This was by far the easiest and most pleasant car buying experience I have ever had. Mark was so friendly and knowledgeable. The paperwork process was hassle free. I got a great car. Thank you Courtesy Motor Group.
The staff at Acura Thousand Oaks was outstanding! Aaron, Steve, Frank, Paul and Bret made walking into a dealership fun! They had the car clean and ready for viewing before we signed any paperwork! That's customer service right there! UNFORTUNATELY, Acura Financial was unable to approve us! Even with a 695 credit score and $3,000 down for a 2018 standard TLX lease! The staff went above and beyond. They greeted us at the door, explained everything in detail and made us feel like humans and not just another potential sale. I only wish we would have been able to do business with them! Nevertheless, they earned the 5 star rating I gave them! Keep up the great work guys! I truly hope we can put the car of our dreams in our driveway in the upcoming future!
Jesse Trujillo really knows the cars inside and out. When we went on a test drive he went over the car features. When I purchased the vehicle he went into great detail of every feature on the car. Jesse is polite, personable and does not over power you like some dealerships.
Jesse stepped in to finish my purchase when my original sales rep wasn't available, showing great teamwork. He was super friendly, informative, and efficient. He took extra time to explain all the features of my new car. The staff here works together to ensure customers get full attention.
Mark Brody was helpful and easy to work with. If you are in the market for buying a vehicle, new or used, we highly recommend Mark. We had a short amount of time to purchase the car and he made sure that we were his top priority.
I found my new vehicle on line at Simi Valley Ford. I had been looking for a used Subaru Forester and they had a 2011 with 169,000 miles on it. They kept on asking if I knew how many miles it had on it. My husband and I are now a two-Subaru family - he drives a 1998 Forester and, of course, I get the 2011 in beautiful Paprika Red Pearl. The vehicle turned out to be in beautiful condition and I was thrilled. Their pricing was excellent. All the salesmen were great including the manager. I would highly recommend this dealership if you are looking for a new Ford or a used car.
Going to Wm L. Morris Chevrolet in Fillmore was my first experience with a dealership, and the team there took very good care of me. Cris was the dealer who helped me out from start to finish and he continued to assure me that I was in good hands. He's young but knowledgeable and it feels like you're taking to an old friend with him. I saw many good deals, and I was able to get one myself.
Showed respect for a customer by fixing car issues
by NU from Agoura,CA
October 12, 2018
Purchased a used car. It had issues before and after purchase, but the owner stepped up and sent car to his mechanic. I recommend their mechanic, CJP Auto Repair in Thousand Oaks - Justin and Chris. They thoroughly addressed my car issues and communicated their findings quickly. All were addressed and they assured me my purchase was a good one. Regan Motors, Troy, Antonio and Jimmy made a bad situation better. They paid the $170 in needed repairs and now I feel better. I would recommend them to others, but always be proactive in your purchase. Check everything in the car- lights, A/C, locks, seatbelts, brakes, wipers...before you buy.
I purchased my truck at this dealership, When it was due for servicing I was glad to bring it here as my purchase experience was extraordinary. I was not surprised to find out the excellent treatment i recieved from Robert in Service. I felt he was there to inform and assist me in a complete manner to make me feel appreciated. Robert has me appreciating the professional service of "Service". I will be returning for future maintenance and looking forward to a long term relationship.
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