all associates were very attentive to my presence on a busy day. they are professional under duress,[the place was packed] spent some time, met new people, and drove out with a 2014 outlander, discovered on there web site Brian Sten led me through the process like i'm family as did Tracy Goodwin, thanks guy's ! ps thanks to the boss for the new cap.
After visiting a few dealers and test driving some cars, we settled in at #1 Cochran Kia of Robinson which made us feel at home. From the very beginning, Ron Gardner and his associate Patti made us feel at home. Their knowledge of the vehicles was impressive. Both went out of their way to work with us on getting a car that met out needs and stay within our budget. Ron was very clear in presenting all available incentives that were being offered and even went a step beyond in getting us the price we were willing to pay. We ended up leasing a Cadenza that is just beautiful in all aspects from styling to performance and loaded options. This car buying experience was the best I've had in many years. A special thanks to Ron and Patti for making this happen. I would definitely recommend #1 Cochran Kia of Robinson and especially Ron Gardner and Patti.
My brakes gave out on my 16-year-old Forester as I was leaving town and heading home--I was in Pittsburgh visiting my mother. I had been toying with the idea of buying a new Subaru, and the repair bill was what tipped me to making the purchase. At first no one would pay attention to me when I went down to the showroom, so I was watching TV and planning my car future when Greg Johnston came into the room to deliver keys to a new buyer and I engaged him in conversation. He was friendly and offered to help me then and there--even though it was near closing. I never felt rushed and he took the time to explain everything to me about the different models of Crosstrek. I came back Saturday morning and drove a new car home. I love it. Greg made the experience stress free. He had a sense of humor (even when I sort of gave him a hard time). Everything about the car was explained to me and I am planning on going back for a refresher course this week. Going from a 16 year old car to a brand new one is like going from a model T to a spaceship--and I'm no spring chicken! All salespeople should be as attentive and easy-going as Greg. I hope he's there in 16 years when I may be in the market for a new car. Until then, I can only refer my friends and family to him.
I have dealt with Cochran Kia for service of my 2014 sorento for years. After taking it in for a repair the service department explained in a way why it made sense to possibly get into a new car, based on the repair cost. I met with Ron Gardner and this was the smoothest transaction ever. My wife also purchased her Kia from Cochran Kia and both couldn't be happier. Of all of the dealerships in the area I would highly recommend Cochran Kia of Robinson!!!!!!
NICK was my salesman. I would recommend him all the time. Work with me taking the time to explain everything also going over all the tricks and new stuff the vehicle is capable of doing with it being a new 19 tundra.
Jeff Krivickas did an outstanding job of guiding my husband and me through the buying process. He was kind and so patient as he educated us on the tech features of our new car and we left the dealership feeling very comfortable with our Corolla hatchback.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Staff was friendly & knowledgeable. Only downside was having to wait for long periods of time for no reason. We were replacing our recently totaled 2016 Highlander with a 2017. Numbers were discussed and agreed on the day prior so that the next day would be hassle free and quick. Unfortunately, do to waiting for so long we were there for 3.5hrs.
We arrived at a very busy dealership on Black Friday, expecting a long wait. Immediately, we were greeted by the sales manager and within a few minutes Kitty introduced herself and we were test driving a vehicle. We were treated fairly and the whole team provided exceptional and professional service.
Fastest buy I ever experienced with great salesman Kyle!
by happycraz2 from DealerRater.com
November 24, 2018
We had a great morning and bought a car that we are so happy with thank you Kyle Collins and the rest of the team!
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