Best Experience in a Long Time
October 18, 2017
An hour and a half away from home,and the best spent gas money in a long time to visit this small town car dealer. First off ,before even going there , I made a phone call and was greeted warmly by a knowledgeable and polite lady, who was very helpful and went out of her way to satisfy my questions even sending me extra pictures. We were shopping for my mother-in-law, a very sweet lady who deserves nothing but the best, and that's what we received, the best treatment, the best service and patience as well. No one is pushy or breathing down your neck, all questions answered, no hidden agenda's. An item needed replacing on the vehicle we settled on, and we journeyed the next day to look, drive and inspect the vehicle. My mother-in-law and wife loved the car, the atmosphere and everyone who worked there, so we settled out , and off we went, the very next day, the item that needed replacing went bad, the dealer was closed that day, so the next day they were open I called and informed the owner, what had happened, well it is a used car, so I didn't expect anything, but what I got was compassion and understanding as well as a willingness to correct and make right , that which went wrong, with having to ask. the owner offered to send her shop mechanic to meet us halfway, but I think the 3 of us wanted to make the trip again, just to get together again with this helpful friendly staff and owner. The failing item was replaced, and we left happy and glad we had chosen this establishment, and even tho it is a drive for us, we will be a return customer at some point, hopefully not too soon, lol., So to summarize, don't even think about it, just get in your car and go visit these polite and helpful people, you won't regret it, Thanks again to all, your good neighbors in Tennessee!