Sean was excellent in taking care of my needs in an emergency situation. Going so far as to provide transportation to my home after the deal was made, which was an additional hour for him. Matt was very quick with the paperwork as well.
I brought my car in for a level 4 service. It was scheduled to take 4-5 hours. I was able to use a loaner car which was a lifesaver. The checkout process to get the loaner was quick and easy. The service ended up taking less time and I could bring back the car when I was done with my errands. Very accommodating. Lisa, the service coordinator that helped me was very pleasant and helpful. Overall it was a good experience. Satisfied with the service.
I went to your company with an appointment. When I walked in I was left standing there before I was acknowledged. I was left standing there while they finished their paper work. I think they should have stopped what they were doing to help them they could go back to what they were doing.
I was lied 2 on 2 points I was told I would not have my hyandai after 3 months would have to pay $188.00 I was ok with that then when I went to pay it was $288.00 not happy then told I would get free oil changes for life now the truth is not free and we bought two cars that week
I have too say, being a little skeptical of buying a used car from a dealer I was quite surprised when I stopped by Mastria Subaru. The salesman Ron C. couldn't of been any better. He is a true professional. He was easy to talk to and discuss the car I was interested in and walked me through the whole process. He as well as Chris D. the Sales manager gave me a very good price on the car I purchased. I when the time comes to purchase another car will be going to them again. Dan C
Was nice and newly renovated. Service was quick for a dealership. And staff was friendly. Was my first experience as a Kia owner they handled the small situation with my tail light quick and solved the problem for now was water behind the lens
Of the tail light. We will see if it comes back but they have no problem covering their warranties was very easy no hassle or questions
Best dealership I've ever dealt with. The place is clean, clean, clean! TV, magazines, coffee, snacks. If you have to wait at all, it's of a very short duration. They know their stuff and treat you well.
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