment Missouri requires you to cover within 30 days. Awesome people, very friendly and overall great service!
2 engine replacements in less than year and a half
by Shatfacekila from Spokane valley, wa
January 7, 2019
This vehicle is a piece of junk do not buy. 2 engine replacements bad hoses and possibly the tranny going already. Only good thing is the free towing for 100k so you can drop this junker off at the nearest Hyundai for repairs.
Jamel was super helpful and friendly! He got me in with an old car, and out with a new one in a matter of hours. Him and the staff were very nice!
This car is a death trap
by TW from London
December 12, 2018
I lease the car from Lex, I’ve had it for 2 years now and I’ve had nothing but problems with this vehicle, the car has had 3 gear boxes and still doesn’t work properly, today it got stuck in second as I entered a motorway. I’ve also been locked in the car with my family and I was locked out of the car with my 2 year old daughter stuck inside.
Hyundai have completely dismissed me.
I’m terrified that the car will catch fire and my family will be stuck inside the car.
Our experience at the Dean Team Subaru was great! The staff was very helpful and nice. In particular we had Andrew Scheetz as our salesperson and he was wonderful. He was very knowledgeable about the Subaru we purchased. He was very helpful during the test drive to point out all the features. All in all a wonderful experience. We drove here from central Illinois and would not hesitate to use this dealership and again. Can not recommend them enough.
If your reach over 100000 motor goes out
by azulblue from Lockhart, TX
January 13, 2019
This car was meeting my needs but just went over 100000 miles and it is in shop with Motor issues beware. I only had it 3 and half years and still paying on it and now I don't even have a car to drive.
This was my second purchase here and it was the best experience i have ever had by a new car of any other dealer. Craig was our salesman and he made the process a breeze could not ask for better service. Will be back the next time i purchase a vehicle.
Most comfortable and roomy.
by SB Second time around from Jackson New Jersey
December 13, 2018
Only car I drove before diving right in to a decision. Love the Hyundai cars. Tucson my
main choice. SUV is better than a sedan for me.
I found my new car from cars website, and when I went to the dealer, the car was in an excellent condition and everything was same as the statement online. The salesman and financial manager are so nice, they made me feel like at home.
I love my Tucson!
by louisejc from Spring Hill, FL
January 12, 2019
I love the convenience features in this vehicle, and I'm still discovering new ones. The ride is good, and I feel safer in this vehicle than I did in my previous one. The styling is fantastic; I just love the look, and I'm always checking out other brands, but they can't compare. I never thought I'd buy a white vehicle, but when I saw this white Tucson, I was blown away - it looked to me like a sharp tuxedo, only white with black trim. Sharper than sharp!
Jon Feraro and the team at Suntrup are awesome. We needed a more reliable car for our family and a cheaper payment then we were already paying. Jon went above and beyond to help us. Our credit wasn't good. And Jon and the team didn't stop till they got us approved and with something we were wanting. Thank you so so much. You guys have been a blessing to our family. Don't remember everyones name thay worked so hard for 2 days to get us approved. But Thank you Thank you..
by Michaelpl from FLORIDA
December 13, 2018
This SUV has anything you need for a great price! It drives nice enough and looks really good! Not too big and not to small either
So so nice, they were willing to do whatever was needed to satisfy and help me! Very easy to talk to, honestly look forward to coming back
DO NOT BUY HYUNDI
by EdwardS from Seattle, WA
December 8, 2018
Type "Hyundai Tucson problems" or "Hyundai LAWSUITS" into Google. A history of poor quality and complaints. Do not buy. No accountability or respect for customers.
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